Sunrise Ford - Service Center

Clean and knowledgeable. But was understaffed. Hence it took longer than normal for a simple oil change. But was understaffed. Hence it took longer than normal for a simple oil change. More

Not pushy polite oil changes are to expensive dealership is a lot better today how is that is a lot better today how is that More

I told Trevor to tell service I need a tire pressure sensor and check my tire pressure because the car was parked for a few months they didn’t check the pressure or the sensor I had to go to Walmart to sensor and check my tire pressure because the car was parked for a few months they didn’t check the pressure or the sensor I had to go to Walmart to put air in the tires More

It took them a week to put in a new starter and fuel injector. I kept getting the run around by Blaine the service writer about parts and workers not showing up. He said he would get back to me on updat injector. I kept getting the run around by Blaine the service writer about parts and workers not showing up. He said he would get back to me on updating me and never called me back when he said he would. Very unprofessional. When I show up 6 days later they got it in the bay and running by the end of the day magically. When I picked up my truck and got on the interstate the engine light came back on. So now I'll have to take it to another dealership to see what's still wrong with it. This was the worst experience I've ever had with a ford dealership! More

Bought 2024 Toyota Sequoia and bought it a Saturday advised we would pick it Tuesday. Requested the car to be detailed inside & out since it was dirty. Came back Tuesday to pick it up & wasn’t touched advised we would pick it Tuesday. Requested the car to be detailed inside & out since it was dirty. Came back Tuesday to pick it up & wasn’t touched. I was very annoyed & told them I’d be back Wednesday cause I wasn’t waiting to have it cleaned since I had to work. In, addition I didn’t appreciate the negotiation tactic. Saw the car online at $71,000 online but salesman didn’t know that and tried to tell me it more expensive. I was disappointed with my experience. More

Great job, Sara is always on top of things, thorough and very helpful, Thank you! very helpful, Thank you! More

Fast and sufficient! We greeted as soon as we walked in,brought to where we needed to be. My car was fixed the same dayand close by where I didn't have to walk a mile to We greeted as soon as we walked in,brought to where we needed to be. My car was fixed the same dayand close by where I didn't have to walk a mile to get to it... especially after a hard day at work. Ty Ford More

David was very helpful because my reservation was not in the system, but he made everything right. the system, but he made everything right. More

Courteous and professional service and staff, I wish Chenango sales in Greene, NY could be like you! Chenango sales in Greene, NY could be like you! More

sara has always been super sweet and is always on top of everything that she needs to do to get customers in and out with a great experience. everything that she needs to do to get customers in and out with a great experience. More