1,809 Reviews of Sun Toyota - Service Center
James was a thoughtful, professional advisor. He explained things to me so that I understood exactly what I needed to know and what to expect. He explained things to me so that I understood exactly what I needed to know and what to expect. More
I had the opportunity to meet Michael McKinley for my oil change service. He quickly advised me of my vehicles status then proceeded to procress my request. After the mechanic had looked over my vehicle he change service. He quickly advised me of my vehicles status then proceeded to procress my request. After the mechanic had looked over my vehicle he found some items that could and did need attention. Mr. McKinley reviewed my vehicle warranty and was quick to let me know this item should be covered and did made phone calls to get the job done. It was late and an inspector had to come to the shop to approve the work. Mike said I could have a loaner for the repair and in no time I was on the road. I returned when my vehicle was fixed and dropped of the loaner key. I was really happy that I virtually just okayed for him to proceed and was swept off my feet with his confidence that everything would work out and it did. I know these days its hard to trust but I know the work was done properly. I purchased a Toyota because I knew it would be reliable. I'm glad I purchased the premium extended warranty as well. I drive my vehicle on the Veterans highway from Spring Hill and have a 45 minute ride each way so reliablity is a top priority. I want to say the amenities available while waiting for service is greatly appreciated. Its makes the process a pleasant experience. More
Service department took care of me on a timely basis with excellent results. I want to thank Joe for his attention and results. excellent results. I want to thank Joe for his attention and results. More
My Advisor was Adam Kritsch and he was very good. I had an early appointment made by phone and I arrived on time for an oil change and tire rotation and as far as I could tell, the job was performed I had an early appointment made by phone and I arrived on time for an oil change and tire rotation and as far as I could tell, the job was performed very well. Adam was exceptional in answering all my questions and keeping me informed. I hope he is my advisor next time. One piece of advice to whomever answers the phone and assists in getting a customer an appointment. Please inform the caller that there is an extra charge for using a credit card but no extra charge if a check is used. Next time I will bring a check. Thanks for over 10 years of great service - and two super nice new cars. I am very satisfied. More
I went for my regular maintenance on my Toyota and told a gentleman that I might want to trade. Chris Robinson was excellent listen to what I had to say and helped me. The finance department also listen and gentleman that I might want to trade. Chris Robinson was excellent listen to what I had to say and helped me. The finance department also listen and I got what I wanted. Went for a regular maintenance and came home with a new car cheaper payment and lower interest rate. Job well done. Chris and Sun Toyota. More
I took my car in for regular maintenance on a Sunday and had the pleasure of dealing with Keith Lehman. I did not have an appointment however they were able to squeeze me in. Keith went above and beyond to had the pleasure of dealing with Keith Lehman. I did not have an appointment however they were able to squeeze me in. Keith went above and beyond to make certain that everything was done properly and completed in a timely manner. I purchased both of my vehicles from here and only take them here for service as they are the best around. Thank you and keep up the great work! More
Great dealership. Super salespeople. They listen to what you need and do their best to deliver. Great service personnel, James May, Service Adviser did a great job ha Super salespeople. They listen to what you need and do their best to deliver. Great service personnel, James May, Service Adviser did a great job having my Toyota Sienna serviced. Made me aware of all the Dealer Incentives available, and had the work performed perfectly. More