Sun Toyota

Sam was amazing sales person. He listened to exactly what I wanted and got me in a new car! He listened to exactly what I wanted and got me in a new car! More

I went and I had an agreement with the salesman about 3 months off the first payments but when I went to the finance guy, he said that they couldn’t give me the the three months, so I still got the car but months off the first payments but when I went to the finance guy, he said that they couldn’t give me the the three months, so I still got the car but didn’t feel good about it More

I bought my Mercedes cla 250 2020 with 40k miles from sun Toyota holiday two month ago when i looked at the car when i first went to see it I told the sales man the car had an accident and the pumper was bro Toyota holiday two month ago when i looked at the car when i first went to see it I told the sales man the car had an accident and the pumper was broken and the headlight he said no accident the car-fax is clean 0 accident then I looked at the back the paint was coming off he said it’s normal we will take care of it then I test drive the car was driving fine but the AC was not working and was a noise coming out from the roof and the windshield is broke and the driver chair the leather was coming off …then the sales man got me the manager he looked at the car he said we will fix the headlight and paint the pumper and fix the AC and probably the noise is coming from AC then I went inside and w agree on the numbers and everything then he said we are not gonna change the hid light but we will fix it for you I said okay if you’re going to fix it it’s fine with me I bought the car after 5 days I dropped the car at service for 10 days to fix it they called said the car is ready and the AC no problem with it I took the car after an hour the AC stopped working and the noise still on I called no Cold air I called cliff in the service department he said bring the car back I went there cliff checked the car he confirmed that the AC is not working and I had a video recording the noise I showed it to him too then after couple of hours he called me said the sensor for the AC broken we order it and we will keep the car for serval days then after a week he called the car is ready I went to pick up the car after a day the AC is broken for the third time and the noise still on I can bear it then I called him he said bring the car I went back the check the car they said ohh we have to install a new software because this is Mercedes have a different stuff then the car stays there for like a week then I went to pick up the car the AC was working but it was a noise coming out from the vents of the AC like water and the there is a big noise when I turn on the AC come out from the motor then I called cliff I told him the AC has a noise and the Noise coming out from the roof I can still hear it he said okay come back but if it’s not related to what we did you are going to pay for it I told him of course it’s related I didn’t drive the car yet once you guys did the software whatever this water noise came out then technician looked at the car cliff came to me and said it’s not related I told him bring the technician to talk to him he said I don’t know what is this noise come from I never heard a noise like that before and he don’t know it’s related to what they did or not then cliff the service guy said if you want to pay for fix the car I can send it to Mercedes, I told him why you didn’t send it to Mercedes since day one he said I don’t have order to do that then I went to the manager I bought the car from his name is Bryan i told him my story he got me a different manager I don’t know his name he came to the service and ask them what’s wrong they said there is a noise come from the motor and from AC but is not related to what they did and the AC is getting cold air then the manager looked at me and said our business ends here please take your car and leave we are not gonna fix the car again we are done and he left, then I went back ask for Bryan this manager saw me looking for Bryan he came to me and said why you are still here ? I told him why you’re talking to me like that I bought a car for 35k less than a month and still broken he said leave the dealership now there is nothing to talk about i don’t need you here and I don’t want to see you here in my dealership anymore. And from that time I didn’t know what to do They should take the car from day one to Mercedes to fix it because they didn’t know how to fix it And the AC stopped working again And I didn’t forget the way the kik me out of the dealership and they didn’t even fix the car And now the car is sitting outside not to be fix More

Mobein helped in purchasing my car I appreciate the help. Recommend him to people very professional Recommend him to people very professional More

Great buying experience, never felt pressured into buying anything. Price quoted was the same at closing. anything. Price quoted was the same at closing. More

Mobein did a great job. I was unsure about my deal but he made it happen. I was unsure about my deal but he made it happen. More

Easy and they get to the point with good prices and great sales people great trip sales people great trip More

Great dealership very helpful a a a a a a a a a a a More

Mobein is the very best. I was just watching TV and then he called me and I decided to just look at the car and I bought and got an amazing deal I was just watching TV and then he called me and I decided to just look at the car and I bought and got an amazing deal More

I hate car dealerships but had an exceptional experience at Sun Toyota thanks to Mike DeVito and Max Garcia Millan. Mike is very personable and easy to talk to. I didn't feel pressured and the process was s at Sun Toyota thanks to Mike DeVito and Max Garcia Millan. Mike is very personable and easy to talk to. I didn't feel pressured and the process was smooth and conversational. After agreeing to a deal on a new Tacoma, I sat with Max in Finance who put a bow on the whole thing. Max answered any of the more detailed questions I had around terms and warranties and spelled it all out for me in an easily understandable way. He was honest and told me where the value was without trying to upsell me on things that I really didn't need. I felt like I was a part of the team throughout the whole process, not some target for someone to make a few bucks on. I would highly recommend Sun Toyota for their customer service as well as wide selection of new and used vehicles. More