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1,106 Reviews of Sunrise Ford - Service Center
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February 02, 2025
I been waiting for a call on my 2021 bronco repairs were not complete after 260 the dealer trying to verify concern they returned my car in worst condition engine issues and now they do not call back not complete after 260 the dealer trying to verify concern they returned my car in worst condition engine issues and now they do not call back More
by Mirelapacheco66
Verified Customer
February 02, 2025
They did not repair the problem. The first time we brought it and went back two weeks later. To have it looked at again. We had an appointment for Wednesday morning. Did not hear bac The first time we brought it and went back two weeks later. To have it looked at again. We had an appointment for Wednesday morning. Did not hear back from them until Saturday morning when they told us it was ready You had tried to come contact them Thursday, Friday and left messages and never heard from them until Saturday. More
by JACSM860
Employees Worked With
February 02, 2025
The staff in the service department was very professional and friendly. The people actually had personalities which is rare in today's world. Work was preformed in a timely manner. Good communication and friendly. The people actually had personalities which is rare in today's world. Work was preformed in a timely manner. Good communication More
by KOZAKKEVIN
Employees Worked With
Shawn Cooper
February 02, 2025
Always courteous, attentive and organized upon arrival. Service writers are thorough obtaining information. Only issue was waiting 3 days to receive an update on my vehicle. But overall satisfied Service writers are thorough obtaining information. Only issue was waiting 3 days to receive an update on my vehicle. But overall satisfied More
by DanVB
Employees Worked With
David
January 30, 2025
Sunrise Ford replaced the front shocks on my F-150 and left parts off. They threw the parts away and I can’t get the dealership to resolve the issue after several months of trying. The service manager wou left parts off. They threw the parts away and I can’t get the dealership to resolve the issue after several months of trying. The service manager wouldn’t see me in person and is not returning my calls. I’ve been respectful and patient. I’ve not asked for anything other than my vehicle be repaired correctly. More
by greg
Employees Worked With
January 30, 2025
I definitely will never come back no trust in the care of my vehicle while in service of my vehicle while in service More
by JOEI2754
January 30, 2025
Excellent as always. Shawn Cooper was very helpful. Service went well., I've been taking the car there since 2009, no reason to change. Shawn Cooper was very helpful. Service went well., I've been taking the car there since 2009, no reason to change. More
by CYBERDEMONBFG
January 30, 2025
Body shop took month and a half on my expedition. Picked it up and door doesn’t close correctly and my drivers side front and back locks do not work. Still waiting on panel for the inside Picked it up and door doesn’t close correctly and my drivers side front and back locks do not work. Still waiting on panel for the inside More
by Crystal
Employees Worked With
Body shop
January 30, 2025
The Woman who handed out issues in the Service department was disrespectful & dismissive to our inquiring questions! was disrespectful & dismissive to our inquiring questions! More
by Andre
Employees Worked With
