Sun Toyota - Service Center

good service, ending ina near disaster I was cordially greeted by your employee, and soon was assigned to Joe Koenn in Service area. He was friendly, yet efficient in writing my service ti I was cordially greeted by your employee, and soon was assigned to Joe Koenn in Service area. He was friendly, yet efficient in writing my service ticket. About one hr later I was told that my car was almost ready and soon I paid my bill and drove away. About one half of a mile from Sun Toyota something started making a loud scraping noise and soon I realized that the engine protection plate, normally mounted under the engine, fell down. This made driving on the US 19 somewhat dangerous, plus I was about to lose a rather costly Mercedes part. After several stops to make the possible adjustments I made it home to Cobbs Landing subdivision, promptly called Joe Koenn, told him what happened. He expressed his concerns about the mishap and said that the Sun Toyota would make the necessary repairs. I suggested that I would attempt to repair the problem and 2 hrs later I called Joe's line to tell him that I was able to fix the cover. All is good that ends well. More

detailing the car They did a real good job on detailing the car. This is my sec time in do i in so.I would tell others to bring there cars in. They did a real good job on detailing the car. This is my sec time in do i in so.I would tell others to bring there cars in. More

great experience The dealership handled me and my vehicle with professional courtesy. The waiting room was very nice and the snack bar was an added nice touch. The dealership handled me and my vehicle with professional courtesy. The waiting room was very nice and the snack bar was an added nice touch. More

Great service, excellent people Knowledge, kindness, though.. Comfortable and very customer oriented waiting area. Great atmosphere, flexible to customer request for change. I was v Knowledge, kindness, though.. Comfortable and very customer oriented waiting area. Great atmosphere, flexible to customer request for change. I was very satisfied with the results. More

Maintenance My appt last Nick seemed very quick. Some things were addressed that will need replaced in the future, that I will do some of on the next visit. My appt last Nick seemed very quick. Some things were addressed that will need replaced in the future, that I will do some of on the next visit. More

Disappointed in Tire Balancing Ran over something in the road and needed a new tire. When I picked up the tire the alloy rim was filthy and the tire had original balancing weights p Ran over something in the road and needed a new tire. When I picked up the tire the alloy rim was filthy and the tire had original balancing weights plus 4 new ones mounted on rim which should have been the stick on weights like the factory provided. They fixed it after I said something but now rim has gouge on back side of rim. Car is 2 months old. I'm glad I didn't send my wife in alone for this simple repair. Installing/balancing tire is one of the simpler repairs but needs to be done correctly. More

Good service Always friendly and brought me home and picked me up when vehicle was done Love Toyota. We always own a Toyota. We be back thanks Always friendly and brought me home and picked me up when vehicle was done Love Toyota. We always own a Toyota. We be back thanks More

Service for 2015 Prius C My experience with the service department was great. Tony Roche was extremely courteous and accommodating and made the boring fact of having to wait f My experience with the service department was great. Tony Roche was extremely courteous and accommodating and made the boring fact of having to wait for service worth while. More

Tony is very knowledgeable and always helpful Tony is always going above and beyond. He truly cares about the Customers. He continues to point out the areas of maintenance and keeps my vehicle on Tony is always going above and beyond. He truly cares about the Customers. He continues to point out the areas of maintenance and keeps my vehicle on the road More

Great Service I have been a customer of Sun Toyota for many years. I have bought vehicles and used their service department for all my Toyota vehicles. This time Jo I have been a customer of Sun Toyota for many years. I have bought vehicles and used their service department for all my Toyota vehicles. This time John LaFemina did a great job taking care of making sure my Sienna XLE service was completed on time. The Sun team for Sales or Service have always been great to work with. They treat you as a "Customer" and are knowledgeable, friendly, and keep you well informed of your options for buying or servicing your vehicle . The facility is outstanding. I look forward to calling Sun Toyota my dealership for many years. Tom Murray More