Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,811 Reviews of Sun Toyota - Service Center
Sort by
December 30, 2021
Leo in auto service was very helpful. He listened to my needs and addressed my concerns about windshield wipers and brake dust blowout. Big thanks to him 10/10. needs and addressed my concerns about windshield wipers and brake dust blowout. Big thanks to him 10/10. More
by TacoMan
Employees Worked With
Leo in service
December 21, 2021
I have been coming to the dealership for service and purchase since 2010. Also courteous a d never feel like I am taken advantage of. Greg G is great in the service Dept. purchase since 2010. Also courteous a d never feel like I am taken advantage of. Greg G is great in the service Dept. More
by aspectacular2011
Employees Worked With
Greg Gamble.
December 18, 2021
***Worst Toyota Service Department management I’ve ever experienced. *** My issue was brought to their attention and there involvement was through the service advisor only. No attempt to step up and tak experienced. *** My issue was brought to their attention and there involvement was through the service advisor only. No attempt to step up and take ownership of the situation. I honestly feel bad leaving this review because James and Thul are actually great service writers, but the technicians and management is why I’ll never return to this Toyota dealership. Here’s why: I brought my 2019 Toyota Camry in back when I first bought it from Carvana. There insurance company was going to cover any mechanical issues costs to be fixed. Brought the car in for vibration while braking. The technician only thought to just resurface the rotors….. not replace pads or even recommend replacing the rotors. Fine ok…. Fast forward 4,000 miles and I bring the car back for the same problem. This time no insurance company covering the repair and now recommend replacing rotors and pads…. So technicians prefer customers have to return every 4,000 to repair their own repair and bill more hours. Management never once attempted to actually get involved. They just threw some bs $120 discount trying to cheaply buy their way out of owning their mistake. Screw your $120, I much rather pay full price and never spend another penny at such a poorly run service department. Toyota has opened a case into this matter and I look forward to resolving my issue with people who actually want help. More
by Chris
Employees Worked With
Service Department Management
December 16, 2021
So we have an appointment at 12:45 to do an airbag recall, and my son was going to wait on it. Despite having an appointment, they did not touch the truck until 3:00. That is just absurd. recall, and my son was going to wait on it. Despite having an appointment, they did not touch the truck until 3:00. That is just absurd. More
by johhnhermes
Employees Worked With
Eric Lewis, John Mendonca
December 15, 2021
They did a wonderful job! We are always met with warm professionalism and great customer service at this dealership. Highly recommended service for your vehicle - top notch! professionalism and great customer service at this dealership. Highly recommended service for your vehicle - top notch! More
by Nonya
Employees Worked With
Roger Hess
