Sun Buick GMC

"Extreme Professionalism, Caring, Trustworthy, Detailed" Victor Moronta has gotten us in 2 GMC vehicles in less than 6 months!! He never pressured us once, gave us multiple options for everything and even re Victor Moronta has gotten us in 2 GMC vehicles in less than 6 months!! He never pressured us once, gave us multiple options for everything and even responded to me on his day off when he didn't have to. He didn't treat us like a potential car buyer but more as a friend or family member. He followed through with everything he said he would and everything was flawless. We have NEVER had such an easy experience as dealing with both Victor and Joe Gillespie. They both put extra time and effort into helping us get a car in a timely manner. It's very comforting to know there are people who not only give excellent customer service, but truly care about people. Thank you to Victor and Joe and the rest of the GMC crew. I will be referring everyone I know to Victor and GMC. More

A very pleasant experience. I leased my 2017 GMC Acadia from Sun on October 29, 2016. The car purchasing experience can be a harrowing one for most people, myself included, but t I leased my 2017 GMC Acadia from Sun on October 29, 2016. The car purchasing experience can be a harrowing one for most people, myself included, but the staff at Sun made the experience quite smooth. I started the process of looking for the new Acadia back in August and was contacted by Darnell Wiltshire at that time. I informed him my car buying process was only in the infancy stages, and Darnell never pressured me to make a decision until I was ready. I had looked at the Acadia at another dealer in Smithtown that was much closer and more convenient to me, but the experience I had there was one that would cause me never to return through their doors. After having an appointment with Darnell already scheduled, the other dealership tried to sweet talk me with a "better deal" on the car I wanted. Little did I know they'd stuff the deal with a terrible trade offer. After storming out of that dealer, I contacted Darnell to inform him I was on my way to see him. When I arrived at Sun, I was greeted by no less than three staff members, Darnell included. All offered me refreshments and a comfortable place to sit while Darnell finished with another customer. Once Darnell and I sat down to discuss the vehicle, I knew Sun would be a much better experience than I had at any other dealer. Kevin Bannon and Dave Monahan both sat down with me to introduce themselves and ask how they could help. Again, no sales talk of any kind. After a short discussion, I decided to lease the vehicle at the price Darnell originally quoted me over the phone using the Costco auto buying program. I finished the paperwork with Joe Gillespie, the business manager, and scheduled the delivery for a few days later. On the scheduled delivery date, Darnell walked me through all the features on the car so that I would be comfortable operating the Acadia on the long drive home. He then gave me a tour of the dealership and introduced me to the service department. All the people I had met with previously came out to congratulate me on my new vehicle. Kevin even gave me a gift to give to my wife for when I got home. I want to thank the staff at Sun for making the process of leasing my new Acadia an enjoyable one. Thanks, guys! More

Outstanding Our experience with leasing a new vehicle at SUN Buick GMC was great. Zach Fortgang helped us in finding the right suv and answering all our question Our experience with leasing a new vehicle at SUN Buick GMC was great. Zach Fortgang helped us in finding the right suv and answering all our questions about it. The service at SUN Buick GMC is very welcoming. We were looking for something in our budget and the GMC Terrain was just perfect. I would highly recommend this dealership. Zach made the whole process very smooth and fast. More

Professionalism at it's BEST!!!! Our search for a vehicle was daunting and challenging until my husband met Darnell Wiltshire. Darnell's patience and product knowledge well surpass Our search for a vehicle was daunting and challenging until my husband met Darnell Wiltshire. Darnell's patience and product knowledge well surpassed our expectations. He was able to listen to our needs and convert them into A SALE! He's a super patient salesman a and respectful guy. We are thankful we met Darnell. We will definitely send many referrals his way. More

Great salesman Dan and Joe were helpful and patient they made the journey for me as stress less as possible Everyone else was thoughtful and helpful. I truly appreci Dan and Joe were helpful and patient they made the journey for me as stress less as possible Everyone else was thoughtful and helpful. I truly appreciate all the effort. More

This is how you define customer service We recently leased a 2017 Acadia Limited. As with any major decision, it required attention to detail and extensive research to insure you make an edu We recently leased a 2017 Acadia Limited. As with any major decision, it required attention to detail and extensive research to insure you make an educated decision. Sun came very highly recommended on social media sites so we decided to give it a look. We drove 33 miles from Smithtown after looking at a local dealer for the same vehicle. Not only comparing prices but also the customer experience, Sun came out way ahead. There was no pressure by our salesman Darnell or his manager Kevin. We went through the entire process and even left without finishing the deal because we wanted to really think it through. We asked both Kevin and Darnell to go through the numbers a few times so we had a clear understanding of what we were paying and not once did we feel any resistance. I know there's a stigma with car salesman and too be honest both Kevin and Darnell debunked that stigma. They both came across as sincere rather than "salesy". This was a great experience. I highly recommend Sun and will definitely do business with them in the future. More

Nice Dealership Our salesman, Roberto, was exceptional. He was pleasant, patient, not pushy and answered all questions. Showed us the breakdown of cost, fees, etc. an Our salesman, Roberto, was exceptional. He was pleasant, patient, not pushy and answered all questions. Showed us the breakdown of cost, fees, etc. and explained everything prior to our decision. Ran different scenarios for us. It was a stress free experience from thinking of getting a new vehicle to actually getting one. Kevin, the Sales Manager also goes out of his way to ensure you are being treated properly. Customer service skills are a plus in this dealership. The receptionist is also friendly and pleasant. The dealership is spotless/clean and they are always asking if you would like coffee/water. In my case, what their ad said is exactly what I received. No hidden catches (even in the fine print). Highly recommend Sun Buick - see Roberto or Kevin. More

Phenomenal!! Rocky was approachable, knowledgeable and never pushy. He ran multiple numbers for me to present all the current offers. He helped make the car I l Rocky was approachable, knowledgeable and never pushy. He ran multiple numbers for me to present all the current offers. He helped make the car I loved and the features I wanted work with my budget! Joe was super friendly and Kevin Bannon made it a point to leave his desk to congratulate me on my purchase. Was BLOWN away by this experience, it was professional and amazingly friendly. Look forward to recommending this dealership to all my friends and family. More

Excellent Experience My Dad and I went to about 5 different dealerships last weekend in search of a new car. We could not wait to leave all of them, except this one, we co My Dad and I went to about 5 different dealerships last weekend in search of a new car. We could not wait to leave all of them, except this one, we could not wait to come back. The customer service and no pressure feel was refreshing and exactly what we needed. It was not even a question of where to go back to purchase a vehicle. Our salesman Mitch was very knowledgeable and extremely helpful. I'm so thankful for everything he did for us and hope to purchase another future vehicle from him! More

New to GMC and came here after visiting another GMC dealer. Met Nick Divone who was able to answer all 300 of my questions. After not having the Acadia SLT1 in and came here after visiting another GMC dealer. Met Nick Divone who was able to answer all 300 of my questions. After not having the Acadia SLT1 in stock he got me into a Denali for a great price. Great car, happy wife, thanks Nick! More