Sun Toyota - Service Center

Comfortable, a bit long, pricey A very nice and comfortable dealership. Coffee was available and free. Use to supply donuts - not any more - I understand it was taken advantage of by A very nice and comfortable dealership. Coffee was available and free. Use to supply donuts - not any more - I understand it was taken advantage of by non customers but it could have been handled differently. Went in for a oil change at 8am - didn't leave till almost 12:30. Had oil changed and 3year old battery replaced ( which was the top of the line and I was told it would be warrantied for 8 years). It was pro rated . Still paid almost $100.00. All in all I will go back to this dealership. It is a comfortable place to stay, I did not have an appointment so it is possible that delayed my time there somewhat. As far as pricey yes it was, but so are all the dealerships I have ever been to. Ideally it would be nice to see their prices more in line with the great mechanic shops in the area with fair pricing. More

My experience was and has left me wanting We purchased our Avalon a couple of months ago. It was certified. We have previously driven Honda's. Had air leaking a few days after purchase and We purchased our Avalon a couple of months ago. It was certified. We have previously driven Honda's. Had air leaking a few days after purchase and the tech said the tires were old and dried out and needed replacement. we didn't notice when we purchased the car that the repairs that had been done to the body were repainted in a different color than the rest of the care. The tone of the paint was the same but was of a completely different color. Three quarters of the car is light blue but the right side of the car is grey. yesterday when I came in for a check engine light was charged "the good news" of $160.00 for a gas cap that could have been diagnosed with out the $106.00 fee being added to my bill. At this point, I won't be back for service or purchase with you again More

Lance Johnson is a great service rep I brought the car into the dealership on 4/19/2016 for a piece of molding that came off the car when it was taken through a car wash. The service re I brought the car into the dealership on 4/19/2016 for a piece of molding that came off the car when it was taken through a car wash. The service rep @ that appointment blew me off. I called Lance and he told me to bring it in. The molding was found defective and was ordered. Lance makes the difference between great service and OK service. More

Keeping my Highlander in Top Shape The service center and personal are courteous and helpful. I was greeted immediately upon arrival. My service technician explained all my services an The service center and personal are courteous and helpful. I was greeted immediately upon arrival. My service technician explained all my services and listened to my wishes. They are A number one . More

6 month check up, auto butler, and inside of car cleaning They did a fantastic job on the outside cleaning of car. But I am dissappointed on the inside cleaning. They couldn't have cleaned the windows prope They did a fantastic job on the outside cleaning of car. But I am dissappointed on the inside cleaning. They couldn't have cleaned the windows properly cause there was still marks on windows except the front window. Also they didn't do a good job on vacuuming or wiping down doors and seats. I was told of yes they clllean the inside and do a really good job. I don't feel they did a good job at all. MJ is the employee at the service department who assisted me. He was wonderful. He is not the employee who said the service department would do a great job on the inside cleaning, it was the man next to him. So as for MJ I give him a high rating. Inside cleaning of car, not so More

On time with service agents that are not pushy. Greeted immediately and car was underway immediately. Took just a few minutes more than estimate but excellent service and personnel so I will definit Greeted immediately and car was underway immediately. Took just a few minutes more than estimate but excellent service and personnel so I will definitely be going back for all of my Toyota needs. More

25K Tune Up Last minute call in and was offered a service appointment within an hour. I was in and out in under an hour. Very well managed. Last minute call in and was offered a service appointment within an hour. I was in and out in under an hour. Very well managed. More

Great service fast and right Great service. Friendly great price fast.tha staff at Sun Toyota is second to none. The facility is beautiful and the people that work there truly kn Great service. Friendly great price fast.tha staff at Sun Toyota is second to none. The facility is beautiful and the people that work there truly know the meaning of customer service. More

Happy Customer I have experience of having my Toyota Truck services by dealers in KY, IL and FL. My preference is to use Sun Toyota in Holiday FL. I always have a p I have experience of having my Toyota Truck services by dealers in KY, IL and FL. My preference is to use Sun Toyota in Holiday FL. I always have a pleasant experience when I go to this dealer. The staff are friendly and helpful at all times. My thanks to Gregory Gamble, who assisted me on this particular visit, but I am grateful to all the staff at Sun that have assisted me over the years. Regards Paul More

Sun Toyota hits another one out of the park. I took my Tacoma in to see Lance for service. A regular oil change and tire rotation. I was greeted once again with a warm smile and welcome back. Lan I took my Tacoma in to see Lance for service. A regular oil change and tire rotation. I was greeted once again with a warm smile and welcome back. Lance informed me of a possible recall on my truck and assured me that why I was there that he would have it addressed for me. A couple of signatures later and I was sitting in the lounge with a cup of coffee and the worlds greatest doughnut. Lance did an outstanding job keeping me informed about my service and let me know that parts would need to be ordered to fix the recall on my truck. He also assured me that he had checked with the machanics and my vehicle would still be safe to drive until the needed parts arrived. It is for this reason that I continue to purchase vehicles and have them serviced from Sun Toyota. Keep up the great work. More