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Summit Toyota of Akron - Service Center

Akron, OH

4.7
111 Reviews

111 Reviews of Summit Toyota of Akron - Service Center

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July 01, 2018

As always! Quick and easy check-in with my appointment. Not only did they review what I had requested to be done but also let me know what I should have done for More

by TJR48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
June 30, 2018

Just as I expected. Everything was handled in a timely and professional manner. Service advisor, Jennifer Sheldon, was friendly, helpful and knowledgeable; excellent over More

by rich12/14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Sheldon
June 24, 2018

Happy with Service Department. Had chronic A/C problem with my vehicle. The service manager (NIKKI) and her team found the problem and made the necessary repairs to correct the pro More

by NITEOWL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ DiSanto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager (Nikki) went the extra mile to get my vehicle repaired. Thanks Nikki - 5-Stars.
June 22, 2018

Best in the area. Great expert service by a wonderful staff. They start on time and do a thorough job. I like the way they are so attentive and ask if there is any oth More

by David M S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Smolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2018

Very efficient and completed in timeframe provided !!! Great people & service in all areas !!! Timely & convenient service . Waiting room clean and the provided beverages & food along with TV and int More

by No
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ DiSanto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Smolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Swinhehart
June 20, 2018

Excellent service Tom Ritari is a great service advisor. He always makes that my car is given the exact service it needs. Tom goes above and beyond to keep customers sa More

by Irondan92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Sheldon, Sean McDermott
June 19, 2018

Thank you! Always a pleasure needing to get an oil change. I have yet to have an unpleasant experience in any way at Summit Toyota. Thank you again! More

by TArthur21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
June 11, 2018

Good routine service visit Nothing out of the ordinary, just a regular oil change, tire rotation and multi-point extension, but well done. Talked with Shannon about new Tacomas. More

by rich12/14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Swinhehart
June 08, 2018

Best service in Akron Thomas is thoroughly an awesome service writer. My car was given a complimentary car wash and the technician showed me the amount of brake pad life re More

by Irondan92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ritari
June 08, 2018

Outstanding Servce As always, friendly, efficient and professional by everyone in Service including the shuttle drivers. I have always brought my 2009 Toyota to you fo More

by Nanax6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everyone in Service including shuttle drivers