Sunrise Ford

I recommend this dealership if you are dealing with the same salesman as I was, and if you are not buying a car that is hard to find. My salesman, Eli, was excellent! He went back and forth with me over same salesman as I was, and if you are not buying a car that is hard to find. My salesman, Eli, was excellent! He went back and forth with me over choices as I was deciding on a Mach-E. He picked me up from Carmax after I sold them my car and had previously even offered to deliver my car to me. I live 100 miles away! The whole process with Carmax took longer than expected, and he stayed on an extra 3 hours to help me complete my transaction at Ford. The only thing I was not happy with was their pricing. They charged me an added dealer markup on top of MSRP. Other dealers I met were also doing this, but I think it is a bad business practice. The manager even wanted to charge me for add on items that had not been added to the car yet. When I said I did not want the add ons, he said they always add them, and that I had no choice. The manager only backed down when there was nobody available to add the items on that day. Perhaps Eli should be the manager, as he really understands customer service and he was a genuinely nice guy. More

I used to be a dedicated customer of this dealership, close to work and people were nice. I purchase my last car here. Unfortunately my car broke down close to home and in order to honor the extended wa close to work and people were nice. I purchase my last car here. Unfortunately my car broke down close to home and in order to honor the extended warranty Sunrise had to release it. Mr Ruben Fernandez from service refused and was very unhelpful, one could almost say rude. He acknowledged that Sunrise could not look at my car in the next two weeks for been behind their work scheduled and I would have to rent a car or find another transportation. Still he refused, helping a customer in need is not his priority. He only needed to say yes so my car can be immediately repaired at a different dealership. He said no, and hanged up. From now I can firmly say stay away from Sunrise Ford Dealership, they do not care about their customers More

Poor customer service no one answers there phone bad Communication slow Turn around you had my suv Sense March 17 it's May 28 just sad Communication slow Turn around you had my suv Sense March 17 it's May 28 just sad More

I love Sunrise Ford, their team is great and I've never had any issues. I've purchased 4 vehicles from this dealership and would definitely refer them to my friends and family. I took my car in for ser had any issues. I've purchased 4 vehicles from this dealership and would definitely refer them to my friends and family. I took my car in for service and as always, they did a great job and I was in and out as I went through the Quick Lane! Thanks Jason and Sunrise Ford More

No hassle buying experience, The sales staff Brian was very kind and professional, would recommend Sunrise Ford to others, overall very pleased with our buying experience very kind and professional, would recommend Sunrise Ford to others, overall very pleased with our buying experience More

This has been the worst experience ever. They promised This has been the worst experience ever. They promised they had checked the truck for all mechanical issues and said it was perfect. I asked for the This has been the worst experience ever. They promised they had checked the truck for all mechanical issues and said it was perfect. I asked for the extended warranty and they said the truck was to old. Truck was an 07 f250 Diesel had 74,000 miles so not a lot.bought the truck. Talk to my mechanic and said that he would not have bought it Because of the issues with that truck design and year. Went back the next day less than 24 hrs later and they said sorry we are not going to take the truck back. I said I do not want the truck because of potential issues. Again, they said we have been through the entire engine and the truck is perfect. They also said there is no way they will take the truck back. So, I felt like I had no choice but to keep it at this point. 3 months go by and no problems. 4 months in after the warranty is out egr cool blows and causes it to over heat , I take it to ford to see if the will honor the warranty even though it had just expired a month before and they told me no and I told them what about how you guys said it was in perfect condition???? They again said sorry we will not do anything for you. Took it to a different mechanic 3500$ damage. Two weeks after that fuel gage sender goes out$1000. 3 weeks after that the truck will not dart once it is hot so I’m now back at The mechanic. I would never buy from them nor would I recommend anyone buy from them used or new. They do not care about people . All they are about is marketing and making the sale. They will say anything to get you to sign . More

Purchased a van here and then had problem with another car purchased at our local dealership. They took care of the problem that the other place couldn't figure out. I'm so happy with them, both sales a car purchased at our local dealership. They took care of the problem that the other place couldn't figure out. I'm so happy with them, both sales and service! More

This is the 4th vehicle we purchase from Sunrise! Thank you for the positive experience once again! We highly recommend Sunrise for their customer service and great prices! you for the positive experience once again! We highly recommend Sunrise for their customer service and great prices! More

The service department was great. The people were very friendly and knowledgeable. They serviced my truck quickly. I do miss the snack bar.Thanks to all. friendly and knowledgeable. They serviced my truck quickly. I do miss the snack bar.Thanks to all. More

Thru racing i was brought in and meet old man Bruncati in 2003, he said he would make it happen and he sure as xxxx did. That was my first purchase this blue Ford 250 Lariat. Since then the old man retired a 2003, he said he would make it happen and he sure as xxxx did. That was my first purchase this blue Ford 250 Lariat. Since then the old man retired and the kids are running the show. i have probably directly and indirectly thru friends and family bought over a dozen vehicles. In 2011 a new sales guy moved in fleet leasing after being a diesel mechanic for 20 years, he sold me that truck and the new 2020 350 tremor i picked up the other day. He totally suck at returning emails and calls and pisses me of but i get over it when its time to get the contract and pick up the truck. Matt and James Bruncati always come thru for me and made me a very loyal Sunrise customer coming from Temecula. Thanks guys Tom. K. More