Sunland Park Chrysler Dodge Jeep Ram Fiat

After reviewing potential vehicles from other dealership websites, I finally found the SUV I was looking for ( a Jeep Compass) on your website. After experiencing the hospitality I received from Louie and C websites, I finally found the SUV I was looking for ( a Jeep Compass) on your website. After experiencing the hospitality I received from Louie and Craig, I knew that I had made the right choice. They treated me like family! They took the time to explain everything concerning my purchase down to the last detail. Also, your showroom is very pleasant and each of your associates looked as happy to be working there as I was to be a customer. Kudos to you Mr. Massey for having a top-notch team! Paul Carrejo More

I had a very good experience. As always it takes a whole day to buy a car, but Mike made my time fly and kept me very well hydrated. I can also say is one of the most beautiful dealerships I have ever been day to buy a car, but Mike made my time fly and kept me very well hydrated. I can also say is one of the most beautiful dealerships I have ever been to, they have top notch installations and they keep them very clean. I would also like to mention that their Finance Manager Craig is a down to earth guy that projects a true sense of understanding that everybody needs the best finance deal. More

Mike was a friendly and professional salesman. I almost wish that I needed another car so that I could buy from him again. Thanks guys! wish that I needed another car so that I could buy from him again. Thanks guys! More

I took in my Dodge Nitro for to be serviced. This visit was no different then any prior and was fully statisfied with the experience. I have ALWAYS had great service. Javier Herrera and Alvaro Lechuga ar was no different then any prior and was fully statisfied with the experience. I have ALWAYS had great service. Javier Herrera and Alvaro Lechuga are friendly, knowledgeable and attentive to any question. They both take the time to explain and advise if any additional services are required. It is great to have a peace of mind when dropping off my vehicle that it will be in serviced accurately and in a timely manner at ALL times. More

They were very friendly, helpful, and answered all our questions we had. We are satified with our new Dodge Avenger and our Dodge Ram Pick-Up. I will always recomend them to friends and family or people questions we had. We are satified with our new Dodge Avenger and our Dodge Ram Pick-Up. I will always recomend them to friends and family or people in need of a car. Thank you for your time and concern. More

Upon arriving at the dealership Bob Nicely was friendly and willing to go "the extra mile" to help us. He is very professional, courteous,and outgoing. He answered any questions as well as concerns we had and willing to go "the extra mile" to help us. He is very professional, courteous,and outgoing. He answered any questions as well as concerns we had relating to the purchase. We appreciate his honestly and knowledge when it comes to the car business. The other staff were all very helpful as well in answering any questions we had and we will be back in a few years to get another car from Bob. Thank you for all your help!!!! Terri and Miguel Ortega More

I had a very nice experience with Mack Massey dealership. The customer service was great and Bill Hawkins personally met me halfway to deliver my new Charger! This dealership is reputable for a reason. Very The customer service was great and Bill Hawkins personally met me halfway to deliver my new Charger! This dealership is reputable for a reason. Very professional and friendly people. So grateful for how easy they made the buying of a new car experience! Thank you so much guys, have already recommended to many!! More

To Whom It May Concern, I would like to take the To Whom It May Concern, I would like to take the opportunity to commend one of your employees. It's been my experience that when an employee goes a To Whom It May Concern, I would like to take the opportunity to commend one of your employees. It's been my experience that when an employee goes above and beyond their normal job duties, the employee should be commended. In this day and age, complaints are easily sent with several keyboard strokes and mouse clicks; however, letters of praise are rarely sent to employers. In this instance, I would like to commend Robert Knight. He had explained to me that OEM replacement parts weren't in his department. He did however assist me in purchasing new floor mats and a lip for my 2011 Dodge Charger. He was extremely helpful and courteous in his demeanor and could be considered a pillar of excellence in terms of customer service. As a department manager for a Fortune 500 company, I devote a tremendous amount of financial resources towards customer service and customer appreciation training. Word of mouth advertisement can easily generate or defer at least fifty customers towards or away from a business. In this instance, I will recommend Mack Massey and Robert Knight for all of my professional colleagues. There is a training program which all of the employees in my department recently completed, "Customer Service is Worthless, and Customer Loyalty Is Everything." Robert exemplifies many of the examples in this training seminar. Thank you for your service Mack Massey! Sincerely, Jose Garcia More

My car was broken and Mr. Edmond helped me finding a new car and also getting me financed. He was friendly and helpful. I am very satisfied with his work. car and also getting me financed. He was friendly and helpful. I am very satisfied with his work. More

First and foremost, Bill Hawkins at Mack Massey is an awesome and stand-up guy if you re in the market for a new or pre-owned vehicle. My former car blew the timing chain and was just not worth fixing. awesome and stand-up guy if you re in the market for a new or pre-owned vehicle. My former car blew the timing chain and was just not worth fixing. I had started the process of searching for a replacement and stopped at Mack Massey first since they were the closest to my apartment and I d already spoken to Bill via e-mail about my situation. They had a beautifully maintained 2006 Scion xB and worked with me to manage financing and the whole chaos that sometimes goes with it. Craig in finance was great and a solid and honest guy as well! So... I guess I m a happy Mack Massey customer now and look forward to seeing them again when it s time for another vehicle! I couldn t be happier... Stephen Jackson More