Sunland Park Chrysler Dodge Jeep Ram Fiat

Very friendly, stayed late to help us out. A real pleasure to talk to. Bob Nicely is the kind of guy I would glad invite to my BQ!! Always look forward to visiting the shop and chit chat with Bob, T pleasure to talk to. Bob Nicely is the kind of guy I would glad invite to my BQ!! Always look forward to visiting the shop and chit chat with Bob, Tim and the entire staff. I am very happy the Jeep we bought, a great choice in vehicle and dealership More

Bill Hawkins is an amazing sales person!! We will definitely do business there again! Thank you for making my dream come true. If only customer service were this good everywhere! definitely do business there again! Thank you for making my dream come true. If only customer service were this good everywhere! More

I will definitely send all my friends and relatives to do business with Bill Hawkins. Friendly and very professional! I will definitely buy my next vehicle here. it's worth the drive :) business with Bill Hawkins. Friendly and very professional! I will definitely buy my next vehicle here. it's worth the drive :) More

Went in with my trade in and was expecting to get an older used car. Was very suprised when they told me that I qualified for a new car. They got a me a great rate and good payments with nothing down. V older used car. Was very suprised when they told me that I qualified for a new car. They got a me a great rate and good payments with nothing down. Very happy with my experience and will definitely recommend it to my friends. Love my new Dodge Avenger. More

I entered the dealership at 9:00 A.M. this morning. I was welcomed by Bill Hawkins and informed Bill I had lunch plans with friends at 12:00 and I intended to make that appointment. Bill asked a series of qu welcomed by Bill Hawkins and informed Bill I had lunch plans with friends at 12:00 and I intended to make that appointment. Bill asked a series of questions to better understand what I was looking for and to better assist me. Little did I know I just met a new friend. Bill showed me several vehicles with various options until I settled on the Jeep Wrangler I wanted. Let me say that my three hour visit included Bill and I reminiscing about old times in El Paso, reviewing times past and both our business experiences.Is buying a car supposed to be fun? I guess it can be. I was then sent to finance and was introduced to Carlos Ramos by Bill. I signed the necessary forms, Carlos gave me an indepth explaination of each form. Oh wait, then Carlos and I talked about my old Jeeps of the past, he then pulled out his phone and showed me pictures of his Jeep. Not sure if you folks understand this but the finance guy made some MOPAR sales. I took mental notes and I'll be visiting that department soon. Here is the point of this experience, I made two friends, they both formed an intergration of Mack Massey's different departments with value selling beyond my purchase. As Bill and I wrapped up, he gave me a tour of the service department at which time I found out that he put a rush on my new Jeep's "make ready" because he knew I wanted to be out of there by 12:00. I will recommend the Mack Massey organization, the teams that built it and the service that supports it to anyone that I come across that is looking for any make of your vehicles or any used vehicle. I think thats a vote for class. John E. Taylor You did good Bill and Carlos! More

From a phone call requesting information to my visit on the same day I was responded to with very professioonal and sincere attention. Mr. Edmond walked me through the entire purchase process and and intro the same day I was responded to with very professioonal and sincere attention. Mr. Edmond walked me through the entire purchase process and and introduced me to the staff of the facility designated to answer additional questions and provide additional services. My experience with this dealership over several years and with several vehicles has in every instance proven outstanding. The product quality, attention of the staff and the outcome of all services has been all that I could require and expect. Full marks in every catagory --- well done. R. Suciu More

Dear Mr. Massey and Mike Edmond, First of all, I'd Dear Mr. Massey and Mike Edmond, First of all, I'd like to say that I've never been so well taken care of when shopping for a vehicle. As soon as my Dear Mr. Massey and Mike Edmond, First of all, I'd like to say that I've never been so well taken care of when shopping for a vehicle. As soon as my husband and I walked onto the dealership, we were greeted by Mike and he was as genuine and sincere as they come. There was no hassle, no awkwardness and pure consideration for what I wanted in my new vehicle. Mike was patient in allowing us to test drive a couple of Dodge Durangos and answered any questions I may have had. His positive attitude was fantastic and definitely won me over immediately. Not only did he make me feel extremely comfortable with my purchase, but also made me feel comfortable with the dealership and its services by giving me a tour of the facility and introducing me to the personnel I'd be seeing in the future. My overall experience at Mack Massey was excellent and I will absolutely be going back in the future. I've already raved about the service we received from Mike and the Mack Massey staff and I will be sure to send my friends and family over for their next vehicle purchase. Thank you again for making this a wonderful, no-hassle, easy experience for me and my husband. I LOVE my new Dodge Durango Citadel! More

I have been taking my cars to Mack Massey service department for the past 3.5 years. Their service is consistent and always done right the first time. Customer service is obviously a priority, as dem department for the past 3.5 years. Their service is consistent and always done right the first time. Customer service is obviously a priority, as demonstrated by Mr. Armando Lechuga. Mr. Lechuga is the reason I return to Mack Massey and why I spread the word to friends and colleagues about the GREAT Service I have received. Dr. Elias Provencio-Vasquez More

I was very impressed how a service department would be willing to take care of a drive up customer on a Friday afternoon. The mechanics were already shuting down for the weekend, but Armando immediately h willing to take care of a drive up customer on a Friday afternoon. The mechanics were already shuting down for the weekend, but Armando immediately had two of the mechanics jump on my truck and it was completed and washed in less than 45 minutes. Even better the bill was cheaper than Pep Boys and Firestone. Nice surprise from the service department. I had a great experience and have been and will continue to recommend Mack Massey's Service Department. More

THIS IS THE FIRST TIME I HAVE BOUGHT A CAR WITH MACK MASSEY AND IT WAS QUICK. EVERYONE WAS VERY FRIENDLY. ONE THING I DID LIKE WAS THAT THERE WAS NO INITIAL PRESSURE BY THE SALESMAN.. AND WAS AVAILABL MASSEY AND IT WAS QUICK. EVERYONE WAS VERY FRIENDLY. ONE THING I DID LIKE WAS THAT THERE WAS NO INITIAL PRESSURE BY THE SALESMAN.. AND WAS AVAILABLE THROUGHOUT THE BUYING PROCESS. THIS IS IMPORTANT TO A CUSTOMER. More