Sunrise Chevrolet

Great experience We had a great buying experience at Sunrise. Scott Martin was a pleasure to work with. We have brought several cars to the service department, also a We had a great buying experience at Sunrise. Scott Martin was a pleasure to work with. We have brought several cars to the service department, also a pleasure to work with. More

From Salesman to Service Could not be HAPPIER with Sunrise Chevy, It all started with my 2016 chevy cruze that I had purchased from Zeigler Chevy. I was having major car issu Could not be HAPPIER with Sunrise Chevy, It all started with my 2016 chevy cruze that I had purchased from Zeigler Chevy. I was having major car issues, Called Zeigler for service and they said they could not get me in for 3 days, what?. Called Sunrise and Jim Finch in Service was not only very helpful he got me in immediately with a rental waiting. I was sold, this is where I will always take my business. From that and driving my Cruze for an additional yr. I was ready to upgrade for a bigger car. Not wanting new again, I opted for used. What other place than SUNRISE!. I know I can count on their service. Mike Solare was very informative as well with all the vehicles. Having ALL Car fax's ready when I entered the dealership with the vehicles I wanted to test drive.. I will refer EVERYONE I KNOW to you guys!. Again could not be HAPPIER!! Thank you to Mike for making it a easy transaction and not a long drown out process! Everybody's initial response is UGH! car dealers, NOT HERE! at least not with my experience.. More

Disappointed. So I bought a brand new Chevy Impala LT 2016. About a month ago I got a flat tire and had to use my spare, upon opening the spare tire compartment I n So I bought a brand new Chevy Impala LT 2016. About a month ago I got a flat tire and had to use my spare, upon opening the spare tire compartment I noticed there was about 2 to 3 inches of water around the spare tire, I needed an oil change as well and decided to schedule an app and this is how Chevy lost my business forever.... My appointment was scheduled for 7am, I show up 20 minutes early and wait for them to open, I had already given the person on the phone the reasons for bringing my car in, 1) My trunk has water in it. 2) The trunk wont open by any means, not the fob, the exterior button or interior button works. 3) Oil change. First off the service writer said "just an oil change" and I had to tell them a second time that there are other concerns, she tells me there would be 145.00$ charge to diagnose the water in my trunk if its not covered and I said my car has 29,700 miles how could it not be? So I passed it off to her, about 7:35am I walked by the area and saw my car still sitting in its spot, now this dealership was never known for its speed, every oil change I ever had took one and half to two hours which is shocking to me but whatever, I decide to go watch a movie on my phone and wait..... 8:20 am service writer comes out and tells me they found the problem with the trunk and that a fuse had popped and I told her its not the fuse I have replaced the fuse several times (I myself am a mechanic by trade) please tell him to go back and diagnose it right and secondly the leak in my trunk was due to a failed seal around the right tail light. Both of which she tells me my extended warranty (6years 75k miles) do not cover...... I questioned how water in my trunk from a faulty tail light seal is somehow my responsibility as it was prolly leaking for a very long time I just happened to catch it when I got the flat tire, she didn't care she just said its not covered. She then tells me the tech replaced the fuse and cant find any issues "he tried it several times and it works" she tells me so he wont even try to diagnose it at this point they replaced the fuse and they were done. 840am she tells me I owe 278.00$ for diagnostic work and oil change(oil change was 29$) I said you want 1.5 hours of labor when you didn't even have my car in the shop for an hour? Not only that I told you the fuse isn't the problem and you want me to pay 71$ for the incorrect diagnosis and 1.49$ for a fuse? They charged me 145.00$ for a guy to take 10 minutes and see water in my tail light?? And then tell me they wont cover the defect in the seal that was most likely defective long before my 3 year warranty was up. I said how can you charge me for this? This is outrageous I spent 36,000$ on a brand new car and I have to pay 400.00$ to reseal a defective tail light? On top of the 220.00$ in 30 minutes worth of diagnostics? End of the story I told them to give me my car back I could fix the issues myself and a xxxx of a lot cheaper, the truth is if I had known the service would be so bad and rude and completely incompetent I never would have brought my car in there in the first place and saved myself 200$ and 2 hours of sitting and arguing. Bottom line is I bought that car brand new it has 29,700 miles on it and its in excellent condition and these bozo's think I should have to fork out 400.00$ to repair a faulty seal for god knows how long has been leaking into my trunk and then have the tenacity to charge me 145.00$ diagnosis when it took the guy 15 minutes to diagnose it and another 71$ for a fuse....... this to me is not only deceitful but most likely borderline fraud 735am to 820 including an oil change and tire rotation and tried to charge me 1.5 hrs of labor.... for defects in the car I had nothing to do with. I will never buy another Chevy and to be honest American dealers have the worst customer service, their warranties are junk, their employees don't care unless your a VIP or someone with lots of money and I can only hope my review warns people of Sunrise Chevrolet and the horrible service they provide. I will be posting this on every review site that Sunrise Chevrolet is listed on. More

