Sunbury Motor Co

Service Always helpful with service and any questions. Never have any delays or issues with time. Will always go to this dealership. Love my Ford Edge! Always helpful with service and any questions. Never have any delays or issues with time. Will always go to this dealership. Love my Ford Edge! More

They Never Disappoint We have been buying/trading in Pre-Owned cars at Sunbury Ford since 1998. In all cases, the vehicles have been dependable, the sales staff has always We have been buying/trading in Pre-Owned cars at Sunbury Ford since 1998. In all cases, the vehicles have been dependable, the sales staff has always been helpful and professional, and the prices have been fair. For service of our vehicles, we only use the Quick Lane at Sunbury Ford. Again, the staff is friendly, professional and helpful. Their goal is always 100% customer satisfaction and we have never been less that 100% satisfied. Plus,coupons and punch cards that reduce service fees are provided on a regular basis. What's NOT to love about this place?! More

Helpful, friendly, explained operations, helped set up ford pass and phone, met on more than one occasion, made time for us that suited my schedule being from out of state ford pass and phone, met on more than one occasion, made time for us that suited my schedule being from out of state More

Absolutely the best car buying experience I've ever had. Very professional and friendly. Highly recommend to anyone looking for a new or used car or truck. Very professional and friendly. Highly recommend to anyone looking for a new or used car or truck. More

poor comunication Had my Milan in for air bag recall. Dropped off in the morning as scheduled. Had to call the next day to find out what was going on. Person who had Had my Milan in for air bag recall. Dropped off in the morning as scheduled. Had to call the next day to find out what was going on. Person who had scheduled the work, was off the day of the work, and no one else had finished the paperwork. So I did not receive a call to let me know the work was done. Someone really dropped the ball on this one. Its a good thing I had another vehicle to use. More

Happy to have my car washed. I enjoy having my car washed. I asked the service man if they could put the winter tires on. He said sure and worked me in that same day. Thank You! I enjoy having my car washed. I asked the service man if they could put the winter tires on. He said sure and worked me in that same day. Thank You! More

service They are always booked on Saturdays because most people work during the week and are unable to take their vehicle for service on weekdays but they are They are always booked on Saturdays because most people work during the week and are unable to take their vehicle for service on weekdays but they are always able to fit you in as a walk in if you can get there early. Friendly and good service. More

Good experence at SMC salesman was very helpful, He couldn't sell the one I wanted due to recall for taillights. so he located one with same options. It was ready when I ca salesman was very helpful, He couldn't sell the one I wanted due to recall for taillights. so he located one with same options. It was ready when I came to pick it up More

quick lane Have had my vehicles there many times for service, pleased, however last time, dropped it off Fri. night. told them need it Sat ,gave them a number to Have had my vehicles there many times for service, pleased, however last time, dropped it off Fri. night. told them need it Sat ,gave them a number to call Sat. when done, never called, finally went there on Sat before closing, cause I needed the vehicle, was told they forgot to call me,put me about 3 hrs behind on my schedule. Plus, my card wasn't for my free oil changes. More

Good experience Exchanging my older car for a brand new one was easier then I expected. There was no back and forth to determine price of trade-in and cost of brand Exchanging my older car for a brand new one was easier then I expected. There was no back and forth to determine price of trade-in and cost of brand new, so consequently there was no time wasted. It was a good experience. More