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Sunrise Chevrolet - Service Center

Glendale Heights, IL

4.7
299 Reviews

299 Reviews of Sunrise Chevrolet - Service Center

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February 10, 2016

Full of information I stopped by sunrise for a service appointment ended up talking to Josh about a possible new car for my mom. His knowledge of every model is unbelieva More

by arbassan1990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Morgan
Feb 12, 2016 -

Sunrise Chevrolet responded

Thank you so much for your kind words. We are so glad you had a nice experience. We look forward to working with you again in the future and servicing your Mom's new vehicle. Enjoy and drive safe!

January 14, 2016

Emergency On Saturday afternoon, I came out of the grocery store and saw a blck piece of rubber hanging off of my the front of car. I was a little freaked out a More

by joy1951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Dostal, Dan Schomer, Josh Morgan
Jan 15, 2016 -

Sunrise Chevrolet responded

Thank you for all of your kind words to Josh and Sunrise Chevrolet. We are more then happy to help you with any needs you have with your vehicle. We look forward to service your vehicle needs in the future as well. Drive safe!

November 24, 2015

Friendliest Staff Around I have to say that, in my eight years of dealing with Sunrise Chevrolet, I have always found their staff - from the Service Advisers to the valets to More

by Marvs2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Various valet/shuttle drivers., Dave Straus, Bryan McNeilly, Mike Lewis Jr
Nov 25, 2015 -

Sunrise Chevrolet responded

Thank you for the kind words. Thank you for the continued loyalty here with us at Sunrise Chevrolet. We look forward to continue to be at your service. Drive Safe!

August 11, 2015

Awesome Service Experience I went for service at the dealer today to have my headlamps updated. Dave Straus helped me today and he was professional and extremely helpful and ad More

by MichaelHutter79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Straus
Aug 12, 2015 -

Sunrise Chevrolet responded

We are happy you found us so helpful! Hope you're enjoying your vehicle, and as always, drive safe!

March 31, 2015

I was never going to buy a Chevy Again! i bought my 2011 Equinox from a different dealer and beginning with month 3 I have had nothing but problems. I moved near Sunrise and while they are More

by fiona101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Billings, Bryan McNeilly, Matt Magnusson
Apr 07, 2015 -

Sunrise Chevrolet responded

We are sorry for the frustrations you experienced with your previous vehicle and thank you for giving Chevrolet another chance. Enjoy your new Trax and drive safe!

March 05, 2015

Quality of service is forcing me to return So I've never written a review about anyone or any place in general until now. I drive a Pontiac solstice gxp and it is my baby. I trust no one with i More

by solsticegxp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Wurzer
Mar 12, 2015 -

Sunrise Chevrolet responded

Thank you for giving us a review of your service visit. We know the love people have for their vehicles and we really try to respect their time and their vehicle while it is under our care. Dan does a great job communicating with his guest on the status of the service being done too. Thank you or your business and drive safe.

February 23, 2015

"Sunrise" Chevy starts my day off right I bought my car in 2012 at Sunrise and have been extremely pleased with it and the service from Sunrise ever since. I had a salesman, Luciano - Primo More

by qiepama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dave Straus, Bryan McNeilly, Mike Lewis Jr
Feb 24, 2015 -

Sunrise Chevrolet responded

Thank you for the very nice review of our service staff and Luciano. We are proud of the team here at Sunrise and their personal touch to our guest.

February 18, 2015

excellent Great people that always are willing to help or explain anything. They always have me in and out if I need to be in service. Craig sold me my car and More

by rara88ch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Craig Guglielmotto, Mike Lewis Jr
Feb 19, 2015 -

Sunrise Chevrolet responded

Thank you for the nice review of your last service visit and the Sunrise Team that will always be here to help and answer your questions. Thank you for your business and drive safe.

December 10, 2014

Jayson Roque Jayson his very kind and helpful. He has a answer to all your questions. He help me get my car fixed. Anyone that wants to buy a car Jayson his the pe More

by andrea95
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jayson Roque
Dec 10, 2014 -

Sunrise Chevrolet responded

Thank you for the nice review about Jayson. Drive Safe.

May 16, 2014

Worst Dealer Ever This is by far the worst dealer ever. I just bought a car in February of this year 2014, if I bought a NEW car it's for a reason to not have any probl More

by vcorrea
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Other Employees : Raul Martinez
May 20, 2014 -

Sunrise Chevrolet responded

Veronica, We are sorry that you are having so many problems with your new Cruze. You’re right that buying a new car you should not be experiencing problems especially so early in the buying cycle. As you mentioned you brought the car in the next day with 112 miles on it and we could not find the problem even after comparing it to another like car in our inventory. We submitted a case with Chevrolet with your concerns so if another customer experience the same concerns we could all work together to resolve this issue. You have now owned the Cruze for over 3 months but you have never come back to Sunrise to address the issue since your first stop to try to correct the issue. We have been under the impression that the vehicles computer system did an adjustment or you just got use to the difference from your previous vehicle drivability to the new one. The first time we heard you are still having problems is when you submitted this review. We reached out to you the day the review was posted and you told us that you have been bringing your Cruze to another local dealer (3-4 times) and they could not resolve your issue either. We asked you to bring it in to us so we could look at it again and you said no. Then we gave you a consumer number to Chevrolet to start a case on your behalf to see if your case could be escalated, but after speaking with the other dealer found out they too had filed a case with Chevrolet. The Chevrolet Service Rep informed us that he is going to be working with the other dealer to help resolve this for you since they are the dealer of record on this warranty issue and we were unaware of the continued issues you were having. We truly hope your concerns get addressed and resolved timely now that your case has been escalated. Please let us know if you need anything else. Dan Kurtz General Manager Sunrise Chevrolet dkurtz@sunrisechevrolet.com

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