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Sundance Chevrolet
Grand Ledge, MI
9,336 Reviews
At Sundance Chevrolet we are introducing a new way to buy to serve you better. Come down to our Grand Ledge Chevrolet dealership and see our great selection of new Chevys, and used cars, trucks, and SUVs. With our convenient location on E Saginaw Hwy, Stop by to see all the vehicles we have to offer on our lot. You never know, you could find the perfect vehicle in our inventory! Check out the information we have online or give us a call with any questions or comments you have. Sundance Chevrolet is the largest used car dealer in the state of Michigan and #4 in the country for Franchise Car Dealers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Showing 9,336 reviews
February 04, 2012
I was considering purchasing a used car so my wife and I went to Sundance because they had a Honda Accord that we wanted to look at. We were greeted by a salesman who had chewing tobacco all over his lips a went to Sundance because they had a Honda Accord that we wanted to look at. We were greeted by a salesman who had chewing tobacco all over his lips and around his mouth. After telling him we wanted to look at the Honda Accord he started to try to show us several other cars and eventually started in on the Chevrolet Volt. We were not in the market for a $40,000 car and told him this. I told him that we were specifically looking for a car in the $12,000 price range that we could pay cash for but he would not shut up about the Chevy Volt! My wife got so irritated she walked off to wait in the car. At this point I tried looking at some other cars but he just kept going on and on about the Volt. The salesman even said that he would pay me $5 to sit in it! You can't even make this stuff up! At this point I am done but need to use the restroom so I go inside and when I come out he is waiting for me with information on the Chevy Volt and his card so that I can come find him if I ever get tired of paying high gas prices. My experience at Sundance made me decide to not even get a different car and to just keep the one I have. I think I have post traumatic stress disorder now too because I have to change the channel every time a Sundance Chevrolet commercial comes on the TV or radio. I would encourage anyone to go out of their way to avoid Sundance Chevrolet! More
by SFC_Tom
Employees Worked With
Tom T. (Sales)
December 15, 2011
terrible service work, does not use genuine gm parts, install aftermarket items on new 2010 silverado chevy truck. They rip off my great uncle on his truck. Terrible follow up calls on this complaint. install aftermarket items on new 2010 silverado chevy truck. They rip off my great uncle on his truck. Terrible follow up calls on this complaint. More
by weedy
Employees Worked With
? steve- service dept.
September 30, 2011
I needed to get out of my Envoy for price reasons, with gas and my payment I just could no longer afford it. I went to Sundance's website and found a nice cheap van I would be able to pay off right away. I gas and my payment I just could no longer afford it. I went to Sundance's website and found a nice cheap van I would be able to pay off right away. I submitted an app online, and was contacted by a salesman. He informed me the bank would never finance for that cheap of a vehicle, and offered me a 2005 impala. This was the ONLY car offered to me ever. I came in on the weekend to test drive it, and it was filthy. The woman that traded it in had not even pulled her stuff out of the car. I had to move her stroller out of the trunk to make room for my own specialized stroller/wheelchair for my son. I agreed to the car, which began a whirlwind of pressure! They kept coming to me demanding more money down, soon 500 turned into 2400 and they would hold the car, keep me in the Envoy until I came up with the 2400. To me that's alot of money, and I already am struggling with the Envoy payment, how could I get an extra 2400 around? Crying, and terribly frustrated, I went to GL Ford, and they got me right into a really nice Lexus with 500 down! I pay over 125 a month less, and I have driven all week on 1/2 tank of gas! Sundance really needs to clean up their act, they really are not very helpful anymore. More
by barnesfarms
Employees Worked With
Darren (something)
August 20, 2011
What a dealer !!!! We just bought a new Malibu and we had never step foot on the dealer grounds or talked to a sales man before this deal it all started with the commercial then a phone call. I talked to the never step foot on the dealer grounds or talked to a sales man before this deal it all started with the commercial then a phone call. I talked to the finance manager then he handed me off to Pat Wilcox our salesman. Pat went ABOVE AND BEYOND to get us what we were looking for they didn't have the color we wanted and also said a 2011 had more rebates then the 2012 because of the year end clearance. so we said ok get us a 2011 so they did a dealer trade with another local dealer. Keep in mind we have yet to step foot on the dealer grounds.Once we had the car located and at Sundance next came getting financed and that was also very easy he gave us the interest rate and payment and it didn't change one bit from the phone calls to delivery! I can not say enough about this dealer and our salesman HIGHLY HIGHLY recommend this dealer More
by Bigfun27
Employees Worked With
