Sunrise Ford of North Hollywood

Great guys, great car! I went into Sunrise Ford with the intention of testing one of their cars and then moving on to test a car at another dealership. Needless to say, I ne I went into Sunrise Ford with the intention of testing one of their cars and then moving on to test a car at another dealership. Needless to say, I never made it to Universal Nissan. Carlos, Sal, & Victor made the process as painless as possible, & I am truly grateful for their knowledge, patience, and assistance. Days after I purchased the car, I had to return with my spare key; Sal was just as helpful & personable. Thank you to the wonderful staff at Sunrise Ford for working with me and sending me home a happy customer! More

Rosie was great!!! Rosie was exceptional and very resourceful. She was always in communication with me about the updates of the repairs. Totally helpful about the repa Rosie was exceptional and very resourceful. She was always in communication with me about the updates of the repairs. Totally helpful about the repairs and suggestions about what was necessary. More

First oil change My car was entered into service at the scheduled time. I was able to wait at the dealership while they performed the work. Very happy with the service My car was entered into service at the scheduled time. I was able to wait at the dealership while they performed the work. Very happy with the service overall. More

Best Service and best buying car experience ever. The team at Sunrise Ford made my car purchase experience the best ever. Every person at Sunrise Ford was knowledgable about the product and super fair The team at Sunrise Ford made my car purchase experience the best ever. Every person at Sunrise Ford was knowledgable about the product and super fair. These guys make me want to buy ONLY FORD products in the future. LONG LIVE SUNRISE FORD! More

Amazing selection, superb product knowledge, great facility Wide selection of cars per model Saul our salesman greeted us nicely (low pressure), listened to our needs and understood what we needed and quickly Wide selection of cars per model Saul our salesman greeted us nicely (low pressure), listened to our needs and understood what we needed and quickly showed us their inventory and helped us navigate to what we were looking for. Sunrise Ford NoHollywood's new building is very modern, clean and efficient Alex, sales manager closed the deal without too much irksome haggling - he was old school ensuring margins but I guess some things in the car buying experience never change... Alex played the bad cop fine- Saul was great at the good cop More

overall great service The overall service was great. Ford had to order the part was had my car completed by the next afternoon. Only think that could have been a little b The overall service was great. Ford had to order the part was had my car completed by the next afternoon. Only think that could have been a little better is the communication. I think I should have receive a call or text just letting me know the stats sometime that day. Had to call myself as I was wondering what the status was since it was starting to get late in the day and still had to return my rental car. More

Dishonest and overpriced I have bought a from this dealership before years ago. This time around I purchased a Mustang with the extended warranty and service contract. Not onl I have bought a from this dealership before years ago. This time around I purchased a Mustang with the extended warranty and service contract. Not only did the finance and sales team lie about the specifics or the warranty, they also included the purchase price of the warranty into to total sale. Ford offers the extended warranty interests free. When encountering issues that was sold as being covered I am told by the service department on multiple occasions that the sales team do that all the time. Here’s my impression of Sunrise Ford: 1. Pushy and dishonest sales team. 2. Overpriced and uncompetitive financing. 3. Very friendly and helpful service department. More

Great experience! Overall it was a great experience from start to finish. The appointment was right on time and it took far less time to complete the work than estimate Overall it was a great experience from start to finish. The appointment was right on time and it took far less time to complete the work than estimated. Everyone I dealt with was very friendly, especially my adviser Joseph. It was my first time there and so he took the time to show me around the place and was a very nice guy. The dealership itself is very nicely remodeled and even has a cool little cafe if you wanna grab a bite to eat while you wait. Would definitely recommend to others. More

A dealership with its own restaurant inside! I've taken my leased Ford to a number of different dealerships for service and this is by far the best one. They just renovated the whole service and I've taken my leased Ford to a number of different dealerships for service and this is by far the best one. They just renovated the whole service and waiting areas. The car service process was quick and there's a nice cafe inside with lots of food and drink options. More

Recall Came in for a recall service advisor was friendly and helpful. Got my car back with in hours. Great customer service will come back again Came in for a recall service advisor was friendly and helpful. Got my car back with in hours. Great customer service will come back again More