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Sun Toyota

Holiday, FL

4.8
10,081 Reviews
Welcome to Sun Toyota, DealerRater’s Dealer of the Year for the state of Florida for 2020. This is Sun Toyota’s third consecutive year to earn this award and we are very honored because this means our focus is on our customers’ overall experience at our dealership and how we are perceived in our community is working.
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3001 US-19

Holiday, FL

34691

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Showing 10,082 reviews

May 15, 2016

Always ask for Ben Besida! Ben Besida was a true pleasure to work with! Unlike most sales people, I felt like he was on my side and got me the deal I wanted! I can only hope whe More

by Marea26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Besida
May 15, 2016

first new car Jim was awesome at know what I wanted and getting the best deal possible.no credit minimal down n I drove away in my dream car.thank you jim More

by BEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jim Anderson
May 15, 2016

EXCELLENT car and deal These guys really made our deal work, and it's as if they weren't letting us drive away without the car of our dreams. The 200,000 Mike warranty was e More

by Steve Fitzgerald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dani Sherrod, Justin Sanchez
May 15, 2016

Excellant Deal & Extraordinary Customer Service Jim was very informative, congenial and a pleasure to work with in getting the best deal possible for us in a no pressure environment. The transaction More

by 4RunnerForever
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Andersen
May 15, 2016

New Car Purchase This was the third new Toyota that we have purchased from Sun Toyota and our first time working with Matthew Beckmam. Not only does Matthew have an ex More

by vincega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Beckman, Ferris Hamdan
May 14, 2016

Service appointment. was excellant 5* Very professional and efficient. The free car wash was a nice touch. Travis was very professional and is a great asset to your dealership. The Servi More

by cbgann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis
May 14, 2016

Great experience and excellent service Michael Mckinley is always fair and honest with me and always remembers my first name when I arrive to have my car serviced, makes me feel like famil More

by Ron 1110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael J MCkinley
May 14, 2016

Awesome experience Everyone was very helpful and nice. Took some time but they got me financed with a great low payment . Very nice staff and extremely helpful. More

by Bsmith
Recommend Dealer
Yes
Employees Worked With
Frank Lusardi
May 14, 2016

Unprofessionalism at its worst I was looking for a new vehicle. This sales person got my information, like any other dealership. Nothing new. Then he began texting me and sending me More

by Bookworm22
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Montoya
May 27, 2016 -

Sun Toyota responded

We take very seriously any and all issues regarding the conduct of Sun Toyota employees. Victor has consistently displayed professionalism to all of his guests. We have never had an issue or concern the entire time he has been employed here. He also is happily married with a newborn daughter. I’d like to invite you into Sun Toyota to review face to face the actual texts and address these allegations. Please contact me directly at 727-310-3070, or dani@suntoyota.com

May 27, 2016 -

Bookworm22 responded

Him being married with a baby is absolutely irrelevant to what I just complained about. I made a valid complaint about Mr. Montoya and you dismiss wanting me to come into this location again to show you proof? Please. I will not only never be coming back here but I will pass this on to my network and connections who would love to hear about how yoir customer service in no way services the customer. I don't think Montoya was sending me pictures of his daughter. Or for that matter his wife. Rings definitely don't plug holes.

May 27, 2016 -

Sun Toyota responded

Again, please, let us know what day you can come in to discuss this situation.

May 13, 2016

Friendly employees. The employees are very friendly and helpful,they listen to what you have to say.This is my 3rd suv what more can i say. More

by barbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
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