Sun Toyota

My intention was to purchase a new 2025 Camry hybrid. When I walked out of Sun Toyota, I felt as if I was going to have a stroke I was so angry! The sales-person was excellent, but when a young bearded When I walked out of Sun Toyota, I felt as if I was going to have a stroke I was so angry! The sales-person was excellent, but when a young bearded fellow, about 23 years old came to our table and introduced himself as the sales manager, my jaw almost dropped. His LOWBALL offer on my trade-in vehicle was insultingly bad. He then increased the price of the Camry I wanted to buy using the advertised price on the dealership's website on this specific Camry, which he refused to honor, claiming that I had to meet certain criteria. The criteria he mentioned in a very condescending manner, was not shown with the vehicle's price. He claimed it was mentioned some other place on the website, like fine print. Later I noticed on the new car's window sticker there was a "market-adjustment" which added $4,999. I argued that I had gotten the correct price for my trade-in from Kelley Blue Book's website and the price for the new car was clearly stated on the Sun Toyota Website. I made a realistic fair offer to him for the car, but he wouldn't budge, instead asking for an additional $11,000 to the fair price I offered. I told him to just give me my keys since I was not going to be ripped off. He would not give me my trade-in vehicle keys, since after they valued my car, they hadn't returned them to me. I again asked for my keys so that I could leave. I did this quietly, without raising my voice. The sales-person went to retrieve my keys, as he was speaking to another fellow. This other fellow was also a manager, I had found out minutes later, had given me my car's keys. However, he not only gave me my keys, but also stated that he would take my fair offer and would knock off an additional $1,000 from the car's price due to my aggravation. I told him, "This is NOT about the money now. It's about principle and that young bearded sales-manager's rudeness. I stated to him politely, "I will never buy another vehicle from Sun Toyota again." I thanked him and walked out. The sales-person walked out with me. He almost pleaded with me to take the fair deal the 2nd sales-manager had offered me. I said, No. Because I had purchased nearly 10 vehicles from Sun Toyota in the past, he asked that I take the deal based on the friendship we had developed over the years. I finally said, "Okay". I went through with the purchase and did receive a fair deal on the 2025 Camry hybrid. On the hour long drive home, I thought about everything that had transpired on that day during that attempted purchase. I must say, kudos to the excellent sales-person and the 2nd sales-manager that did give me the fair deal. * I don't need the condescending attitude, nor the deceptive sales practices from any sales manager, like that 1st young bearded sales manager at Sun Toyota! You just lost a loyal customer Sun Toyota because of your sales-manager! I will NEVER return to Sun Toyota! More

Jen is AMAZING made sure I got a car I love & continues to help with service issues etc She deserves a 10 star !!! to help with service issues etc She deserves a 10 star !!! More

Full assortment of vehicles, knowledgeable salesmen and managers. Clean showroom and display areas. The process of buying was simple and efficient. Highly recommend. managers. Clean showroom and display areas. The process of buying was simple and efficient. Highly recommend. More

I recently went into Sun Toyota to purchase a new vehicle. Rex was extremely helpful with helping me find the vehicle that would best suit my needs and staying within budget. Austin in financing mad vehicle. Rex was extremely helpful with helping me find the vehicle that would best suit my needs and staying within budget. Austin in financing made that whole part of the process smooth and easy. I will always recommend Sun Toyota. Thank you all at Sun Toyota. I love my new car. More

Would recommend this dealership, they were willing to work with me on trade in value very personal work with me on trade in value very personal More

They force you to buy their Sun protection plan for $3000 . Horrible response to calls after the sale. Would never buy here again. . Horrible response to calls after the sale. Would never buy here again. More

Sam G. Was great to work with, negotiating a deal for used car purchase!! Thank you Was great to work with, negotiating a deal for used car purchase!! Thank you More

Sam G helped me so much in finding my dream car! He’s a great salesman who I strongly recommend seeing! He’s a great salesman who I strongly recommend seeing! More

Sam G is an amazing salesman, he took care of my family and made sure we were good! and made sure we were good! More

Wagdy and his team at SunToyota welcomed me from the start and worked with me to make my dream car happen when I didn’t think it could happen. They were patient, kind and I am absolutely in love with my start and worked with me to make my dream car happen when I didn’t think it could happen. They were patient, kind and I am absolutely in love with my new truck. I will be referring all my friends and family here to work with this team. More