Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,809 Reviews of Sun Toyota - Service Center
Sort by
August 10, 2017
good service I had a good experience overall at the dealership of Sun Toyota in Holiday Fl. I enjoyed the new cafe in the dealership, and complimentary bottle of w I had a good experience overall at the dealership of Sun Toyota in Holiday Fl. I enjoyed the new cafe in the dealership, and complimentary bottle of water. Also the car was washed after service. More
by Paul St Jean
Employees Worked With
Jake
August 10, 2017
Good Experience The person who met us on arrival was friendly, courteous and professional! The explanation for the work to be accomplished was technically factual and The person who met us on arrival was friendly, courteous and professional! The explanation for the work to be accomplished was technically factual and without embellishment.. More
by Enthusiast
Employees Worked With
Michael McKinley
August 09, 2017
Best car salesman ever Came to dealership for routine maintenance on 2015 Toyota RAV4. Looked up old salems. Who was still with dealership-Carlos Allicott. What luck as he i Came to dealership for routine maintenance on 2015 Toyota RAV4. Looked up old salems. Who was still with dealership-Carlos Allicott. What luck as he is absolutely the best. Would up leaving facility with a new Rav 4 and upgraded our old one to a Hybrid which is where we need to be heading these days in the car industry. We would never have considered this without Carlos and fear we may never buy another car unless he is working! More
by Jbrando
Employees Worked With
August 09, 2017
Airbag recall Nona, who set up the appointment, was very friendly and knowledable. Greg Gamble, who was my service advisor, handled everything and got me out in the Nona, who set up the appointment, was very friendly and knowledable. Greg Gamble, who was my service advisor, handled everything and got me out in the promised time More
by Randyman
Employees Worked With
Greg Gamble, and Nona
August 08, 2017
25+ Year Customer Not Going Back to Sun Toyota! We have been customers of Sun Toyota for over 26 years and have generally been treated with respect and kindness. Our Sienna was part of the massive a We have been customers of Sun Toyota for over 26 years and have generally been treated with respect and kindness. Our Sienna was part of the massive airbag recall and we were given the option to drop off our vehicle and a rental car was provided until the repair was available. Once the airbag issue was fixed, the rude and condescending treatment by the "Top Assistant Service Manager" award winner (not to mention the cotinuous mistruths spoken by this employee!!), along with the rude and negative attitude by the service department manager, were beyond disappointing. There was a complete disregard towards customer service and/or trying to resolve any concerns I had. Our vehicle sat outside for 10mos and I had asked for the tires, belts and hoses to be checked; I was told they were not authorized to do that, but they could check only the fluid levels in the car and the air pressure of the tires. If I wanted anything else looked at, I would have to pay for it. There are too many erroneous comments made to type here, but suffice it to say, my family will no longer visit this dealership for any of our future car needs (and with two teens ready to start driving, and another one a few years from that, we will be needing cars!) More
by Colleen Fontana
Employees Worked With
Michael McKinley, John Mandonca
August 08, 2017
Joe the Service adviser Joe always takes care of me with great service! He is very professional and courteous. Good communication, honest. I enjoy coming to Sun Toyota for Joe always takes care of me with great service! He is very professional and courteous. Good communication, honest. I enjoy coming to Sun Toyota for all my services and new car purchases. More
by Mem92154@
Employees Worked With
Joe service advisor
August 07, 2017
Service Appointment Excellent experience. Greeted by very courteous personnel. Michael Mckinley, the Service Advisor handled the service appointment quickly and professi Excellent experience. Greeted by very courteous personnel. Michael Mckinley, the Service Advisor handled the service appointment quickly and professionally. Arrived prior to 700 am, and was out the door with vehicle being service and washed in less than 45 minutes. More
by flashbang
Employees Worked With
Mckinley, Michael
August 06, 2017
Good Service We went to Sun Toyota to buy new wheels for our 2007 FJ. Our FJ Cruiser wheels were covered with rust, even though it had been garaged. Having dealt We went to Sun Toyota to buy new wheels for our 2007 FJ. Our FJ Cruiser wheels were covered with rust, even though it had been garaged. Having dealt with Sun Toyota since 2007, we are pleased with the new replacements that Willy Patti found - his taste-level exciding ours! Thank you! More
by Pascal4
Employees Worked With
Willy Patti
August 05, 2017
First 5000 mile service No hassles; noted dissatisfaction in tire coating, was not done right at time of purchase (March 31, 2017). Corrected issue; found no issues with 500 No hassles; noted dissatisfaction in tire coating, was not done right at time of purchase (March 31, 2017). Corrected issue; found no issues with 5000 mile check-up; offered free out side wash while here in Florida home. Had one question that could not be answered: Since I spent 88% of my time in NJ, I cannot get all my services done in FL. I could not get a recommended Toyota dealership for future services in NJ, as not all dealership services centers are as good as Sun's technical knowledge. Can you get a recommendation from Toyota Corporation for a NJ dealership, that can service correctly and trustworthy for a 2017 Highlander Platinum Limited? Lawrenceville, NJ Toyota - I have no confidence in their technical knowledge. I was going to try Freehold, NJ Toyota next if I do not get a better answer from Sun Toyota. More
by Augusto D Vella
Employees Worked With
Daniel Bateman , Eric Lewis
August 04, 2017
They always do the best for me. I have been very happy with Sun Toyota. They are always there for my car needs. I took my 2016 Camry in for service while my husband was interested in I have been very happy with Sun Toyota. They are always there for my car needs. I took my 2016 Camry in for service while my husband was interested in selling his older Camry. The staff took the time with him so that he could make the right decision. My service was quick and painless. More
by Lynn Baker
