Summit View Auto
Spencerport, NY
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Please think twice. I recently purchased a vehicle and with this covid going on i didn't get to test drive. I got about 100 miles when the front started making noise. Both front struts are bad. If you hit with this covid going on i didn't get to test drive. I got about 100 miles when the front started making noise. Both front struts are bad. If you hit a bump you bounce all over the place. Not safe. Because only one was making noise they agreed to fix the one but not the other one. I would have to pay for it. Sales man Steve told me i had 30 days or 1000 miles. Which was a salesman lying.Manager doesn't know why Steve would say this. They don't stand by their vehicles. They do the least amount that they are required by state. Manager made this clear. I have delt with small vehicle dealers and never had this crap to deal with. They stood by their vehicles unlike Summit. STAY AWAY. Support small local businesses More
Steve was an excellent sales person. He was knowledgeable and easy to work with. Steve was not pushy but instead, gave me all the information I needed to make an informed decision, except in details regardin and easy to work with. Steve was not pushy but instead, gave me all the information I needed to make an informed decision, except in details regarding the warranty and having a deductible. I would recommend Summit View and Steve to anyone looking for a vehicle. More
It was a friendly place to do business with Ken was able to help me out with my purchase and made it feel like I was around a friend who made it enjoyable and I would do future busines knows with to help me out with my purchase and made it feel like I was around a friend who made it enjoyable and I would do future busines knows with More
Nice car , great salesman. Steve was a big help in our purchasing the Honda for my granddaughter. It was my first time at Summit and I was impressed on how many nice cars they Steve was a big help in our purchasing the Honda for my granddaughter. It was my first time at Summit and I was impressed on how many nice cars they had. More
Alex communicated with me every step of the way! He went out of his way to help make my purchasing experience as easy as possible. Especially during this Covid pandemic, I couldn’t have asked for a better s out of his way to help make my purchasing experience as easy as possible. Especially during this Covid pandemic, I couldn’t have asked for a better salesman to work with. Thanks Alex! More
Great car, great price My long search for a very specific Mazda 3 Hatchback ended when I found the car I wanted at Summit View Auto and reached out to Alex. As a result of My long search for a very specific Mazda 3 Hatchback ended when I found the car I wanted at Summit View Auto and reached out to Alex. As a result of the excellent condition of the car (so clearly depicted from the pictures on the website) and the very competitive price, I didn't hesitate to travel over 200 miles to purchase this car from Summit View Auto. I'm thrilled with my Mazda and what I paid for it. Alex made the whole process easy. I was originally searching Mazda dealerships for a Certified Pre-Owned car and I can honestly say that I believe that I got a better car for a better deal at Summit View Auto. Thank you! More
The Service was great, very friendly and helpful. They made the car buying process easy and comfortable. They were very flexible and understanding in helping me with this big decision. made the car buying process easy and comfortable. They were very flexible and understanding in helping me with this big decision. More
Audi with "low oil level" light on constantly bought an Audi a couple months ago. "Low oil light" has almost been on constantly. We took it to their mechanic twice already. He says everything i bought an Audi a couple months ago. "Low oil light" has almost been on constantly. We took it to their mechanic twice already. He says everything is working "fine". Really? After 200 miles, the light comes on and says "add 1 quart". The mechanic has drained the oil 2 times, and it was only down 1/4 of a quart each time. Should we add a quart? I doubt it. We will see how it pans out. More
I had hesitations about purchasing an automobile during the Covid-19 pandemic, but my entire transaction went very smooth. The staff was very professional and curtious. Encouraging social distancing; we to the Covid-19 pandemic, but my entire transaction went very smooth. The staff was very professional and curtious. Encouraging social distancing; we took care of most of our business over the phone. I couldn’t be happier with the process. Thank you! More
Purchased 2 cars from them I have purchased 2 cars from this dealership over the past 15 years. Their prices are reasonable and they have a nice selection. Even though I purcha I have purchased 2 cars from this dealership over the past 15 years. Their prices are reasonable and they have a nice selection. Even though I purchased this car during the COVID-19 pandemic, the transaction was easy. While I wasn't able to test drive the car first, I worked out an arrangement whereby I had a 4 hours and and up to 100 mi from the time of delivery to return the car if I wasn't satisfied, and receive a 100% refund. Turns out that I discovered that there was a defect with the transmission (Torque Converter and ECM)--I notified the dealership and they got right back to me. After some easy research, I was able to determine that the transmission was covered under an extended manufacturer's warranty and was repaired with new parts and a reprogramming of the computer. More