Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,809 Reviews of Sun Toyota - Service Center
Sort by
December 28, 2016
Amazing service Everyone is helpful, smiling and professional. I truly felt like a valued customer. They are honest and I trust their evaluation of my car's needs. Everyone is helpful, smiling and professional. I truly felt like a valued customer. They are honest and I trust their evaluation of my car's needs. More
by Julia B
Employees Worked With
Jake
December 28, 2016
"Exceptional Service" ALL personnel were helpful, smiling and most cordial. Arrived for my 6 month check up. Battery required. All forms were shown to me re: low battery ALL personnel were helpful, smiling and most cordial. Arrived for my 6 month check up. Battery required. All forms were shown to me re: low battery. Also needed oil change. Plus you get an extra bonus, a free car wash. Thanks much. Pleasure coming to this dealership. More
by McNerny09
Employees Worked With
JAY NIGRO
December 25, 2016
wonderful Joe K welcomed me as soon as I pulled in and was treated very well. Car was done within a half and hour and I was on my wayw. Joe K welcomed me as soon as I pulled in and was treated very well. Car was done within a half and hour and I was on my wayw. More
by mimi
Employees Worked With
Joe Kohnn
December 24, 2016
Great service Always in and out as promised when due for service. Never pushy on extra services. Always a good experience . Will continue to buy and service my c Always in and out as promised when due for service. Never pushy on extra services. Always a good experience . Will continue to buy and service my card at Sun Toyota More
by Terrycar
Employees Worked With
Eric Lewis
December 22, 2016
Finally! The help was very attentive to my needs. He frequently updated me on progress, which I appreciated. The work was covered by Toyota, although I had t The help was very attentive to my needs. He frequently updated me on progress, which I appreciated. The work was covered by Toyota, although I had to wait nearly a year for it to be attended to! More
by Solara/cedarp11
Employees Worked With
Don't remember.
December 21, 2016
Each time I'm there, the work is done fast and well They handle paid service and warranty work with equal effort, and do it with a smile. The shuttle service home and return pickup was prompt. They handle paid service and warranty work with equal effort, and do it with a smile. The shuttle service home and return pickup was prompt. More
by sbennett137
Employees Worked With
Eric Lewis
December 21, 2016
Short waiting time. Service advisor was very professional at all times and did not try to push extra services on me. He did suggest at the time of my next sevice appt Service advisor was very professional at all times and did not try to push extra services on me. He did suggest at the time of my next sevice appt Items that should be done. More
by Driving man
Employees Worked With
David asst. service manager
December 21, 2016
Joe Koenn was GREAT, but new dealer procedures are????? Reason causing engine light warning, had to pay $95 for analysis. Previously there was NO Charge. Flat Tire, road hazard warranty expired need new ti Reason causing engine light warning, had to pay $95 for analysis. Previously there was NO Charge. Flat Tire, road hazard warranty expired need new tire. More
by NGKaray
Employees Worked With
Joe Koenn
December 20, 2016
Dissapointing I went for a complete maintenance appt because my car was nearing 60,000 miles. My last 2 experiencse at this dealership were disappointing.-- I hel I went for a complete maintenance appt because my car was nearing 60,000 miles. My last 2 experiencse at this dealership were disappointing.-- I helped my daughter buy a car from Sun Toyota this past summer. We both got a debit card to use in the future. I saved mine for this last maintenance service, knowing 60,000 miles could mean more than just an oil change ... and indeed it was. So after receiving the bill of $256.00, I tried using my SUN TOYOTA rewards debit card. The cashier said it expired in Dec., when the card read, "12-16". She asked for a sales manager card, but after waiting 20 minutes, they were all too busy to talk to me. I drive all the way from Weeki Wachee to use this dealership but won't anymore. My last service experience was no better. When my car was done, I went to sit in the driver's seat but there was a smear of something on the seat. The service rep told me it must be makeup ...? They sat in it to drive it up. It was just serviced and I don't wear makeup. So the service manager called me and told me to set up a day for a car wash, vacuum, and cleaning. I did, emailed him the date, and NEVER heard from him again. This is not my idea of a 5-Star dealership. More
by ckostrze
Employees Worked With
Jake Davidson
December 20, 2016
Excellent service Anthony Roche (service dept) was so sweet. Very polite and friendly. Made me feel comfortable leaving my car there for a recall. A gentleman named Ri Anthony Roche (service dept) was so sweet. Very polite and friendly. Made me feel comfortable leaving my car there for a recall. A gentleman named Richard drove me to Old Time Pottery. He was very friendly, nice & polite, also. More
by Terry Cruz
Employees Worked With
Anthony Roche (service) & Richard (driver)
