Sunland Ford
Victorville, CA
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239 Reviews of Sunland Ford
My husband and I purchased a Nissan Pathfinder, we're very satisfied with it. The people there were very helpful and nice to us. Thanks to all of the people that made it possible for us to drive off wi very satisfied with it. The people there were very helpful and nice to us. Thanks to all of the people that made it possible for us to drive off with a new car! More
Excelente Very good and professional service!! I will recommend to my friends and family, and that's why I keep coming back to have my car professionally servi Very good and professional service!! I will recommend to my friends and family, and that's why I keep coming back to have my car professionally service here. More
Poor Shuttle Service The shuttle service driver should be available the same hours the service department is open, or they should hire multiple drivers to better service c The shuttle service driver should be available the same hours the service department is open, or they should hire multiple drivers to better service customers. More
During my recent visit, the reason was cosmetic warranty work. Larry got me into a rental and let me know as soon as I could get my car back. Thank you Larry work. Larry got me into a rental and let me know as soon as I could get my car back. Thank you Larry More
Not a Dealership Issue My wife took her car in to the service department because a warning light came on. Upon arrival, she was told it a would take a couple hours before My wife took her car in to the service department because a warning light came on. Upon arrival, she was told it a would take a couple hours before her car was able to be seen by a technician. About 3 1/2 hours later, she received a call for the service writer. The service writer told her the front brake rotors would need to be replaced due to excessive wear. As my wife was not clear why this would be needed, I was asked to talk to te service writer about the issue. When I began to query about not only the rotors, the past service work, s well as the New Ford Pass. All my questions were met with very generic answers that lead me to not trust or at the very least to further question what I was being told by this individual. Bottom line, while I have no hesitation to purchase a vehicle for the Dealer, the service department has all but lost my trust with the servicing and repair of my Ford vehicles at this location. More
Service The service department at Sunland Ford is great. I would highly recommend them to any of my friends or family for all of their service needs The service department at Sunland Ford is great. I would highly recommend them to any of my friends or family for all of their service needs More
long wait was finally to get my oil change on the 3rd time stopping in the first 2 times was a 2 hour wait you need the old quik lane back where it was never was finally to get my oil change on the 3rd time stopping in the first 2 times was a 2 hour wait you need the old quik lane back where it was never this long of waiting.on the good note my service advisor was very professinal and as soon as my truck was done she had me in there signing and paying in the past i sat there anywhere from 15 to 30 min waiting to sign. More
Negligent service!!! I took my car in for a Ford recall, and got it back leaking & noisy while driving. Very poor service!!! I'll never return there. I took my car in for a Ford recall, and got it back leaking & noisy while driving. Very poor service!!! I'll never return there. More
My focus. The staff in the sales department was great. I needed a car in an emergency and got one. I really dislike my car because the monthly note is way to ex The staff in the sales department was great. I needed a car in an emergency and got one. I really dislike my car because the monthly note is way to expensive and it’s so basic. There’s no temperature reader, you have to manually roll down the back windows etc. Ford I’m not sure if I wanna get a different one or go to a completely different car company like Civic or Kia. More