Sunrise Ford

Not a honorable ford store. The only thing they were interested in after the sale is a good ford "survey" review. After the survey was completed I can not even get them to call back! interested in after the sale is a good ford "survey" review. After the survey was completed I can not even get them to call back! More

TOOK MY 2003 F350 FOR HESITATION PROBLEMS, AFTER GOIN BACK 7 TIMES AND PAYING $$9000.00FINALLY GOT FIX. NOW I GET POOR MILEAGE,,NEVER COME BACK AGAIN! LOYD(SERVICE MANAGER)NEVER RETURN MY CALL! REALLY BA BACK 7 TIMES AND PAYING $$9000.00FINALLY GOT FIX. NOW I GET POOR MILEAGE,,NEVER COME BACK AGAIN! LOYD(SERVICE MANAGER)NEVER RETURN MY CALL! REALLY BAD SERVICE!!! SAME TIME THE MY TRUCK WAS IN SERVICE , WE BUY 2008 EXPEDITION LE UNLIMITED,, WE HAVE TO COME BACK TO SERVICE,,PROBLEMS WITH THE AUTOMATIC RUNNING BOARDS,,,WE EXPLAIN THE PROBLEM TO DENNIS,,, NEXT DAY THEY CALL US ,,EXPEDITION IS DONE,,,, FIRST TRIP,, RUNNING BOARD FAIL AGAIN,,WE WENT BACK JUST TO FIND OUT THE USED CAR MANAGER DECIDE NO TO COVER THE REPAIR,,,,, SO,,, IM DONE WHIT THIS DEALER,,,NEVER AGAIN!! More

Buying a new car can somewhat be an overwhelming, if not tedious, procedure. But who would have thought it would actually be such a pleasant one? Your Sales Consultant, Brian Gregg, is one in a million! tedious, procedure. But who would have thought it would actually be such a pleasant one? Your Sales Consultant, Brian Gregg, is one in a million! Talk about providing customer service! He is tenacious, interested, professional and willing to do what it takes to provide good, quality customer satisfaction. His lighthearted nature made me feel like I was in his home. I have been very pleased with the services rendered by your company. I greatly appreciate all of your efforts – especially the corporate philosophy which allows for the hiring, training and retention of such first class, efficient and effective personnel. More

Brian was very helpful and spent quite a bit of time trying to find the right financiang for me. When I am ready to buy I will be back to see him. He told me about financiang options that I was not awar trying to find the right financiang for me. When I am ready to buy I will be back to see him. He told me about financiang options that I was not aware of before my visit to your dealership. He came highly recommended. More

I will always deal with Brian. No B.S. Just straight up integrity when working with Brian. He was very knowledgeable about the vehicle I was interested in, and was actually the first salesperson who knew m integrity when working with Brian. He was very knowledgeable about the vehicle I was interested in, and was actually the first salesperson who knew more than I did about the car I wanted. Looking forward to the new Explorer, and will certainly pay a visit to Mr. Gregg to get the best deal and great service. More

Brian Gregg was the dealer who helped me purchase my pre-owned Honda Accord. He was knowledgable, friendly, and conducted himself in a way that allowed me to feel confident I wasn't about to be taken a pre-owned Honda Accord. He was knowledgable, friendly, and conducted himself in a way that allowed me to feel confident I wasn't about to be taken advantage of. The price I was given on my car was better than I had expected. I don't like dealing with "salesmen," but Brian was exceptional. More

I really liked the sales person Brian. He not only went out of his way while I origianlly looking for a truck and ended up with a Fusion which I am in love with. I took my time looking and driving several out of his way while I origianlly looking for a truck and ended up with a Fusion which I am in love with. I took my time looking and driving several Fusions but knew when I found the one I wanted. Financing was easy and they called me back and got me a lower interest rate then originally quoted at time of sale. More

The salesman we worked with (Ben) was very helpful and tried very hard to make our deal happen. The transaction did not take all day. I presented a challenge in getting qualified, but he found a way to m tried very hard to make our deal happen. The transaction did not take all day. I presented a challenge in getting qualified, but he found a way to make it work for me and for them. I would return to that dealership and ask for Ben. More

Will NEVER again go nor recommend this Deceptive Ford Dealership. They will not pay off your remaining balance on your trade which will resume to dinge your credit.Will call you a month after driving the Dealership. They will not pay off your remaining balance on your trade which will resume to dinge your credit.Will call you a month after driving the new car with the "bank wants more money dilema" and have no alternative but to keep the car and pay more out of your pocket PlEASE BE AWARE and avoid this Fraudulent Dealer that gives the whole Ford concept a bad name. By far one of the worst dealers in Southern CA More

Once again, it is that ignorant Kevin person, so called sales person. Had us go all the way down after confirming what we wanted. He had us walk all over back and forth and DID NOT have what we were aski sales person. Had us go all the way down after confirming what we wanted. He had us walk all over back and forth and DID NOT have what we were asking for. I as a ( MBA /MPM and Accoutant) cornered him more than once when he was trying to practive the little sales101 dialogue that he was taught during a crash course but failed it miserably. He was SO unprofessional and was SO frustrated that he was not able to play us well. He threw in words like " this is not a non-profit organization" &" you are trying to play games miss" what kind of sales / customer service would talk to their customers in that manner. Once again, I did put him in his place. The funnier part is that him and another stupid sales rep. that Kevin had called for help, came over and was worse than the first. We had been wanting to leave but he wanted us to stay finally, we told them that there was an add in the paper from Sunset Ford in Fontana advertising $15,000 off MSRP of all 2008 superduty. The idiots were not aware of the add and got frustrated when we demanded them to honor the add. That Tress cam back a nd said, ok..fine, we will honor it but we will be really hurting!! why the ^*(&)(*&)*) would you be hurting if it was an add in the papaer issued by YOUR dealerhsip idiot!!! NEVER EVER do business there no matter what kind of lies "incentives" thay pretend to provide. We will be meeting with the owner on Monday ( Dan Bruncati) and hopefully, he will take action because his dealerhsip's profit would soar if he gets rid of those idiots. More