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Sunland Park Chrysler Dodge Jeep RAM - Service Center

El Paso, TX

4.8
263 Reviews

263 Reviews of Sunland Park Chrysler Dodge Jeep RAM - Service Center

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August 18, 2021

I have enjoyed working with JR at the service area. He is professional, and provides full guidance on what’s best for us as customers. I truly appreciate his help and that of the service department. They tru More

by Josh Moreno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR
Aug 18, 2021 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Thank you for the outstanding review, Josh! Sunland Park Chrysler Dodge Jeep Ram is always happy to be of service and we are so glad to know that you have been satisfied with the help your Service Advisor consistently provides. Please let us know if we can do anything else for you.

August 17, 2021

I had a 730 appointment for routine service. Overall good job. Service advisor was professional and friendly. Service took over 2 hours for an early morning maintenance that seemed to take awhile but otherwi More

by Sabracken10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember
Aug 17, 2021 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Hi there. It is fantastic to hear that our Service Team were professional and friendly during your recent visit. We take on board your feedback about the timing. At Sunland Park Chrysler Dodge Jeep Ram we want you to know that you are always welcome here.

August 12, 2021

I got an appt. for an oil change easily. I arrived at the dealer and was taken in right away. My service was done before it was promised and it was done to my satisfaction. More

by Troy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, service advisor
Aug 13, 2021 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Hi Troy, Thank you for your positive review. Your satisfaction means everything to us, so we are happy to hear that our Service Department were able to meet your expectations and work with you in a timely manner. Thank you for choosing Sunland Park Chrysler Dodge Jeep Ram and we look forward to working together in the future.

August 03, 2021

Excellent service. I would highly recommend the service department to anyone. Very friendly staff that went out of the way to make me feel comfortable. More

by Coachtheronaych
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ
Aug 04, 2021 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again at Sunland Park Chrysler Dodge Jeep Ram.

August 03, 2021

No ☕ coffee while waiting, no snacks. Need to learn from Rudolph dealerships. Drove from Georgia and wind shield full of bugs, etc. No one had the courtesy to clean windshield! Just NO GOOD! More

by Lui
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service advisor awesome.
Aug 04, 2021 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Lui, thank you for sharing your feedback with us. We will be sure to pass this along to our team. We hope to assist you again.

July 30, 2021

In my honest opinion this dealership is very organized, friendly and always deliver what they promise. Nothing but good things can be said about them. More

by Omar C
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 30, 2021 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Hi, Omar! The team at Sunland Park Chrysler Dodge Jeep Ram is glad your experience was honest and friendly. Thank you for the 5-stars.

July 25, 2021

The folks over at Sunland Park Dodge treat you as if you’re family! Whenever the opportunity arises, I strongly recommend Team Sunland Park Dodge to all my friends and family More

by je_ept
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph the service manager and Mr. Ochoa store GM
Jul 26, 2021 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Hi there, Thank you for your positive review. We are thrilled you have had professional, welcoming and helpful experiences with us here at Sunland Park Chrysler Dodge Jeep Ram. We appreciate your recommendation and we are looking forward to your next visit with us.

July 22, 2021

Great service and great advisor Mr. JR. I would recommend JR to all my friends and family. I will bring my mercedes too here since mercedes dealer does not see cars 10 years old and older. More

by Mohd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR
Jul 23, 2021 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Thank you! Our main goal is to help all our customers enjoy their service experiences as much as you did. Have a great day!

July 17, 2021

JR was awesome, he was prompt and kept me informed on the repairs, with out asking he assured me that everything was covered under the warranty and even got the next service completed while he had the jeep. More

by moody0454
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR
Jul 18, 2021 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Hi there, Thank you for your positive review. We are thrilled you had a customer driven, timely and informative service with our team here at Sunland Park Chrysler Dodge Jeep Ram. We are looking forward to your next visit with us for any of your future automotive needs.

July 17, 2021

I was so surprised my vehicle was ready in 2 hours I guess it depends why you take it in to the dealership to get fixed More

by Joshoct1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR
Jul 18, 2021 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Hi there, Thank you for your positive review and sharing your experience. We are thrilled you had a timely, professional service completed by our team. Thank you for choosing Sunland Park Chrysler Dodge Jeep Ram.

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