Sunland Park Chrysler Dodge Jeep RAM - Service Center

The service person, J.R., was very helpful, answered all my questions, and the service job was finished sooner than I expected. Of course, I appreciated the shuttle service. my questions, and the service job was finished sooner than I expected. Of course, I appreciated the shuttle service. More

Fast, efficient and friendly.There is little else the Fast, efficient and friendly. There is little else the could be said. May be, unrelated, keep the vending machines loaded and or a coffee machine wo Fast, efficient and friendly. There is little else the could be said. May be, unrelated, keep the vending machines loaded and or a coffee machine would be nice. More

The service agent (JR)was very professional and enjoyable to talk to. JR is the reason I will return to this dealership. Thank you for a great experience. to talk to. JR is the reason I will return to this dealership. Thank you for a great experience. More

I was treated with the upmost respect. Service advisor Bobby Gomez was very professional and he kept me well informed with the status of my truck at all times. I will highly recommend anyone to go see if Bobby Gomez was very professional and he kept me well informed with the status of my truck at all times. I will highly recommend anyone to go see if with their issues when it comes to service on their vehicles. More

Our service person Robert was excellent! Very efficient, and we got done what was needed. Good communication and Excellent service. We look forward to our next visit! and we got done what was needed. Good communication and Excellent service. We look forward to our next visit! More

Awesome service!! I was seen quickly and my vehicle was completed as promised and was repaired correctly. My Jeep was returned clean and ready to go. completed as promised and was repaired correctly. My Jeep was returned clean and ready to go. More

Sunland park dealership has great customer service. Robert, service advisor was very polite and provide a great service. Thank you for repairing my jeep tire Robert, service advisor was very polite and provide a great service. Thank you for repairing my jeep tire More

Paid almost $12000 to have my Ram 3500 Diesel repaired. Still having the same issue. Truck back in service area for 2 weeks with no progress to fix. Either need a refund for money charged are repaired a Still having the same issue. Truck back in service area for 2 weeks with no progress to fix. Either need a refund for money charged are repaired at Sunland Park Dodge Expense. Only getting excuses with no action to solve More

ZERO STAR FOR CUSTOMER SERVICE.worst experience. ZERO STAR FOR CUSTOMER SERVICE. worst experience. Buying 2020 Jeep Grand Cherokee Limited X, trading in a 2016 Mazda 6, with $3,000 down My ZERO STAR FOR CUSTOMER SERVICE. worst experience. Buying 2020 Jeep Grand Cherokee Limited X, trading in a 2016 Mazda 6, with $3,000 down My situation was i have a co-signer in NYC, deal went through and was told that the "MANAGER" will send the paper work to my co-signer with a RETURN ENVELOPE AND RETURN LABEL, It got to NYC with NO RETURN ENVELOPE AND RETURN LABEL. So my co-signer had to go to UPS and PAY 2DAY SHIPPING costing $37. BUT... UPS lost the package, now the bank told the manager they dont want my business anymore so the "Manager" called me on Wednesday August 12 2020 and said we have to return the Jeep, which we did on the same day. They have ask me for my Info so they can refund my $3,000 down. But they have told me it'll be ready the next day. NOPE, wasnt ready, then i was told it'll be ready on Saturday Aug 15 2020, NOPE WAS NOT READY, was told again ill get my refund on MONDAY which is today Aug 17 2020. AND NOPE NOREFUND. was told tomorrow, i told them you guy had the Jeep back and you still holding my money? The "MANAGER" JEREMY hanged up the phone on me... THIS DEALER BLOWS. They better have my money ready, or i will cause a situation they do not wanna be in. Not a threat, its a PROMISE. More

Excellent service was given to me. I have had many years experience with this company and each time I receive good service from them. Thanks. experience with this company and each time I receive good service from them. Thanks. More