Sunland Park Chrysler Dodge Jeep RAM - Service Center

Bait and switch I was forced to get a software update but Uconnect said they couldn’t do it and sent me to the dealer cost me 180 I was forced to get a software update but Uconnect said they couldn’t do it and sent me to the dealer cost me 180 More

Heard a noise under the hood Called in scheduled an appointment. Got it the next day. Took bout an hour to get the diagnostic back. They said they would take care of it but end o Called in scheduled an appointment. Got it the next day. Took bout an hour to get the diagnostic back. They said they would take care of it but end of day. More

Great service with the exception Overall great service with the exception with the tires after they were rotated the tire pressures weren’t adjusted. I keep my rear tires at one pres Overall great service with the exception with the tires after they were rotated the tire pressures weren’t adjusted. I keep my rear tires at one pressure the front at another pressure (towing trailer) and found the pressures weren’t adjusted. Otherwise satisfied with service. More

Fast and easy! Was in and out in about an hour! Even had time to discuss some stuff with the guys in the parts department. They take excellent care of their customer Was in and out in about an hour! Even had time to discuss some stuff with the guys in the parts department. They take excellent care of their customers! More

Great Service Excellent service and my vehicle was completed in a timely manner. Anytime I need any service done this is my dealership of choice because of the grea Excellent service and my vehicle was completed in a timely manner. Anytime I need any service done this is my dealership of choice because of the great service. More

Great Recall Response Sunland Park Jeep provided an immediate response to a recall. Parts were readily available, appointment made in no time and executed as planned. Grea Sunland Park Jeep provided an immediate response to a recall. Parts were readily available, appointment made in no time and executed as planned. Great job! More

Recall service Bryan was very helpful, answered all my questions and made sure i was very well taken care off. I had both my kids with me and they have a very well k Bryan was very helpful, answered all my questions and made sure i was very well taken care off. I had both my kids with me and they have a very well kid area that kept entertained till the vehicle was finished. More

Water pump was bad You gays are awesome keep up the good work and thanks for your great service and don't change nothing you have a great team of people You gays are awesome keep up the good work and thanks for your great service and don't change nothing you have a great team of people More

Free oil change When I bought my car I also bought s booklet of free oil changes. They aren’t exactly free since a new air filter was $43. But the people were friendl When I bought my car I also bought s booklet of free oil changes. They aren’t exactly free since a new air filter was $43. But the people were friendly. It was done in a timely manner. More

Misogynistic, shady, and inept staff I brought my Ram 1500 to the service department to have the passenger side mirror looked at. The power fold was no longer working. After multiple appo I brought my Ram 1500 to the service department to have the passenger side mirror looked at. The power fold was no longer working. After multiple appointments where the person I was scheduled with was never actually at work, condescending statements such as "don't break a nail," and someone actually breaking the mirror trying to prove that it wasn't broken, I've already had enough of this dealership. Terrible customer service. I had been hoping to add some running boards and a bed cover to my truck, but I'd rather take it any place than here in the future. More