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Sunrise Chevrolet - Service Center

Glendale Heights, IL

4.7
299 Reviews

299 Reviews of Sunrise Chevrolet - Service Center

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November 05, 2024

Very Professional. Good Communication. I felt valued as a customer. I appreciate the way I was treated and the service on my vehicle. More

by COLE78902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
November 02, 2024

Customer service reps are very nice and friendly informative people we need that kind of service nowadays. Thank you. More

by vivianr914
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dan Wurzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Sunrise Chevrolet responded

Vivian, thank you for your kind words about our customer service team! We strive to provide friendly and informative assistance. If there's anything else we can do for you or improve upon, feel free to reach out.

October 23, 2024

Like that I can get points but I am having a problem with the App - does not work right - need help getting that to work If I can't help soon, I will start going to a service center closer to my home More

by LIZ.GOMEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Wurzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Sunrise Chevrolet responded

Liz, thank you for bringing this to our attention. We're sorry to hear about the trouble with the app and would love to help resolve it. Please reach out directly so we can assist you further at Sunrise Chevrolet!

October 17, 2024

Listened to my needs and helped figure presets out for comfort in suburban. Tech took care of mouse house in engine - thank you! Suburban all cared for! More

by MEYER51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Baylen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Jones
Oct 18, 2024 -

Sunrise Chevrolet responded

We're delighted to hear that our team at Sunrise Chevrolet was able to address your needs and ensure your Suburban is in top shape. Thank you for sharing this positive experience!

October 10, 2024

Dan was very helpful and accommodating to get me in and out quickly. Thanks Dan. More

by JASON_ORR2003
Recommend Dealer
Yes
Employees Worked With
Dan Wurzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Sunrise Chevrolet responded

Jason, we're glad to hear Dan was helpful and able to get your service needs completed quickly. We hope to see you back at Sunrise Chevrolet for any future needs!

October 08, 2024

Service was overall good. When it was determined that the car would need to be there another day I would have liked to have been notified. I didn't find out about it until I c More

by jeffp912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Camarena
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Sunrise Chevrolet responded

Thank you for your feedback on your recent visit to Sunrise Chevrolet. We're glad the service was overall good, but we apologize for not notifying you about the extended repair time. We'll work on improving our communication and appreciate your understanding!

October 07, 2024

Jorge is a very good sales person to deal with. He knows all the answers. More

by LOUISWOLSKI
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Mackintosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Sunrise Chevrolet responded

Louis, it's great to hear you enjoyed working with Jorge at Sunrise Chevrolet. Thanks for the review!

October 02, 2024

I had a 720 appointment time For oil and tire rotation and my truck wasn't ready until 1230. It would've been nice for someone to let me know that it's gonna take a half a day to do a tire rotation and oi More

by ikiser2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julia Baylen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Sunrise Chevrolet responded

I apologize for the long wait during your recent visit. We strive to provide timely service, and it's disappointing to hear we fell short in that and communicating delays. Please feel free to reach out if you'd like to discuss this further or have any other concerns.

October 02, 2024

The appointment arrangement and the reminders were very convenient and the service was done in half the time that was estimated. More

by JAMESWIXSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Sunrise Chevrolet responded

James, we're delighted to hear that the service at Sunrise Chevrolet exceeded your expectations with efficiency and convenience. Thanks for sharing your experience!

September 25, 2024

no no no no I do not like doing this I do not like to type More

by WESLEYZYCHAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Baylen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Sunrise Chevrolet responded

We appreciate you taking the time to leave us a review. Thanks for choosing Sunrise Chevrolet!

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