Sunland Park Chrysler Dodge Jeep RAM - Service Center

I have been taking my cars to Mack Massey service department for the past 3.5 years. Their service is consistent and always done right the first time. Customer service is obviously a priority, as dem department for the past 3.5 years. Their service is consistent and always done right the first time. Customer service is obviously a priority, as demonstrated by Mr. Armando Lechuga. Mr. Lechuga is the reason I return to Mack Massey and why I spread the word to friends and colleagues about the GREAT Service I have received. Dr. Elias Provencio-Vasquez More

I was very impressed how a service department would be willing to take care of a drive up customer on a Friday afternoon. The mechanics were already shuting down for the weekend, but Armando immediately h willing to take care of a drive up customer on a Friday afternoon. The mechanics were already shuting down for the weekend, but Armando immediately had two of the mechanics jump on my truck and it was completed and washed in less than 45 minutes. Even better the bill was cheaper than Pep Boys and Firestone. Nice surprise from the service department. I had a great experience and have been and will continue to recommend Mack Massey's Service Department. More

I almost filed a claim under the lemon laws on my Ram 2500, but your dealership came through when no other one could. I travel a lot and every month or so the check engine would come on always for the O 2500, but your dealership came through when no other one could. I travel a lot and every month or so the check engine would come on always for the O2 sensor. I'd been to dealerships from Ohio to California, Wisconsin to Georgia and of course Texas. Only Mack Massey, with the very helpful Armando Lechuga, solved the problem and now I am a very happy camper. I should also say when ever my truck requires any service I take it to Mack Massey knowing the job will be done properly. Kudos to Armando, a real friendly guy who does what he says. Thank you. More

I went to Mr. Lechuga as the service manager of team. I had been experiencing a very annoying vibration in my Dodge Ram Laramie pickup truck and others had been unable to find and correct the problem. Mr. had been experiencing a very annoying vibration in my Dodge Ram Laramie pickup truck and others had been unable to find and correct the problem. Mr. Lechuga worked with me, listened carefully to what I was saying and worked efficiently to correct the problem. It turned out that the problem was fairly uncommon and it took a good service manager to locate it. He is very knowledgeable, friendly, and he kept me informed of each step in the process. The work was outstanding and I am extremely satisfied. It was a pleasant experience to do business with Mr. Lechuga and his team of technicians. More

Mr. Lechuga was very professional, friendly, and provided the feedback that allowed me to make choices that fit my needs. I will be a returning customer as long as Mr. Lechuga will be available to assist me the feedback that allowed me to make choices that fit my needs. I will be a returning customer as long as Mr. Lechuga will be available to assist me with my car service More

Dear Randy Massey, I want to let you know that your employee (Armamdo Lechuga) is by far the best Assistant Service Manager I have worked with in getting my car repaired. He is a true professional in t employee (Armamdo Lechuga) is by far the best Assistant Service Manager I have worked with in getting my car repaired. He is a true professional in the highiest manner possible. I have had my 2006 Jeep Commander in for many services and he has always been outstanding in walking me through the repair process step by step. This is the first time for me ever writing anything on a worker for a car dealership but I want to make it my point to recconize the great work Armando does for your company.I was going with another company for my next vehicle purchase which will be very soon but he is the reason that I am going to purchase my next vehicle from Mack Massey because with him I know I am going to get the best service possible.I hope you keep him on your team for a very long while and again I enjoy working with Armando and really no one else. Thanks and hope you all keep up the good work... Reginald Barnes More

Mack Massey has a poorly run Service Department. I wouldn't trust them with anything more than an oil change. Maybe their technicians can at least figure out how to do that. wouldn't trust them with anything more than an oil change. Maybe their technicians can at least figure out how to do that. More