Back

Sunrise Chevrolet - Service Center

Glendale Heights, IL

4.8
336 Reviews

336 Reviews of Sunrise Chevrolet - Service Center

Sort by
March 03, 2022

I have always taken my Traverse to Sunrise to be serviced. The advisors are great and listen to me. Jim was.great to work with. He will not pressure you into purchasing a certain service. The mechan More

by rlf5591
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Finch
Mar 07, 2022 -

Sunrise Chevrolet responded

It makes us happy to hear you received nothing short of a positive experience working with our team, as this is always what we strive for. Drive safely and know we are always here for you at Sunrise Chevrolet!

December 24, 2021

So far very good dealership to do buisnesss with. Don in sales easy and fair to work with. Julia in service multiple visits makes sure everything work out well and timely. All associates I have dealt with a More

by johnjreno58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Baylen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Sunrise Chevrolet responded

Thank you so much for taking a moment to highlight Done & Julia for their fantastic service. We are thrilled to see that your car-buying experience was so positive. Thanks for supporting Sunrise Chevrolet and congrats on your new ride!

December 13, 2021

Once again service writer Jim was top notch in his performance..🙋‍♂️...very thorough in explaining what was to be done and expected charges More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Finch
Dec 20, 2021 -

Sunrise Chevrolet responded

We're so glad to hear you had a top-notch experience here at Sunrise Chevrolet. We'll be sure to pass the compliments along to Jim for all his hard work. Take care until we see you next time!

December 01, 2021

Jim is one of the nicest always smiles and makes me feel good as I enter the building More

by Connienuttle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Finch
Dec 02, 2021 -

Sunrise Chevrolet responded

We appreciate you taking the time to recognize Jim for his friendly service! We appreciate your continued business and hope to see you again soon. - Sunrise Chevrolet

November 08, 2021

I thought the oil change was to expensive in my opinion and I wasn't to happy. More

by DjCor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Wurzer
Nov 08, 2021 -

Sunrise Chevrolet responded

We apologize your recent service cost more than anticipated. It is never our intention to inconvenience our guests and we appreciate the feedback so we can make improvements where needed. Thank you for your business at Sunrise Chevrolet and we hope to get the opportunity to work with you again in the future.

October 19, 2021

Great service dept. long time customer and always bring suv. Courteous staff and vehicle taken care of and done when promised. Advisor Jim Finch is great and takes care of his customers. More

by Rickblasek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Baylen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Finch
Oct 22, 2021 -

Sunrise Chevrolet responded

Thank you so much Rick for being a longtime, loyal Sunrise customer! We appreciate you taking the time to give us a review and share your experience. We look forward to continuing to care for your vehicles!

October 07, 2021

Went in for a oil change and routine maintenance Julia is very personal and friendly I was in and out with in a hour More

by Marc123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Baylen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Sunrise Chevrolet responded

We are happy to hear our team was able to get you back on the road in no time! Take care - Sunrise Chevrolet

October 07, 2021

Went in for a oil change and routine maintenance Julia is very professional and friendly was in and out in a hour More

by Marc123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Baylen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Sunrise Chevrolet responded

We are happy to hear our team was able to get you back on the road in no time! Take care - Sunrise Chevrolet

Oct 18, 2021 -

Marc123 responded

Everyone is awesome thanks for all your help

July 28, 2021

Very unethical service department. They overcharge, do not return phone calls. Agreed to refund some payment and never sent it. Won't return my calls. If I could give zero stars I would but this site won' More

by kmaykut123
Recommend Dealer
No
Employees Worked With
Jeff Hrubec
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Sunrise Chevrolet responded

I am concerned to read this feedback, as transparency is very important to our team. I assure you that it was never our intention to mislead you, so I apologize for any discrepancy. I would like the opportunity to discuss this further. Please reach out at your earliest convenience. Thank you, Daniel Schomer – General Manager – (630) 942-8300

Aug 02, 2021 -

kmaykut123 responded

I did reach put to you and left my phone number. You and your service manager neglected to give me the courtesy of a return phone call. I called several times for an entire week.

February 04, 2021

As always they were incredibly efficient and helpful. I made an appointment online and received immediate confirmation. Dan Wurzer was very friendly and helpful. I would highly recommend them for service More

by sue_jackson183
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Wurzer
Apr 16, 2021 -

Sunrise Chevrolet responded

Hello, it is great to hear that we were able to get you back on the road so quickly! Thank you again for choosing Sunrise Chevrolet and we hope to see you again!

...
27
...