Sunrise Ford - Service Center

Blane and service was great but the way the dealer management do thingsi s not what the dealers up north do. They should learn how to treat the customer better. I could keep going but that's enough management do thingsi s not what the dealers up north do. They should learn how to treat the customer better. I could keep going but that's enough. Take lessons from northern dealers. More

2024 Sunrise Ford dealership has greatly improved its customer service. I was skeptical of using them from previous service experience. Nothing but high Praise for them, they went far and beyond to he customer service. I was skeptical of using them from previous service experience. Nothing but high Praise for them, they went far and beyond to help me. More

truck is 14 months old 2024 model. Needs a new battery $ 375,00. Fill up exhaust tank $ 39.95. Never again. To expensive to deal at Sunrise Ford. I will never go there or recommend Needs a new battery $ 375,00. Fill up exhaust tank $ 39.95. Never again. To expensive to deal at Sunrise Ford. I will never go there or recommend anyone to go there. I am in the Agricultural Farming business. The rule of 250 applies at Sunrise Ford More

Sunrise Ford has the worst service people in the entire world, no exaggeration at all they are the worst. world, no exaggeration at all they are the worst. More

They just go through motions don’t listen to what customer is asking and then charge a fortune to “diagnose” an known issue. customer is asking and then charge a fortune to “diagnose” an known issue. More

Mike Lynn and his service team are the best! Fast service and great communication all around. Fast service and great communication all around. More

Great service and communication with the individual who was handling the work on my car. Would absolutely use this service department again. was handling the work on my car. Would absolutely use this service department again. More

Good service but it shouldn’t take 2 1/2 hours for oil change on my truck. change on my truck. More

New to the customer family & couldn't be happier! ! Thank you Jennifer in service for making it an experience that far exceeded my expectations!! ! Thank you Jennifer in service for making it an experience that far exceeded my expectations!! More

Last Sunrise service for me. Been servicing my F250 almost 3 years consistently. Last several years I call service line, it rings then disconnects. Or finally rings thru and al Been servicing my F250 almost 3 years consistently. Last several years I call service line, it rings then disconnects. Or finally rings thru and almost never answered. When No one answers sends me to leave a message. I leave messages with my name and number. NO ONE returns the calls.. This last appointment replaced A/C evaporator. Big job. Dropped truck on a Wednesday, texted a question, asked to be called. Received a call on Friday, with nothing more than truck is being worked on. Asked for progress, needed the truck back by saturday. I Assumed Saturday.. no further calls. Went to Sunrise personally to find out what was going on Saturday afternoon. My service guy wasn't even working. Spoke to a service manager that informed me the truck was completed. No one would have called me until Monday if I hadn't walked in to get the progress myself. You have no concern for the customer. This facility obviously has issues. You need to fix them. I'll go to Stuart going forward if I deem the work needs to be done by a Ford service tech. Too aggravating working with you. More