A Great Experience with Luciano I was recommended to see Luciano by a family member who said he was one of the kindest people they had ever worked with when buying a car. As soon as I was recommended to see Luciano by a family member who said he was one of the kindest people they had ever worked with when buying a car. As soon as I met with him I knew they were right and I was in good hands! Luciano was polite, kind, and actually cared about me getting a car that was right for me. Luciano took care of the car buying process with ease and answered all of my questions. Rick Mackintosh was also super nice and made finishing my paperwork quick and painless. All in all I would recommend Sunrise Chevrolet and would recommend any of my friends and family to go see Luciano if they were looking for an honest and polite salesman with plenty of experience. If you want to deal with the best salesman at Sunrise Chevrolet, see Luciano. More

GREAT EXPERIENCE FIRST TIME AT YOUR DEALERSHIP. I just wanted to say thank you to Arturo, Moya, for all the information, and dealing with me, and going back and forth over the phone with my wife who I just wanted to say thank you to Arturo, Moya, for all the information, and dealing with me, and going back and forth over the phone with my wife who couldn't be there, and picking a vehicle out for her. A special thanks to Jose Martinez who is Da man that got the deal done for me, which was a challenge. I really appreciate it, and to Rick Mackintosh, which was probably the fastest fiance I have ever gone through. Also to the girls while I was looking on line at the vehicle's (Lisa), (Marilynn) It was really nice to drive a newer vehicle again, and makes me want to get another one for my self. I will in time, and I will come to you guys first. So thanks again to you all for the experience. Max Marcus More

Another great purchase. This is the third time we have purchased a car from Luciano at Sunrise Chevy. Each time he delivers exactly what we want and always stays within our b This is the third time we have purchased a car from Luciano at Sunrise Chevy. Each time he delivers exactly what we want and always stays within our budget. We have dealing with Luciano for 10 years and no doubt we will continue to be loyal customers. More

Amazing Luciano helped me with getting my new equaniox. I have know him for many years and he has always gone above and beyond to help my family out with find Luciano helped me with getting my new equaniox. I have know him for many years and he has always gone above and beyond to help my family out with finding the right car, with what we what and what we can afford and he did his magic every time. I have never gone else where nor do I even plan to for when it comes to getting g a car. Luciano and the sunrise staff and people in financials was so helpful and i am very thankful for all they did! It was a fun experience when something can be stressful. They all made me feel comfortable and excited! More

2019 Chevrolet Blazer After owing our current vehicle for over 15 years, we decided it was time to trade it. Working with Luciano "Primo)" Garcia was a joy. He is very pati After owing our current vehicle for over 15 years, we decided it was time to trade it. Working with Luciano "Primo)" Garcia was a joy. He is very patient, respectful and listens to you and is willing to work with you to make sure you are making the right choice. I feel very confident that if any questions come up he will still be there to answer them. More

Quick and easy Had us in and out in no time! Explained everything to us detail by detail. Had so many and all answered with sincerity! Walked out with a 2018 Dodge C Had us in and out in no time! Explained everything to us detail by detail. Had so many and all answered with sincerity! Walked out with a 2018 Dodge Charger with very little money down. Javier did everything possible to make sure we walked out of there Satisfied! Highly recommended! More

Great Experience I chose Sunrise Chevy because it was a part of the Costco buyers program. Pretty disappointed that Costco only gave me a $500 credit but was not disap I chose Sunrise Chevy because it was a part of the Costco buyers program. Pretty disappointed that Costco only gave me a $500 credit but was not disappointed in Sunrise and Mike Fakhouri. More