Sumter Chrysler Jeep Dodge Ram

Shady and misleading sales team Attempted to buy a car through the internet department. Do not bother. Department is slow to respond Does not answer questions. The price changes fr Attempted to buy a car through the internet department. Do not bother. Department is slow to respond Does not answer questions. The price changes from email to email with no rhyme or reason. Sometimes the price is higher. Sometimes lower. Who knows! Then, without your questions answered, you are asked to send ND a copy of your driver's license to "my girl at the front desk" and fill out a credit application online. Set aside the incredibly sexist comment, why do you need my license? Why do I need to fill out a credit application? We aren't at that point yet. Finally, I give up and call George Mitchell. It's his name on the emails. At least he called back promptly Still, George did not answer my questions Instead gives me some long price break and rattles off incentives which do not match the those listed on the manufacturer website. In the end, George (the 'sales manager ') provides a another price, this time higher, way higher than the other quotes this dealership provided. I ask which price is correct, and George responds the earlier quotes are incorrect, and those responding to emails do not know how to price vehicles! So... why are they providing pricing? George, are you not training your sales team? Or is your team intentionally misleading customers? Either way, this is a shady dealer. Avoid at all costs! More

Communication w service dept is horrible. I left my Jeep for two small things to be corrected. Warranteed. Was told it would be done by Fri. Cant get anyone to answer or return calls from I left my Jeep for two small things to be corrected. Warranteed. Was told it would be done by Fri. Cant get anyone to answer or return calls from service dept. to see if ready. Never got a call or email report of findings or completion. Live 30 mins away and have some one waiting to take me to pick.it up. Its Saturday and cant get thru. Waiting... Inconsiderate service. More

Excellent experience Duke Singleton is an excellent salesperson he helped me to get a great car and was polite and patient with me through the whole process. Duke Singleton is an excellent salesperson he helped me to get a great car and was polite and patient with me through the whole process. More

great i recommended Duke singleton for all your car needs..he is a great sales man and makes sure all your needs is taking care of and makes sure ypu get in i recommended Duke singleton for all your car needs..he is a great sales man and makes sure all your needs is taking care of and makes sure ypu get into the car you want.. More

Awesome Got a 2015 200.Payments fit my budget .. I am very please with the service I was given and still receiving when I call with questions and there is a s Got a 2015 200.Payments fit my budget .. I am very please with the service I was given and still receiving when I call with questions and there is a service plan in affect that is great on the car. Thank U so much Mr.Singleton for taking the time to help me I really needed this car.. More

Great Set Of Car Salesmen Duke Singelton helped me when I purchased my 2016 Chevrolet Impala and it is till going strong. Whenever it needs to be serviced I take it to them and Duke Singelton helped me when I purchased my 2016 Chevrolet Impala and it is till going strong. Whenever it needs to be serviced I take it to them and they do a good job More

Best buying experience ever! My wife and I have been wanting a Dodge Charger for a while and have been watching SC dealership inventories and prices on their websites. Sumter C My wife and I have been wanting a Dodge Charger for a while and have been watching SC dealership inventories and prices on their websites. Sumter Chrysler Dodge Jeep Ram offered us a deal on a 2017 Charger SXT Plus that Nobody could touch. To think we almost didn't check with them because of some of the other reviews on this website! EVERYONE we met and talked to was courteous and helpful as could be. Megan (Meghan?)-the receptionist- called us to respond to an internet inquiry we made, and George Mitchell -Sales Manager- responded with an e-mail. Ron Heller was the salesman who showed us our car and went with us on a test drive. We couldn't have had a better experience. It took less than three weeks to get our tags, so they had to have processed the paperwork quickly. More

Thug salesman While waiting to take possession of my just purchased vehicle a previous customer approached the salesman and complained. I didn't think too much abou While waiting to take possession of my just purchased vehicle a previous customer approached the salesman and complained. I didn't think too much about until the salesman Bernard English told the previous customer to step outside and they would settle this . It seems that they were going to fight in the sales lot. I took my documents and left. This was on 03.03.2017, and I still have not picked up the vehicle and I will not pick up the vehicle.I have tried many times to contact this dealership by the telephone but I always get a message from the INTERNET GUY. RUN while you can....UNITED AUTO SALES WHERE YOU GONNA GET IT....bought another truck the same day at another real Dealership. More

Worst dealership ever I purchased a used truck form them. Was lied to from the start. The truck was in a accident and had sustained sever damage. My repair costs are $10,00 I purchased a used truck form them. Was lied to from the start. The truck was in a accident and had sustained sever damage. My repair costs are $10,000+ . When you spend $8000+ for a vehicle you expect to be able to drive it. This vehicle had a bent rear end, disconnected emergency break, broken and damaged calipers, bald and damaged tires, damaged loose front drive shaft, damaged rear drive shaft, just to name a few. This truck should have never been driven in this dangerous condition. The dealership knew of the damage and didn't care, they promised if I had any serious problems they would help. They refuse to help at all, told me I am on my own. 55 days in it still has a lot of damage that needs to be fixed before it can be safely driven. It is taking so long because I am a disabled single woman, on a very limited income. I would not even give them one star if I could. This dealership in owned by Mark Adams. More

GREAT SERVICE Mike is a well knowledgeable person and states the facts. It was a pleasure and honor working with him. This man has the patience to deal with the str Mike is a well knowledgeable person and states the facts. It was a pleasure and honor working with him. This man has the patience to deal with the stress a buyer gets. More people like Mike needs to be hired with your group. More