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Sunland Park Chrysler Dodge Jeep RAM - Service Center

El Paso, TX

4.8
262 Reviews

262 Reviews of Sunland Park Chrysler Dodge Jeep RAM - Service Center

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May 24, 2021

The service techs are very professional, courteous and knowledgable. What is interesting, they text or call their customers to keep them abreast of the status of the work on their vehicles. That makes More

by karaminc
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Estrada, Mike
May 25, 2021 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Hi there, Thank you for your positive review. We strive to ensure that we can keep our customers updated and informed, therefore we are delighted to hear about your recent experience. Thank you for choosing Sunland Park Chrysler Dodge Jeep Ram and we hope to see you again.

April 23, 2021

I just feel that it was a bit expensive for topping off all of the levels of liquids and completing an oil change. I feel that the oil changes should be free and then everything else that goes with the ve More

by adriana.mares
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Apr 23, 2021 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Thank you for your feedback. We will be sure to share your insights with our management team. If Sunland Park Chrysler Dodge Jeep Ram can do anything else for you, please be sure to let us know.

April 21, 2021

So happy I brought my Jeep in. Spoke to JR about my problem, and it was ready to go the following day. Great customer service! More

by Victoria E
Recommend Dealer
Yes
Employees Worked With
JR
Apr 22, 2021 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Hi Victoria, Thank you for your five star review! We appreciate your positive feedback and are happy to hear that JR was able to assist you in a timely and friendly manner. We hope to see you again and thank you for choosing Sunland Park Chrysler Dodge Jeep Ram.

April 02, 2021

Communicated all the schedule maintenance that was due or soon to be due. Got me in and out. Also, printed up the mileage and prices of the things I needed done next. More

by Mthmps1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Crowe
Apr 02, 2021 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Hi! Thanks so much for your excellent feedback about our Service Department at Sunland Park Chrysler Dodge Jeep Ram and for your five-star rating. We definitely aim to do all we can for our customers!

March 23, 2021

Amazing service, Brian helped us get everything we needed done. Great experience! The service area was clean and comfortable. The staff was helpful and friendly. More

by ThrSteph75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BRIAN
Mar 24, 2021 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Thank you for visiting Sunland Park Chrysler Dodge Jeep Ram! We will be sure to thank Brian for providing you with a friendly and welcoming experience. We look forward to working with you again!

March 21, 2021

Great automotive dealer! The most immaculate facilities I have ever experienced for a car dealership. J.R. Melero is the best service representative I have ever had the pleasure of working with. He keeps More

by J.D. Press
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J.R. Melero
Mar 22, 2021 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Hi there, thank you for the kind words for J. R.! We're glad to hear your experience was positive. We hope to work with you again in the future.

March 11, 2021

Great service. Fast service and the employees kept us informed of when the car would be done. I would recommend this dealership and this place for service on your vehicle. More

by Kdj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Gare
Mar 12, 2021 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Thank you for the positive feedback! We are delighted to know that you had a good experience with our Service Department at Sunland Park Chrysler Dodge Jeep Ram. We value your business!

March 03, 2021

Bryan from service department did an amazing job repairing lifters, plugs, oil leak on our Town & Country van. great crew!! From A to Z 😊👍 friendly, punctual and reliable. More

by Irma & Alfredo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan, Service Dept.
Mar 04, 2021 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Irma and Alfredo, Your review made us smile. We love hearing that our employees, such as Bryan, are going above and beyond for our customers & delivering reliable service. Until we see you next again at Sunland Park Chrysler Dodge Jeep Ram, we will be sure to keep up our timely services and courteousness.

February 20, 2021

Quick attention in service bay check in, clean, text about your vehicle, usually one day service, bathrooms immaculate, explain charges upfront, all ok. Remember you upon return. More

by Kevinelp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J.R. MELERO
Feb 22, 2021 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Kevin, thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

February 17, 2021

I did like that they replaced the battery that had two year warranty. Only wish that I could of brought the battery in with out the truck. Had trouble starting the truck but for the warranty to work, woul More

by Johnny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Castro, Andy Gare
Feb 18, 2021 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Johnny, thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

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