Sun Toyota - Service Center

Friendly and Efficient Great customer service all around. Efficient check-in procedure... Efficient pick-up procedure. Tony was courteous and helpful. Thank you Sun Toyot Great customer service all around. Efficient check-in procedure... Efficient pick-up procedure. Tony was courteous and helpful. Thank you Sun Toyota! I will return. More

Very good It seemed like there was no advantage of making an appointment or just showing up. Other than that it was a very pleasant experience, thank you. It seemed like there was no advantage of making an appointment or just showing up. Other than that it was a very pleasant experience, thank you. More

2nd Free Oil change - 2015 Toyota Rav4 Came in for my 2nd and last free oil change. I was greeted promptly and asked to come inside to discuss service. Service advisor was cordial and pol Came in for my 2nd and last free oil change. I was greeted promptly and asked to come inside to discuss service. Service advisor was cordial and polite. I asked what type of oil they would be using and the tech said full synthetic , which is what I wanted and was expecting. Toyota also recommends a 0W20 oil viscosity for my vehicle. About an hour later , advisor yelled for me to come over to his desk. He seemed to be in a hurry and we went out to the car. It had been washed , but not dried. The car came out of the wash looking worse than when we arrived. Water spots all over the windshield and other windows . I went back to the advisor and complained. He followed me out to the car and immediately got some more people out to dry off the windshield and windows along with other wet areas on the car. The advisor acknowledged his mistake of not asking if I wanted a car wash. Unless my car is really dirty, I would not want them to wash it. They do a marginal job. So after all this , I got back in the car and went home. I then looked at the service invoice and saw that they used 5W20 motor oil. It was free, but More

Awesome service even on a Sunday! My battery has died on the first cold day of the year on a Sunday morning. Dan Staal was very helpful! Love Sun Toyota! Always! Highly recommended! Th My battery has died on the first cold day of the year on a Sunday morning. Dan Staal was very helpful! Love Sun Toyota! Always! Highly recommended! Thank you! More

great service great dealership service person work hard to help me. great dealership would recommend highly friendly and courteous service,fast and efficient best great dealership service person work hard to help me. great dealership would recommend highly friendly and courteous service,fast and efficient best service I ever had More

Courtesy,efficiency Helpful and kept me informed along the way. Gave me opportunity to deside if I wanted a wheel alignment which cost me more than originally planned bu Helpful and kept me informed along the way. Gave me opportunity to deside if I wanted a wheel alignment which cost me more than originally planned but was absolutely necessary More

Service was great , the service advisor took the time to,answer all my question without me feeling rushed. The car was serviced in a very timely manner! Reall was great , the service advisor took the time to,answer all my question without me feeling rushed. The car was serviced in a very timely manner! Really enjoyed thendealership! Thank you More

Service dept is unmatched The service dept is always busy, but you get treated like you are the only customer. I always request the same advisor because he is honest and takes The service dept is always busy, but you get treated like you are the only customer. I always request the same advisor because he is honest and takes the time to explain everything. I've never seen a dealership run more professionally. More

Great service I almost did not return to this toyota location because of a bad experience during my last visit but i returned one last time and I had the best exper I almost did not return to this toyota location because of a bad experience during my last visit but i returned one last time and I had the best experience because of a wonderful service advisor. Lance Johnson should be a trainer for customer service. He was polite, respectful, helpful and knowledgeable. I was go back there because of him. Thank you Lance for being an over all good person!!! More