1,809 Reviews of Sun Toyota - Service Center
Eexcellent I travel between New York, where I live, and Florida, where my son lives. I come there for my normal maintenance when it is due. They have been very I travel between New York, where I live, and Florida, where my son lives. I come there for my normal maintenance when it is due. They have been very good. This time they did some minor services before my 36,000 miles. More
Best service person ever!!! Tony Roche -Sun Toyota If you want amazing service on your Toyota. Tony Roche is your guy. I bought myToyota 4Runner at Sun Toyota in Tarpon Speings 2013. It has run If you want amazing service on your Toyota. Tony Roche is your guy. I bought myToyota 4Runner at Sun Toyota in Tarpon Speings 2013. It has run like a top with the usual changing of Oil Filters. Tires and Brakes A rock hit my windshield. Another company attempted to replace glass. Leaking occurred. Tony found the problem Help me get the window fixed and made sure that everything was taken care of to my satisfaction He followed up with calls Good old follow up and customer service I am proud to have a Toyota. And thankful for employees like Tony Roche making my service experience excellent Thank you Tony. Will buy my next car at that dealership More
great save I came into Sun Toyota for an early Monday morning appointment to have my 2015 4 Runner serviced for 10,000 mile service and also to get a replac I came into Sun Toyota for an early Monday morning appointment to have my 2015 4 Runner serviced for 10,000 mile service and also to get a replacement tire ,there was a giant rock stuck in it and it was not fixable. I was unaware that it was not covered under my extended warranty and the replacement tire was going to cost $300..00. I was very unhappy about the fact that the warranty I purchased did not cover the tires as I believed I had purchased a warranty for the entire car. I was going to take the car and leave but the service tech suggested I talk with a manager first. Matt was very helpful and went out of his way to make me a happy Sun Toyota customer again. I must tell you if it wasn't for the tech that checked my car in (I don't remember his name) and Matt the salesman I probably would have taken my business to another dealer. I left with a brand new 2016 4 Runner and a warranty that covered the tires. The gentleman that did the finance contract again I can't remember his name) was also very helpful and made sure I was fully advised of all my options and what they included. More
Above And Beyond Sun's asst. service manager Greg Gamble was very courteous and helpful in checking in my Highlander for diagnosis and service, The service techs went Sun's asst. service manager Greg Gamble was very courteous and helpful in checking in my Highlander for diagnosis and service, The service techs went beyond checking out my concern. Greg let the techs know I was planning a trip, so they checked the service history and recommended services that were overdue. They performed those services in a timely manner and were helpful and courteous throughout. More
Michael was great. I got right in and out in under 30 minutes. Michael was great to work with and he was very friendly. I will use Michael with all of my appointments I got right in and out in under 30 minutes. Michael was great to work with and he was very friendly. I will use Michael with all of my appointments from now on. More
Thank you so much. My daughter came down from school to have the car looked at. The brakes were making noise.She was afraid the car was not safe .The service advisor and My daughter came down from school to have the car looked at. The brakes were making noise.She was afraid the car was not safe .The service advisor and the tech.took us into the service bay and showed her there were no issues with the brakes. Just glazing from stop and go traffic. They also told her to check the oil because this is a older car and the seals are worn. Thank you. More
Took my RAV4 in for service Jake handled everything for me in a thorough, professional and personable manner. All of my issues and questions were handled promptly. I would recomm Jake handled everything for me in a thorough, professional and personable manner. All of my issues and questions were handled promptly. I would recommend Jake and Sun Toyota to my friends and family. More
Routine automotive service Excellent...Service manager Andrew Wilson is the best. He's friendly, knowledgable, gets me in and out quickly. He keeps me informed regarding upcomi Excellent...Service manager Andrew Wilson is the best. He's friendly, knowledgable, gets me in and out quickly. He keeps me informed regarding upcoming service requirements More
Tires for Life Although I completely appreciate the service advisors for all of their assistance over the years, I am NOT happy with the work of the technicians. I Although I completely appreciate the service advisors for all of their assistance over the years, I am NOT happy with the work of the technicians. I had all 4 of my tires replaced on July 20, 2016 as part of the tires for life program. I had to return today, August 7, 2016, because I had one missing lug nut and another that I was able to turn with my fingers. Luckily for me, I heard a hum/grind coming from the right side of my car and thought to check the lug nuts. If I hadn't heard it, I would have most likely had the tire come off while driving since it was on the back right side. During my prior visit, Michael was very kind and helpful. Today, Greg couldn't apologize enough for my troubles. Again - the service advisors are top notch and can not be blamed for the sloppiness of the technicians in the garage. It's sad that I will never purchase another Toyota again because I don't feel safe after having simple repairs or service done to my car. More
Overall excellent Jay Nigro was very friendly. Overall was in and out in about an hour . I drive from Tampa for service because the service department is very organized Jay Nigro was very friendly. Overall was in and out in about an hour . I drive from Tampa for service because the service department is very organized. More