1,106 Reviews of Sunrise Ford - Service Center
Started off rough but continued with terrible customer service. Sales person fumbled an easy sale. Leaving voicemails is useless; no called me back after 3 attempts. Sales person was condescending and bad service. Sales person fumbled an easy sale. Leaving voicemails is useless; no called me back after 3 attempts. Sales person was condescending and bad at communication. Provided alternate numbers to contact me but refused to and made excuses; she preferred emailing me even with two word responses. Ended up requesting a $34k cash refund. Never again. Finally received someone courteous at the end. Smh. Never again. More
Service never answers the phone and never calls back. Service manager argues with the customer just to try and prove them wrong Service manager argues with the customer just to try and prove them wrong More
The service department has always been phenomenal with any issues or even just regular maintenance services that I’ve had. They are fast, friendly and very professional. I live 7 minutes from a Ford deale any issues or even just regular maintenance services that I’ve had. They are fast, friendly and very professional. I live 7 minutes from a Ford dealership in my town but I drive 45 minutes one way to Sunrise for all my auto needs. More
I had a Very pleasant experience at sunrise ford. All the. Staff were professional and kind; Christian, Alex, Bill, Shannon, and Charles. All the. Staff were professional and kind; Christian, Alex, Bill, Shannon, and Charles. More
The people seem nice, but the The price is for service seem exceptionally high. Paying $117 for an oil change seems a little steep. It’s hard to recommend them when Services cost that much. seem exceptionally high. Paying $117 for an oil change seems a little steep. It’s hard to recommend them when Services cost that much. More
Excellent service. Warm and friendly service advisor. Service team and their mechanics got my vehicle back within 24 hours. Highly recommended. Warm and friendly service advisor. Service team and their mechanics got my vehicle back within 24 hours. Highly recommended. More