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Sunland Ford

Victorville, CA

4.8
239 Reviews

15330 Palmdale Rd

Victorville, CA

92392

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239 Reviews of Sunland Ford

June 28, 2020

Am so disappointed with ford my first time buying a ford what a mistake I have a issue with the leather seats 2000 miles and they look like 100000 miles i went to the dealer to try to fixed and ford say no More

by netml12
Recommend Dealer
No
Employees Worked With
Frank
June 22, 2020

Hands down, the most professional, helpfull group of people to solve my auto service problems. This team effort starting with the Service Adviser to the Sales manager. Thanks. More

by bansewell
Recommend Dealer
Yes
Employees Worked With
Daniel Fonseca and Michael Hoover
June 19, 2020

they also try to please you and do a great job, this visit just had my battery checked my vehicle was in and out in about an hour. More

by chuck
Recommend Dealer
Yes
Employees Worked With
Jennie
June 19, 2020

Avoid this place if you value your family's health Not a single facemask to be seen on any employee. No hand sanitizer use either that I could see. It is the law of the State of California that everyon More

by kD852
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Various
June 16, 2020

Love this dealership. It’s my second vehicle that I have purchased here. I bring my F-150 here for all its needs. The guy who took care of me made sure that my car got taking care of right away so that I wa More

by sojeda
Recommend Dealer
Yes
Employees Worked With
Quick change guy
May 30, 2020

A great place to buy a car or truck! Thank you to all of Sunland Ford again, my son purchased a new 5.0 Mustang, I was so impressed with Steven and Tony in sales I traded in my 2015 F-150 More

by ez12fix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven, Tony
May 29, 2020

Excellent experience. Professional work on all levels. My salesperson was very knowledgeable, going over every aspect of the new Mustang. Friendly attitude from everyone. More

by rontrotter1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Campbell.
May 28, 2020

Premium Maintenance Plan I have been trying for months to get assistance regarding the ford protection plan. No customer care, even after emails sent to manager. During the sp More

by lovemycute5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex Isreal, no response
May 29, 2020 -

Sunland Ford responded

Would you please give me (Marilyn Smith) a call and/or e-mail me. You can reach me at 760/241-7751 extension 2369 (please leave me a message if I am not at my desk. Leave me your name and a callback phone number and/or an e-mail address). You may also reach me via e-mail at msmith@sunlandford.com. I want to make sure that we get your concerns handled. Thank you, Marilyn

May 14, 2020

20k Maintenance Service F-350 I did not have an "appointment" when I dropped off my vehicle in the morning. It was not only ready later that morning (earlier than promised), but he More

by b73d9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer, Larry
April 07, 2020

Improvement While this last experience was an improvement from several past visits, there is still a bad taste in my mouth. I can only hope that this improvement More

by rdb72380
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
NA
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