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Sunland Park Chrysler Dodge Jeep Ram Fiat

El Paso, TX

4.9
671 Reviews
Welcome to Sunland Park Chrysler Dodge Jeep RAM Welcome to Sunland Park Chrysler Dodge Jeep RAM! We proudly serve El Paso, Las Cruces, and all surrounding areas. Our mission is to provide you with amazing Dodge, Chrysler, Jeep and RAM vehicles as well as supply the utmost quality service. You can rest assured knowing that our friendly staff will get you into the car you want. If it’s a new vehicle that you are looking for, then take a look at our Dodge, Chrysler, Jeep, and RAM vehicle specials. We have an abundance of models to choose from like the Dodge Charger or the very exciting Jeep Cherokee. Our El Paso car dealership also has a plethora of pre-owned vehicles that we encourage you to take a look at.
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950 Crockett St

El Paso, TX

79922

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Showing 671 reviews

June 29, 2023

Great service! JR was great and even got sales from me with additional parts the car needed. I am worried about too many issues on the hybrid, haven’t even hit a y More

by krystalbray16
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
JR
Jun 30, 2023 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Hi Krystal, thank you for your business and feedback! We are so glad that you had a great experience with our Service Team at Sunland Park Chrysler Dodge Jeep Ram, please feel free to let us know if there is anything else we can do for you.

June 27, 2023

Awesome customer service. Lillian was responsive and knowledgeable of the inventory. The selection of vehicle was great. More

by K9vento
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Na
Jun 28, 2023 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Hello, we are grateful you took the time to leave this positive review. It makes us happy to know that our knowledgeable Sales Team provided you with awesome customer service. It is pleasing to learn that you were impressed with our inventory at Sunland Park Chrysler Dodge Jeep Ram. Should you need anything, please don't hesitate to reach out to us.

June 25, 2023

I always have a pleasant experience when I go to Sunland Park dealership. I get good service & I really like the friendly people. More

by trapper
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chuck Agner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2023 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Thanks for the positive review! Its awesome to know that our team continually provides you with a pleasant and friendly experience. If there is anything else that we can do for you, do not hesitate to contact us here at Sunland Park Chrysler Dodge Jeep Ram.

June 23, 2023

I have the best service advisor,that gets thing done. I recommend Mr. Melero to everybody that need professional advice! More

by lucklyladyone749
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Mr. Bill Hawkins
Jun 24, 2023 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Thanks for the highly-rated review. We're happy to learn our Service Department was very professional and met all your needs. We hope you continue to choose Sunland Park Chrysler Dodge Jeep Ram for all your automotive needs.

June 21, 2023

Excellent service. JR was an excellent service advisor and would highly recommend as he was very knowledgeable and professional! More

by Moreno
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
JR Melero
Jun 21, 2023 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Thank you for your excellent review and recommendation of Sunland Park Chrysler Dodge Jeep Ram, Moreno. Our Service Team is here for you should you need additional assistance in the future. Have a great day!

Jun 21, 2023 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Thank you for your excellent review and recommendation of Sunland Park Chrysler Dodge Jeep Ram, Moreno. Our Service Team is here for you should you need additional assistance in the future. Have a great day!

June 21, 2023

Very fast and professional, went in for an oil change they took me in early and called me within an hour that my vehicle was ready to be picked up. More

by equihua_itzel
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jun 22, 2023 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Hello, we really appreciate your positive review. We know the importance of having a professional and quick experience when servicing your vehicle, thanks for choosing Sunland Park Chrysler Dodge Jeep Ram to help. Take care.

June 18, 2023

Sunland Park Dodge was the only dealership in town willing to offer a reasonable price and the whole purchasing experience was mercifully short, fair and enjoyable. More

by Rob C.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Agner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eli and Rose
Jun 18, 2023 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Thank you for the 5-star review, Rob. It is a pleasure to learn that you had a timely, fair, and enjoyable experience with our Sales Department. Congratulations on your new purchase. Your business is valued and we look forward to seeing you again here at Sunland Park Chrysler Dodge Jeep Ram.

June 14, 2023

Great customer service and awesome service to my vehicle. Highly recommended to anyone looking to make a further purchase. More

by Hortenciachavez62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Agner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Hello and thank you for your amazing five-star review of your experience with our team. We are glad to learn that our teams provide you with great customer service and service to your vehicle. We appreciate your recommendation of our team sat Sunland Park Chrysler Dodge Jeep Ram.

June 14, 2023

Very happy with the service provided to my 2022 Dodge Ram. I was also very happy with the customer service I was given. I highly recommend this dealership. More

by Hortenciachavez62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Agner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Thank you for your amazing review and recommendation. We are ecstatic to learn that you received great service for your 2022 Dodge Ram during your visit and it would be our pleasure to assist you again someday at Sunland Park Chrysler Dodge Jeep Ram.

June 08, 2023

Unfortunately, this review is on the negative side; however, very well earned by the personnel. Sunland Park Chrysler Jeep Dodge RAM is the ONLY dealership who's personnel are NOT honest. The Salesman More

by hernandezbm8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason
Jun 09, 2023 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Hello, At Sunland Park Chrysler Dodge Jeep Ram we welcome customer feedback as it helps us improve the customer experience. I would like the opportunity to speak with you regarding pricing, your wait time for service, and your experiences with our Sales and Service Teams. Please initiate contact directly so we can discuss this in greater detail. Thank you for your time, Jerry Gandarilla General Sales Manager 915-231-4121 gerardogandarilla@sunlandparkdodge.com

Jun 20, 2023 -

hernandezbm8 responded

Mr. Gandarilla, I tried that already. I got NO WHERE WITH YOU! I still cannot believe I was not informed that the trade in was NOT going to be paid in full, when I had another deal in writing. Of course, the sales and finance personnel knew I would be walking away so the final amounts were hiden. Furthermore, I let you know that I would be leaving negative reviews everywhere I could. Even after the treatment my son and I received, I did the honorable action by calling you PLUS, I let you know what I would be doing as a result from our conversation. Now, I am notifying you, that the negative reviews are not the end of this! Very angry purchaser

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