Sun Toyota - Service Center

Always great service.... I rate you excellent because its always a great experience.. I have never walked into Sun Toyota without a great experience.. From Sales to Service... I rate you excellent because its always a great experience.. I have never walked into Sun Toyota without a great experience.. From Sales to Service......everyone in between are also friendly... I recommend your place highly to everyone.......thank you for the great service... More

15,000 mile checkup Overall experience was excellent. Waited awhile before asst. service mgr. arrived, however, courtesy reps outside were pleasant. Asst. service manager Overall experience was excellent. Waited awhile before asst. service mgr. arrived, however, courtesy reps outside were pleasant. Asst. service manager arrived and checked me in promptly and pointed me to the lounge area and free beverages. The arrivals board is a nice added touch which allows guest to measure expectations when car will be ready. After my expectation date had exceeded 5 min. asm came out and said he was going to check and see when my car would be ready. He came back shortly and said it would be out in 5 minutes which it was. Although the vehicle arrived after the expected time it was handled very professionally and I was completely happy with the experience. Look forward to my next service call as I am confident that it will be a pleasant experience. Regards, Chris Bedgio More

Excellent Andrew Wilson went above expectations to make sure my service visit was a great one! He is a great asset to the Sun Toyota family... Andrew Wilson went above expectations to make sure my service visit was a great one! He is a great asset to the Sun Toyota family... More

great service dept. always take my 2 corollas for service..... quick easy and always dependable... never have a problem when I go...very easy to make an appointment always take my 2 corollas for service..... quick easy and always dependable... never have a problem when I go...very easy to make an appointment More

outstanding service by Jake Davidson This visit, Tues., May 17th was, indeed, a pleasure. I was greeted by Jake and he continued to deliver with exceptional attention and a really, reall This visit, Tues., May 17th was, indeed, a pleasure. I was greeted by Jake and he continued to deliver with exceptional attention and a really, really outstanding personality. He answered all questions with clarity and much to my satisfaction. The ultimate result of the visit made me happy with your organization. I also received prompt attention in the parts department, with the gentleman who promised to order paint for re-touching. I look forward to dealing with SunToyota again. Terry Christiano More

Way too long waiting time I called a week in advance to schedule an appointment for the first service for our new 4 Runner. When I arrived approximately 15 minutes prior to my I called a week in advance to schedule an appointment for the first service for our new 4 Runner. When I arrived approximately 15 minutes prior to my scheduled time, I was told that all it needed this time was a tire rotation and checking of the fluid levels - and a complimentary car wash. The service person said that it should take an hour at the most, and not to worry even though there were several other cars at the service line, mine would be moved up to the front because I had an appointment. I was happy to hear that when I saw how many other cars were there - that way, I could get back to work in a reasonable time. Almost 3 hours later, my simple tire rotation was finally finished. I'm not sure what good it was to schedule an appointment..... More

Great serviceman. I have always been satisfied with the service department. I always ask for Tony Roche,when he is available. Have dealt with him several times and am v I have always been satisfied with the service department. I always ask for Tony Roche,when he is available. Have dealt with him several times and am very pleased More

Friendly, courteous and quick I brought my Sequoia in for service and Joe Koenn advised me of a recall that I was not aware of. He took care of the problem at the same time. Everyo I brought my Sequoia in for service and Joe Koenn advised me of a recall that I was not aware of. He took care of the problem at the same time. Everyone in service was extremely polite, informative, and I was very happy with the time it took to get me in and out the door. More

empathy on arrival for my appointment, I mentioned to my service guy that I didn't feel good. he told me that the wait time would be about 1.5 to 2 hours. on arrival for my appointment, I mentioned to my service guy that I didn't feel good. he told me that the wait time would be about 1.5 to 2 hours. bless his heart, though, he got me out of there in about 45 minutes. I know he went the extra mile for me, and I really appreciated it. More

Excellent service I have my car regularly serviced here and my service representative consistently provided very excellent customer car. Quality of repair and work don I have my car regularly serviced here and my service representative consistently provided very excellent customer car. Quality of repair and work done on care is always excellent. More