Summit Toyota of Akron - Service Center

In out no big deal. I have no reason to complain about anything. Coffee was good also. I would have tried the bake goods but they are not on my diabetic diet. I have no reason to complain about anything. Coffee was good also. I would have tried the bake goods but they are not on my diabetic diet. More

Oil change Excellent, white glove service! Service was punctual, and I was called on time to pick up my vehicle. I was promptly notified that I had a service rec Excellent, white glove service! Service was punctual, and I was called on time to pick up my vehicle. I was promptly notified that I had a service recall, and we set that appointment up right away. More

New Car battery before the cold snap! I was grateful to be able to schedule an appointment at 1:00 yesterday, Tuesday, January 15th. My car almost did not start in the morning. It cranked I was grateful to be able to schedule an appointment at 1:00 yesterday, Tuesday, January 15th. My car almost did not start in the morning. It cranked very slow, but then did start. I thought I had better get it checked out and glad I did! I was however, disappointed to learn that I needed a new battery as my car is a 2015 Camry. I haven't even had it for four years yet and it only has a little over 28,000 miles on it., I did not have to wait all that long and glad the new battery is in place! Many thanks! More

Fast and efficient! Had an 11:30 appointment for my 5k mile interval check. I dropped it off early just hoping they could squeeze it sooner than later and said to call me Had an 11:30 appointment for my 5k mile interval check. I dropped it off early just hoping they could squeeze it sooner than later and said to call me. less than an hour later, your van is ready! (they didnt have anything to do, just basic MPI and rotation) but still appreciate the quick turnaround! More

Prompt service Good quality service. Nice waiting room with free WiFi . Required service took about one hour. Service rep explained all the work that was required to Good quality service. Nice waiting room with free WiFi . Required service took about one hour. Service rep explained all the work that was required to be done More

car service very polite and usually done around a hour if just getting an oil change and never pressure you to to more work on your car if they see a problem with very polite and usually done around a hour if just getting an oil change and never pressure you to to more work on your car if they see a problem with it More

Very enjoyable experience Jason was kind and understanding to our needs. He listened to our requests and spent a lot of time with us to find the exact car we wanted. We walked Jason was kind and understanding to our needs. He listened to our requests and spent a lot of time with us to find the exact car we wanted. We walked in just looking and due to the time Jason spent with us and actually listening to our needs, not just trying to sell us a car, we walked out purchasing a car! More

quick and easy First scheduled oil change and maintenance for my car. Appointment was made easily for the day I needed and everything went smoothly. Everyone was f First scheduled oil change and maintenance for my car. Appointment was made easily for the day I needed and everything went smoothly. Everyone was friendly and helpful. More

Service Summit Toyota personnel have consistently been courteous and efficient in providing quality service every time I have brought my cars'SUV's in for sc Summit Toyota personnel have consistently been courteous and efficient in providing quality service every time I have brought my cars'SUV's in for scheduled service. Always scheduled, apparently, due the excellent care of the vehicles and good service there have not other reasons, breakdowns,etc. More

Recall and Oil change appointment From making my appointment to the registration to the transportation by Curtis, EVERYONE treated me like family. EVERYONE was accomodating, polite, From making my appointment to the registration to the transportation by Curtis, EVERYONE treated me like family. EVERYONE was accomodating, polite, upbeat, friendly and made certain I understood the process. Taking me back and forth to home was wonderful. I appreciated that. As usual, the Toyota facility was clean and well cared for and made me immediately think everyone had pride in the business. My car was ready about when I expected, washed and ready to go. If the Toyota was not such a reliable and dependable automobile, you might see me more! My car is a 2011 Prius and I LOVE IT. THANK YOU FOR TASKING THIS SURVEY. My only regret is that I did not "run into" Mike Malloy-my first Toyota salesman many years ago. Happy New Year, Mike! Cathy Hall, Wadsworth More