Sundance Chevrolet

My experience at Sundance Chevrolet The team there gave my family phenomenal service and I would recommend them to anyone looking to get into an affordable car! The sales representative The team there gave my family phenomenal service and I would recommend them to anyone looking to get into an affordable car! The sales representative was outstanding. Thank you Sundance Chevrolet for getting my family and I into a brand new SUV at such an amazing price! I will gladly be doing more business with your team in the future! More

Thank you again Dan Pahl! This is the second consecutive vehicle I have leased through Sundance Chevrolet and Dan Pahl! I feel well taken care of throughout the entire sales pr This is the second consecutive vehicle I have leased through Sundance Chevrolet and Dan Pahl! I feel well taken care of throughout the entire sales process and that my business is genuinely appreciated. Thank you Dan, Jay, and Fred for making this my second great experience! More

Outstanding customer service Lee was extremely helpful in my search for a vehicle. He helped me find a vehicle that had low mileage, all the features I was hoping for inside and g Lee was extremely helpful in my search for a vehicle. He helped me find a vehicle that had low mileage, all the features I was hoping for inside and good on gas since I drive a lot. He also knew my budget and stayed within the range I needed. What I liked most about Lee was that he really took care of me and his communication was amazing. We drove the Ford escape home and loved it but noticed some things wrong with it (since it is a used vehicle afterall). We came back the next day and Lee made sure he'd fix everything that we found. The paperwork went smoothly. He then had my husband and I speak to Josh in finance about the warranty and gap insurance. I was honestly expecting to be pressured into getting the extras. I was pleasantly surprised. Josh was pretty laid back with us. He of course had a job to do and explained everything thoroughly to us. As we contemplated whether or not to get one or both, he sat quietly and let us decide without trying to persuade us either way. When we had questions, he was more than happy to help at that time. He also informed us of the best interest rate we could get at that particular time; however, when we left his office he called Lee while we were sitting with Lee and Josh went the extra mile and got us an even better interest rate through a different lender. We were very happy with how Josh handled things with us! After signing the paperwork we left the vehicle there to be repaired. Later that week, Lee had called us to inform us that while fixing the problems, service had accidentally broke a part. Since my husband used to be a mechanic, I am pretty understanding and realize how mistakes like that can happen especially if the broken piece is a small part. However after learning the piece was broken, I then was told that the part was on back order in the country and they don't have a date that my car would be finished. :( this made me sad and slightly frustrated since I already signed the paperwork and was a week into my loan with no estimated time of my car being finished at the moment. When I found this out information out, Lee was not in the office. I spoke with him the next day and he made everything right. First, he made sure to get me a loaner car since my husband and I only had one vehicle. Secondly he is trying everything he can to get the part in so I can start driving my new car! I tend to be an understanding person and have worked in customer service for many years. The fact that Lee has had open communication (good or bad news), been very kind, and doing everything he can to help me so I'm happy gives him an excellent review in my book. I was nervous about going through a dealership, but Lee has made my first experience the best experience even with the hiccups along the way. I recommend him 100%! Go see Lee if you want the best experience buying a vehicle!! More

Excellent service Ryan was very knowledgeable and he explained to me every thing and showed me alot of cars all sales people were nice when sitting in the lounge Ryan was very knowledgeable and he explained to me every thing and showed me alot of cars all sales people were nice when sitting in the lounge More

Amazing customer service, going above & beyond!! Chris greated us right away and was so welcoming! He truley cared about our price budget & our needs for a new vehicle. He was very knowledgeable abou Chris greated us right away and was so welcoming! He truley cared about our price budget & our needs for a new vehicle. He was very knowledgeable about the vehicles & never tried to push us on a vehicle we didn't like. The vehicle we originally liked did not work out, so he brought a vehicle all the way from st. Johns to the grand ledge location. It was the perfect vehicle for us! Through the whole process he was polite, professional, personable, and made sure he met all our needs! I absolutley LOVE our new buick enclave & am so glad we went to sundance! More

First time buyer First time buying a car and Sundance made it so easy for me. Found a car I wanted with reasonable mileage. Great service and friendly people! First time buying a car and Sundance made it so easy for me. Found a car I wanted with reasonable mileage. Great service and friendly people! More

2015 Chevy Silverado The reason I'm so impressed with this deal I had got is the staff was great to me. Gave me a good deal and good option and the salesman Ryan "Flash" G The reason I'm so impressed with this deal I had got is the staff was great to me. Gave me a good deal and good option and the salesman Ryan "Flash" Gordon was a phenomenal salesman. By far the best one I have ever worked with getting a vehicle. More

Very approachable atmosphere Chris was a very good sale person he listen very well and we were able to walk away with a great vehicle . I'll come back just because of him. Chris was a very good sale person he listen very well and we were able to walk away with a great vehicle . I'll come back just because of him. More

Sundance Arriving to Sundance I was greeted by Jeff, who right away seemed he was there to help me! I told him what I was interested in and he found me exactly Arriving to Sundance I was greeted by Jeff, who right away seemed he was there to help me! I told him what I was interested in and he found me exactly what I wanted. Unfortunately I was having trouble getting financed. So I took a look at a similar model and with Jeffs hard work and help I'm getting the vehicle I've had my eye on for months! More

VA grant, no problem I had a great experience at Sundance. John Loveless took excellent care of me. My purchase was unique but they were happy to help me. I had a great experience at Sundance. John Loveless took excellent care of me. My purchase was unique but they were happy to help me. More