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Summit Toyota of Akron - Service Center

Akron, OH

4.7
111 Reviews

111 Reviews of Summit Toyota of Akron - Service Center

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December 22, 2018

friendly, polite, respectful, professional The service technician and Curtis, the shuttle driver, treated me with respect and with an attitude of they were there to serve me. I have been pleas More

by Nanax6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everyone in Service including shuttle drivers - Andrew Service, Curtis, shuttle
December 19, 2018

Two yr service Andrew and Jen were great to work with. They were professional and knowledgeable and aware that time was important to me and they acted accordingly. More

by Petrr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Smolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jen
December 05, 2018

Always happy So far my experience with summit has been fabulous they spoil me with maintenance coverage and usually get me in and out in very reasonable time More

by Maggie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2018

fast, courteous service, no surprises As usual, recent, routine service appointment went according to plan with no surprises. Service advisor, Andrew, was courteous and efficient. Waited More

by 2016camry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew, Service advisor
November 29, 2018

12 month check up This was just a routine 12 month oil change tire rotation on my 2018 Rav-4, everybody at Summit Toyota are wonderful! They treat me and my Labrador ju More

by Willow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ DiSanto
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Heslep
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Watterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Datsko
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2018

Getting a new lease car We came to Summit for last service on leased Camry, and drove off with a new Rav4 lease. We had no intentions of doing that yet, but were presented w More

by marilynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ DiSanto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Swinhehart
November 09, 2018

Best dealership Ever. Great experience all around. Both sales and service and finance staff were perfect. I especially like that Summit Toyota has been owned and operated b More

by Gunmetaltacoma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JASON GRIEVE
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2018

Wonderful Service Department Everything was on schedule from the moment I drove it to when I left. Staff was prompt, courteous, intelligent and professional. Great place, great pe More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean M
October 19, 2018

service needs I had a list of concerns and service that needed done on my Rav4. Andrew Smolen took time to look over previous maintenance done. He made suggestions More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Smolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2018

Excellent Service As usual I was greeted promptly and pleasantly by the Service Representative. My Highlander was in for the 40,000 mile service consisting of an oil a More

by Len
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Sheldon
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