Sun Buick GMC

Rude, abrupt Manager My husband and I just left SUN Buick/ GMC in Wantagh after a family friend told us to go there for an SUV. We were greeted and sat down with a very n My husband and I just left SUN Buick/ GMC in Wantagh after a family friend told us to go there for an SUV. We were greeted and sat down with a very nice sales associate (Andrew) who despite was younger and happened to be somewhat new gave us superb customer service - couldn't be nicer. We had a tough situation regarding trying to get out of a fully loaded car. Andrew was trying to help us out and naturally went to speak with his sales manager, Kevin. Kevin seemed as if he was trying to close a deal for a seasoned sales associate, and was practically ignoring his employee Andrew and us (the customers.) Andrew waited for the conversation between the other sales associate and customer to finish where he simply asked Kevin a question. Before the sentence was finished Kevin abruptly and matter of fact told Andrew that he had to wait. It caught my husband and I totally off guard. We found it to be extremely the rude, brash and ultimately ruined our experience. In addition, the way he spoke to his employee was not acceptable. We honestly felt bad for the way he was spoken to. Rude, insulting and degrading. Kevin walked back to his desk and didn't bother to speak to us regarding the trade in value or to even answer Kevin's initial question. He simply just sat back down behind the glass wall. Regardless if the deal was to work out or not - that's not what this is about. As a manager we would have expected a much better experience and customer service. We could have been long term customers as we will be starting a family soon, and were looking to lease a 2017 Acadia SLT-1. -- Cristina and Joe S. More

Excellent experience & great deal I had a great experience at Sun Auto with Rocky. This was my first time at a dealership and they made the process simple and quick. Rocky got me a gre I had a great experience at Sun Auto with Rocky. This was my first time at a dealership and they made the process simple and quick. Rocky got me a great deal on my car and had the car ready for me to take home in a matter of days. I highly recommend anyone interested in GMC or Buick to visit Rocky Dentici at Sun Auto. More

Great Experience and Great Value Darnell our salesman was outstanding and the price was competitive. This was my first time dealing with Sun and would definitely do business with them Darnell our salesman was outstanding and the price was competitive. This was my first time dealing with Sun and would definitely do business with them again. More

Quick, easy, no hassle. My husband and I walked into the dealership thinking the Acadia was going to cost us a lot of money. Instead, Rocky sat us down and gave us the bottom My husband and I walked into the dealership thinking the Acadia was going to cost us a lot of money. Instead, Rocky sat us down and gave us the bottom line of the cost. He was knowledgable about not only the options of the truck, but also rebates we qualified for. The transaction went smoothly and what we thought was going to be a crazy amount of money, like other trucks we checked out, came out to be the most reasonable. Once we picked up the car, Rocky spent a great deal of time explaining all the features the truck had to offer. We highly recommend not only this dealership, but Rocky as your salesman. More

Very courteous the people were very nice service was nice Victor Moronta was very nice and very professional, dealership was very clean and the people very courteous. The finance was very good people was Victor Moronta was very nice and very professional, dealership was very clean and the people very courteous. The finance was very good people was excellent More

Car Buying The Easy Way Returning customer, but this time getting a car on my own .(widower) Walked me throw everything and so patience with my 101 questions . Made it so eas Returning customer, but this time getting a car on my own .(widower) Walked me throw everything and so patience with my 101 questions . Made it so easy and comfortable would highly recommend him and the people at Sun dealership !! More

Lease of 2017 GMC Acadia Limited Rocky Dentici was truly excellent and a pleasure to deal with. Eager but very polite, not pushy, knowledgeable and service-oriented. For such a youn Rocky Dentici was truly excellent and a pleasure to deal with. Eager but very polite, not pushy, knowledgeable and service-oriented. For such a young man, we had complete confidence in his word and his abilities. Sun GMC overall is a pleasure to deal with. Not your typical car dealership. Straight shooters and not overly pushy and annoying. More

Oil change I had a 7:30 am appointment for a oil change. They checked me in at 7:30 and was done by 8:20. Great service. I had a 7:30 am appointment for a oil change. They checked me in at 7:30 and was done by 8:20. Great service. More

Great dealership! I had a great experience at this dealership; I didn't feel pressured and got a great deal. Victor made everything super easy and quick. They truly kno I had a great experience at this dealership; I didn't feel pressured and got a great deal. Victor made everything super easy and quick. They truly know the meaning of customer service. More

Excellent experience once again! We leased our 4th Acadia with Sun Buick GMC and we're once again very pleased with our choice. That speaks volumes on how much we trust in the qualit We leased our 4th Acadia with Sun Buick GMC and we're once again very pleased with our choice. That speaks volumes on how much we trust in the quality of the car and service at Sun Buick GMC. We continue to go back to Nick Divone for our sales needs who is always a pleasure to work with and makes the car buying and leasing process easy. Rocky Dentici helped us on the car pickup and made that process very smooth as well. I will continue to recommend Nick Divone, Rocky Dentici and Sun Buick GMC to our friends and family. More