Sunrise Ford

I would have given tem a perfect 5 star but.....the aftermarket alarm pad that i DID NOT want was left on the vehicle and on the contract. I had to go back and have them re-do the cotract to remove the aftermarket alarm pad that i DID NOT want was left on the vehicle and on the contract. I had to go back and have them re-do the cotract to remove the $790 from the contract and have them remove the cheap key pad. Other than that they were friendly, financing was ok, although they need to keep the price of the vehicle seperate from the financing. They tried to sell me on "what do you want oyur monthly payments to be" rather than working with me on the price. In the end i got a fare deal and a great car!! More

Breach of Contract. Paid deposit; they sold my car! Unethical business practices. (My former car had engine fire, and now rental car will no longer be paid by insurance company. And my car was sold!! Unethical business practices. (My former car had engine fire, and now rental car will no longer be paid by insurance company. And my car was sold!!!) More

Bought my car there,it came without floormats. Sales said its an option not included. Car had a squeak since test drive, dealer could not find source, I fixed it myself. Drove 47 miles for my free oil chang its an option not included. Car had a squeak since test drive, dealer could not find source, I fixed it myself. Drove 47 miles for my free oil change and issues I had with the vehicle like the back seat would not latch at all. When I stopped it always came and fell forward, could not seat a person there safely. After my free oil change I was apalled beyond words that my vehicle was returned to me with no less than 400 bird droppings all over the roof, hood, windows, lights, mirrors, tailgate, trim, bumper. No spot was spared! When I complained to lot boy that brought my car to me, he said "Yeah theres a bunch of birds nests in the tree we parked it under" So I leave my car for over 24 hours for a oil change and tire rotation and it comes back looking like it was featured in the movie "The Birds" with Tippi Hendren and that is supposed to be acceptable delivery to a customer? Then they didn't fix the seat latch problem but said come back next week. Right!!! I am going to drive another 47 miles each way Mission Viejo to Fontana for another rancid bird dumping? Trust me this dealership has serious issues. Find another Ford dealer. More

We have purchased three vehicles from Bobby each time we have been treated with kindness and respect. Our loyalty is with Bobby and the Ford product. have been treated with kindness and respect. Our loyalty is with Bobby and the Ford product. More

I have purchased two new Ford Truck from Bobby Williams in the past and had a great experience both times. He made the whole purchase so easy and got me just the truck I wanted. in the past and had a great experience both times. He made the whole purchase so easy and got me just the truck I wanted. More

Went car shopping to Sunrise Ford and other dealers also. Wanted to purchase a car, which I did. I chose Sunrise over the other dealership because of the service I received from the sales person, Ricky Est Wanted to purchase a car, which I did. I chose Sunrise over the other dealership because of the service I received from the sales person, Ricky Estes. I asked alot of questions which Ricky answered. He was very knowledgeable and didn't make me feel silly. He made me feel important and Ricky was very patient with me. I spent alot of money, so I wanted to be sure I was making the right choice. I have recommended Sunrise Ford to my friends and in fact I have gone back again to the same sales person, Ricky Estes and purchased other vechiles. I still would have appreciated a better deal, but I was satisfied with my purchases. More

Great customer service. Friendly salesman. I purchased a new explorer in June 2011. It was the easiest, least stressful car purchase I have ever experienced. The fleet sales dept. is awesome! new explorer in June 2011. It was the easiest, least stressful car purchase I have ever experienced. The fleet sales dept. is awesome! More

Awesome service every time we have gone. Great deal on vehicle. As a family we have purchased 6 vehicles there in the last 8 years. vehicle. As a family we have purchased 6 vehicles there in the last 8 years. More

The sales experience at Sunrise Ford was absolutely one of the best I've ever had. They gave me both a great trade-in value and a great price on my new Ford F150 (which I totally love). The typical sales of the best I've ever had. They gave me both a great trade-in value and a great price on my new Ford F150 (which I totally love). The typical sales techniques of delay and handing you off just didn't happen which was much appreciated. The service department has been great to work with. They are quick, efficient and convenient. I always recommend Sunrise Ford when I have an opportunity to make a referral. More

Bobby makes buying a truck easy. I order what I want over the phone, he gives me a good price. When I come in all I do is sign, pay and drive off. Very satisfied! the phone, he gives me a good price. When I come in all I do is sign, pay and drive off. Very satisfied! More