Sunrise Ford

The service at the Ford Dealership is always Great, Tiffaney was Timely, the work and service is always Professional. And I am very Satisfied. Tiffaney was Timely, the work and service is always Professional. And I am very Satisfied. More

Chris Miles was very easy to work with. The finance guy was very professional efficient and nice. was very professional efficient and nice. More

Jose Moreno was super helpful. He went above everything to make this happen for me. I have never seen some one like Jose. He was super really informative, fast getting back to me always answer his phone an to make this happen for me. I have never seen some one like Jose. He was super really informative, fast getting back to me always answer his phone and specially a great customer service. He made this ride super smooth I will always be happy to come back and have more experience like Jose Moreno provide. Thank you so much! More

Very friendly! Everyone that I came across wanted to help. I arrived approximately 14:00 and my car was finished in less than a half an hour. And did I say a very groovy bunch folks working there. help. I arrived approximately 14:00 and my car was finished in less than a half an hour. And did I say a very groovy bunch folks working there. More

My last 3 vehicles have been the Ford Flex. I love this vehicle. My last vehicle was a lease which I decided to purchase. Should Ford EVER decide to bring this vehicle back, I'll be there! vehicle. My last vehicle was a lease which I decided to purchase. Should Ford EVER decide to bring this vehicle back, I'll be there! More

Worst experience ever !! I have had bad experience in the repairs dept and on the dealership side. First the diagnosed my car said I needed new catalytic converter and muffler that was on back order after 4 repairs dept and on the dealership side. First the diagnosed my car said I needed new catalytic converter and muffler that was on back order after 4 months it arrived but arrived damaged that is when I took it elsewhere just to find out that I didn’t need the parts that I was told at Ford . Before taking it elsewhere the sales person that was helping me asked if I was gonna pay for the part at least and I said I would if my car needed it, come to find out it didn’t . But when I said I wasn’t gonna pay for it he said that it would take longer to release the car if I could come the following day and I was like yea right so you can sabotage my car . Sure enough my car was in worse shape than when I took it in and mind you it’s a 2016 Ford Fusion. I have had to change almost every part on that car but yet won’t run right but always ends up worse than it did when I first took it in . Then they want to offer to buy my car but to add insult to injury they wanted to put me in a older looking car for more money and I was offended at the fact that they would think I would downgrade my vehicle for whatever reason. Then they mentioned my payments would be at 600 a month and that is when I was finally tired and enough was enough . First off Andrew was the one I was supposed to meet with and I ended up never even meeting the guy , when he told me he apologized for what I experienced and that he would make sure I would leave in a nicer car and that they would buy my car . Lies lies and more lies what they thought was ok she has paid over 4000 in repairs thinking I’ll pay more to buy a car and that is where they were wrong. Im too busy and my time is to precious than to waste it on fraudulent people like Andrew and Ernesto from Sunrise Ford . Now my car automatically steers to the right and the left after sitting at Ford garage for 4 months !! I could go on and on about how dishonest and unprofessional these people are !! So not once not twice but 4 to 5 times I was disappointed and unsatisfied with Ford all together well the one in Fontana ca that is. One thing I want to make clear is that if I hadn’t paid all the money I did on repairs that were un necessary I would have gladly agreed to leaving a bigger deposit for the new car but nope sorry not gonna happen 🙅‍♀️ More

We had a great experience with Ford. Ken was always responding to our questions in a timely manner and took great care of us. responding to our questions in a timely manner and took great care of us. More

Tim O. was amazing from the moment we inquired about a Transit van. We actually drove up from San Diego to meet with him. He sent us hard copies of all the options available. He was so patient with all Transit van. We actually drove up from San Diego to meet with him. He sent us hard copies of all the options available. He was so patient with all the codes that had to be input for placing the order correctly. He kept us informed and up to date thru out the process. He was honest and I will gladly return to Sunrise Ford for future Ford purchases. More

I picked up the used Jeep Wrangler and When I left the dealer the low tire light came on. Tires have air… light still on…. The oil change light came on and I’ve only put few miles on it. I’m annoyed dealer the low tire light came on. Tires have air… light still on…. The oil change light came on and I’ve only put few miles on it. I’m annoyed More

They worked with me and Mario did a good job on keeping me informed on where my truck was an when it was to be delivered. me informed on where my truck was an when it was to be delivered. More