Sun Toyota - Service Center

Correction of prior servicing error On 9/12/2014, I brought my 2015 Corolla in for routine maintenance. Five days later, discovered that a serious mistake had been made during the servic On 9/12/2014, I brought my 2015 Corolla in for routine maintenance. Five days later, discovered that a serious mistake had been made during the servicing. Brought the car back to Sun Toyota and my Service Advisor, Greg Gamble, made sure that the mistake was corrected to my satisfaction. He did a great job. More

A positive review for a car dealership? Wow and absolutely! First I have to start with my buying experience. By far, the single best experience I've ever had in purchasing a vehicle. I've been eyeballing a Tund First I have to start with my buying experience. By far, the single best experience I've ever had in purchasing a vehicle. I've been eyeballing a Tundra for years and out of the blue they just happen to have an XP mammoth package listed that caught my attention. Knowing that this is an easy to sell vehicle, they did not have to work with me as hard as they did on pricing and financing yet they did, every step of the way. I definitely got a fair deal from both their sales and finance managers. I've owned my new Tundra for 4 months now and had to bring it in for my first service this past weekend. I travel for my job and am not home very often sometimes to include weekends so scheduling for me is often difficult. I called to see if I could schedule a last minute drop off on Sunday and was told that they were booked solid, but I could drop it off and pick it up on Monday afternoon, which I was fine with. I don't blame them for my lack of planning. I dropped of my Tundra on Sunday at noon and the service rep who was brand new (first day on the job) was excellent. I had an issue with a strange sound apparently coming from the leaf springs and a few other minor requests on top of it so I knew they might have my truck for longer than expected. The service rep was very attentive and courteous making sure to acknowledge everything I said showing he understood what I perceived the problems/issues to be. Took my key, signatures and off I went. 3 hours later he called me to tell me that he fit my truck in, it was all done so I could come pick it up at my leisure. When I arrived, he addressed each issue I brought up and what was done to address them. He displayed an actual understanding of the resolution as well which does mean a lot to me. No charge for any of the additional issues (though I feel they could have) and did a thorough walk-through with me to cover what was done to address my issues. Insanely impressive that they put in a level of care that goes beyond what they HAVE to do, versus what they choose to do. Though my next vehicle purchase is going to be for my wife and I've promised her a Tesla, I can say without any doubt that all of MY vehicle purchases and any influence I might have over friends or family will be to purchase from Sun Toyota. This is not a sponsored or paid review. This is me taking time out of my busy schedule to let as many people as I can know that from someone who has bought more cars over the last many years than a lot of people do that I've never had such a positive experience from both the sales, finance and service departments from a dealership. More

1 year check up I love this place. Always greeted with a smile. I bought my Camry in for my one year check up. Joe Koenn was my guy. He got me taken care of in no tim I love this place. Always greeted with a smile. I bought my Camry in for my one year check up. Joe Koenn was my guy. He got me taken care of in no time. Explained everything that was going to be done and checked for any recalls on my car. Joe was very friendly and professional, and most of all no supersizes. Made to feel right at home. More

Disappointed in service time. Mike Jimerson-Awesome! He is knowledgeable and personable. Only one we will set appointments with and see when getting service. Disappointed service Mike Jimerson-Awesome! He is knowledgeable and personable. Only one we will set appointments with and see when getting service. Disappointed service took over 2 hours. A suggestion to improve customer service: Make 2 lanes for appointments and a lane for drive-ups. Show appointment setters courtesy. More

Service with a smile My experience with the service area was excellent. My appointment was for 8am I arrived a little early and was taken right away. Andy Wilson was per My experience with the service area was excellent. My appointment was for 8am I arrived a little early and was taken right away. Andy Wilson was personable and handled my 6 month check up on my Camry very well. More

Excellent Service I take my 4runner on September 15, 2016 and it was Excellent service from Lance Johnson, he was amazing he does more that I expect, he rocks... I do r I take my 4runner on September 15, 2016 and it was Excellent service from Lance Johnson, he was amazing he does more that I expect, he rocks... I do recommend this guy. More

Norman Car Service Thanks Tony Roche for greeting me promptly and getting the service done quickly and correctly. You are the best. Will definitely recommend Sun Toyot Thanks Tony Roche for greeting me promptly and getting the service done quickly and correctly. You are the best. Will definitely recommend Sun Toyota and you for the service adviser to everyone I know. More

Great Service !! Michael McKinley (Advisor) handled my concerns with extreme concern, professional attitude and prompt attention. He even brought in the Shop Foreman Michael McKinley (Advisor) handled my concerns with extreme concern, professional attitude and prompt attention. He even brought in the Shop Foreman to explain the condition of my service needed for my 11 year old Toyota and assured me that the service required from another repair shop was not needed. I am VERY pleased !! More

SUN VISOR replacement I Passenger Sun-visor needed to be replaced (wouldn't stay up) It was replaced quickly and correctly, but Oh My!! the bill was a shocker. $197.98. I I Passenger Sun-visor needed to be replaced (wouldn't stay up) It was replaced quickly and correctly, but Oh My!! the bill was a shocker. $197.98. I found The Same Toyota Sun Visor with my VIN # on line with installing directions for $82.00.. however am 85 yr. old gal my only choice was let the Pros do the job. Just feel price a bit high. but have never complained about the service. More

Service dept Always a pleasant experience visiting the dealership. Was just in for a tire repair. Always prompt and thorough service. Best service dept that I have Always a pleasant experience visiting the dealership. Was just in for a tire repair. Always prompt and thorough service. Best service dept that I have ever had dealings with. Thanks. More