Pat Wilcox
August 17, 2011
Suffice it to say, they will be building snowmen in hell before I EVER go back to Sundance again. I purchased 2001 Aurora in Feb 2011 that was advertised as having heated leather seats, amongst many other f before I EVER go back to Sundance again. I purchased 2001 Aurora in Feb 2011 that was advertised as having heated leather seats, amongst many other features, and 2 key fobs so all the security features could be utilized. What a joke! I was hit by a drunk driver on I-496, my car was totaled, and I was seriously injured. Once I got back on my feet and was able to drive, I was a little desperate for a vehicle, so this is truly a case of buyer beware. I ended up leasing this vehicle. I drove it off the lot with an empty tank and was given a gas voucher...for $6. I hadn't even gotten it to the gas station less than 2 miles away, when the "check engine" light came on. I took it to Auto Zone and had them run diagnostic codes and found out the O2 sensor was bad. They fixed it free of charge and told me when I picked it up that they had ordered 2 new key fobs (4 mos later, I still haven.t seen them, I asked for key fobs for 2 mos straight). There are NO heated leather seats. There never was. Not even a button or switch anywhere for heated seats. Anyway, after the 02 sensor was replaced, the check engine light was on again in less than 48 hours. This time is was the speed sensor and air intake valve. Would Sundance fix it? Sure, and they would pay 15% of the bill! I took it to another dealership and had the oil changed and was informed I had 10 lights bulbs out. They were able to replace only 7 of them. The sockets for the other 3 need to be replaced, they are corroded because of all the condensation that gets behind the light covers. The car starts when it feels like starting, and its not the battery. As soon as the weather started to warm up, I tried turning on the air conditioning. You guessed it...that doesn't work either. All of the sensors that are part of the luxury of an Aurora are shot. NONE of them work...tire sensors, oil sensor, security sensor...doesn't work. I wrote to Nick C, financial manager, about this to no avail. I finally called him 5 weeks later and was referred to Joe H, leasing manager. I explained all the issues to him, he said he would call me back "later" and 5 weeks later I am still waiting. Did I mention the trunk also smells musty and the spare tire well fills with water when it rains? The trunk lid itself fills with water. The spare tire well is one big rust stain and the trunk stinks. When I complain about any of this, I am told things like, "My check engine light has been on for 2 years now, its probably nothing" or "the problem is the seals on (insert various auto makes and models) were known to go bad and...." --and I am still waiting. To add insult to injury, on August 11 received a letter postmarked and written August 10 telling me my car payment was a whopping TWO days overdue, and if I didn't pay it in 5 days they would take legal action. On August 16, they showed up to repo the car. It cost me $420 to get the car back, but there is a co-signer on the lease who was never even informed. They buy cars by the dozens at auctions and they do what they need to in order to make them look decent and start. I agree with the previous writer who said people who go there are nothing more than $$ signs walking the parking lot. They have roughly 50 salesmen (according to another salesman there when I mentioned there had to be at least 25 other salesmen). I went to Courtesy Ford in Okemos 4 weeks ago and got a used Ford Escape for 2k more than this Aurora was. It runs like a charm and is mint inside and out. AVOID SUNDANCE LIKE THE PLAGUE. More
by ImUrDemise
Employees Worked With
Tom Theis (sp?), Nick Cypher, Joe Hanks
March 27, 2011
My daughter and I drove 75 miles to look at 4 or 5 cars My daughter and I drove 75 miles to look at 4 or 5 cars there. We had the specific cars already picked out and the dealer didn't have to spend anytim My daughter and I drove 75 miles to look at 4 or 5 cars there. We had the specific cars already picked out and the dealer didn't have to spend anytime with us(we didn't want to waste anyone's time). Well we really liked one of the 3 cars Brian showed us. Brian was pleasant to work with, and asked what we were willing to pay. I figure let's just cut to the chase and gave him the price we couldn't go over. Well after talking to the manager (8 minutes) then coming back and verifying my "story" of another vehicles price at a different dealer and looking it up online right in front of us (as though we were making it up!) He disappeared into the managers office for 10 minutes. Brian came back with the manager Dale? maybe? Dale then proceeded to tell me all the reasons why our offer was lame. Well when Brian left to check with the manager the second time he gave us the feeling that the deal very well might go through, so needless to say with the manager and how he acted my daughter and I said we were disappointed and the 2.5 hour 150 mile trip was a total waste of time. I would never go back to Sundance. Perhaps I'm not savvy enough at working with used car dealers but we had a terrific experience at Suburban of West Michigan and Pfeiffer Farms in Byron Center. So I know there are good used car dealers out there. Wayne L. More
by waylar
Employees Worked With
Brian Perkins
