1,810 Reviews of Sun Toyota - Service Center
Oil change The service is excellent. The work service excellent. The price fair. As a old customer .service price need to be good excellent. Thanks for asking o The service is excellent. The work service excellent. The price fair. As a old customer .service price need to be good excellent. Thanks for asking our opinion More
Exceptional Customer Care Sun Toyota is a beautiful, ultra-modern dealership that provides superior customer care. We would not take our leased Toyota Camry anywhere else for Sun Toyota is a beautiful, ultra-modern dealership that provides superior customer care. We would not take our leased Toyota Camry anywhere else for servicing. At 7 pm on 4/28/16, we discovered our car battery was dead after leaving the gym. Although the service department had closed, I called the sales department and explained our dilemma to Carlos Allicock. He stated that he was sure there was a mechanic staying late. Carlos told me he would walk over there and explain my situation to the mechanic. I told him we were getting a jump start and could be there in 10 minutes. Carlos promised to call me back shortly. With three minutes, he called and told us to come to Sun Toyota and the mechanic would help us. When we arrived at the service center, Carlos was sitting in a golf cart waiting for us to arrive. He immediately offered to drive us to the service bay. At the service bay, we were warmly welcomed by Justin, one of Sun Toyota's senior mechanics. Within a few minutes, Justin and Brian (another senior mechanic) determined that we could have a new battery installed free of charge under our bumper-to-bumper warranty. Approximately a few minutes later, Justin had installed the battery. This experience was handled very professionally and with the utmost concern for our needs. Carlos, Justin, and Brian truly went above and beyond the call of duty to care for us as friends and to give us complete peace of mind during what could have been a very stressful and trying situation. Today, we called the service department and spoke with John, the service manager, to tell him about our very positive experience. We also spoke with Ferris, the GM, and told him how thrilled we were with Carlos, Justin, Brian, and Sun Toyota as a dealership that puts its customers first. More
Good Experience hi, I just had my car service and it was a really good experience Stuff is friendly specially Michael J McKinley, he is really nice. hi, I just had my car service and it was a really good experience Stuff is friendly specially Michael J McKinley, he is really nice. More
Car maintenance I have been going to Sun Toyota for both of my vehicles's maintenance, and the staff has always been very courteous. I went in for an oil change and n I have been going to Sun Toyota for both of my vehicles's maintenance, and the staff has always been very courteous. I went in for an oil change and new breaks on April 30th and was able to get a ride back home since I couldn't sit and wait. It was no more than 10 minutes when the driver was ready for me. That was a pleasant experience as well. More
The service department did a great job. Took the information from me and completed the requested service in a timely manor. I already suggested my daughter go to Sun for her service require Took the information from me and completed the requested service in a timely manor. I already suggested my daughter go to Sun for her service requirements. More
DIDN'T FIND MY VEHICLES PROBLEM Brought my 2014 Corolla in for Service to check my suspension and steering components......Feels like the tires are dragging when making a U-turn or s Brought my 2014 Corolla in for Service to check my suspension and steering components......Feels like the tires are dragging when making a U-turn or sharp curve.......Within a few hours they call and say they find nothing wrong.......Not knowing until after I pick up my vehicle and get all the way home,print out says could not find front end rubbing.......I never said rubbing,so they were not checking what they were told......Close to the end of my 36,000 warranty.....Maybe that's why they could not find the problem?......I think they did correct a recall issue.......But that makes me wonder,too.....Guess no matter where you take it they are all the same......Taking it into another place for alignment and getting them to check the issues I'm having.....Hopefully they can come up with the problem?? More
Sun Toyota hits another one out of the park. I took my Tacoma in to see Lance for service. A regular oil change and tire rotation. I was greeted once again with a warm smile and welcome back. Lan I took my Tacoma in to see Lance for service. A regular oil change and tire rotation. I was greeted once again with a warm smile and welcome back. Lance informed me of a possible recall on my truck and assured me that why I was there that he would have it addressed for me. A couple of signatures later and I was sitting in the lounge with a cup of coffee and the worlds greatest doughnut. Lance did an outstanding job keeping me informed about my service and let me know that parts would need to be ordered to fix the recall on my truck. He also assured me that he had checked with the machanics and my vehicle would still be safe to drive until the needed parts arrived. It is for this reason that I continue to purchase vehicles and have them serviced from Sun Toyota. Keep up the great work. More
Quick and friendly I've come here a few times after purchasing my vehicle for routine maintenance-each visit was very enjoyable. My advisor Lance was very friendly and i I've come here a few times after purchasing my vehicle for routine maintenance-each visit was very enjoyable. My advisor Lance was very friendly and informative. The waiting area always has comfortable seating and food and I haven't yet waited more than an hour on my vehicle. I've come to look forward to my visits here. everyone is very friendly More
Great!! Took care of my car inside and out from the inspection to the detail service would very pleased will keep coming back there for service Took care of my car inside and out from the inspection to the detail service would very pleased will keep coming back there for service More
somethings missing brought my corolla in for oil change, tire rotation and wash. my oil change sticker wasn't changed nor was my car washed as requested... first disap brought my corolla in for oil change, tire rotation and wash. my oil change sticker wasn't changed nor was my car washed as requested... first disappointment in 4 years. More