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Sunland Park Chrysler Dodge Jeep RAM - Service Center
El Paso, TX
259 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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259 Reviews of Sunland Park Chrysler Dodge Jeep RAM - Service Center
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August 03, 2019
Awesome service advisor Awesome service advisor, very knowledgeable and super friendly. Keeps you informed of the progress on your vehicle. Very clean waiting area and the re Awesome service advisor, very knowledgeable and super friendly. Keeps you informed of the progress on your vehicle. Very clean waiting area and the rest of the staff at the dealership are super friendly as well. More
by ARomero
Employees Worked With
JR Melero
July 17, 2019
Excellent customer service add well as vehicle service. I travel two hours because I get the best care and service from Sunland Park Dodge. Every employee goes above and beyond to make sure every customer g I travel two hours because I get the best care and service from Sunland Park Dodge. Every employee goes above and beyond to make sure every customer gets the very best treatment. I have no complaints and have heard none from other customers. More
by RNDiver Ben
Employees Worked With
Brian, Kendall
July 06, 2019
Oil Change I was in and out in less than an hour..... I also had my cabin filter replaced, but it still smells bad when turning on the AC, this is the reason I was in and out in less than an hour..... I also had my cabin filter replaced, but it still smells bad when turning on the AC, this is the reason I left 3 stars at the quality of work, I would have hope they made sure the smell was gone by possibly adding some kind of air freshener. Its been 6 days and the smell is still there. More
by JJP
Employees Worked With
Rafael Garcia
June 29, 2019
Recall service Received recall notice. Called to make appointment. Said I would have to leave vehicle 3 to 5 hours. It was done in less than 1. Received recall notice. Called to make appointment. Said I would have to leave vehicle 3 to 5 hours. It was done in less than 1. More
by Menchaca,Michelle9166
Employees Worked With
Rafael
June 25, 2019
Repair of electrical issues Great service by JR, our service manager. Went above and beyond to provide quality customer service. Took the time to explain the issue and how best t Great service by JR, our service manager. Went above and beyond to provide quality customer service. Took the time to explain the issue and how best to approach resolving it. More
by Derrick
Employees Worked With
JR at Sunland Park Dodge, El Paso, TX
June 20, 2019
all great. Service Advisors spot on. All Great, service Advisor spot on! Will come back again and again. Kept me informed as what was going on with car and projected out time. All Great, service Advisor spot on! Will come back again and again. Kept me informed as what was going on with car and projected out time. More
by Kevinelp
Employees Worked With
JR.
June 18, 2019
Bait and switch I was forced to get a software update but Uconnect said they couldn’t do it and sent me to the dealer cost me 180 I was forced to get a software update but Uconnect said they couldn’t do it and sent me to the dealer cost me 180 More
by romej05@sbcglobal.net
Employees Worked With
Don’t recall
June 09, 2019
Heard a noise under the hood Called in scheduled an appointment. Got it the next day. Took bout an hour to get the diagnostic back. They said they would take care of it but end o Called in scheduled an appointment. Got it the next day. Took bout an hour to get the diagnostic back. They said they would take care of it but end of day. More
by Texas47
Employees Worked With
JR
May 27, 2019
Great service with the exception Overall great service with the exception with the tires after they were rotated the tire pressures weren’t adjusted. I keep my rear tires at one pres Overall great service with the exception with the tires after they were rotated the tire pressures weren’t adjusted. I keep my rear tires at one pressure the front at another pressure (towing trailer) and found the pressures weren’t adjusted. Otherwise satisfied with service. More
by David
Employees Worked With
Service DepRtment
May 25, 2019
Fast and easy! Was in and out in about an hour! Even had time to discuss some stuff with the guys in the parts department. They take excellent care of their customer Was in and out in about an hour! Even had time to discuss some stuff with the guys in the parts department. They take excellent care of their customers! More
by Jdretze
Employees Worked With
Rafael
