Summit Toyota of Akron

Best Car Buying Experience! We originally went to Summit Toyota to get our old 1995 Corolla fixed, we'd taken it to numerous mechanics multiple times and nobody had been able to We originally went to Summit Toyota to get our old 1995 Corolla fixed, we'd taken it to numerous mechanics multiple times and nobody had been able to fix the issue. Summit Toyota was able to find what was wrong right away and fixed it promptly. Sadly, a few weeks later another part broke that was too expensive to fix. The mechanic at Summit Toyota told us that the it wasn't worth it to fix the car since the repairs would cost more than the car was worth rather than charging us an insane amount of money to fix the car anyway. After that everyone at Summit Toyota did everything they could to help us get a new car. They took both of our old Toyota's in trade; the non-working 1995 Corolla and our working but VERY old and VERY used 1996 Camry with 320,000 miles on it. They gave us an amazing amount of money for these two cars considering the fact that they would never be able to re-sell either of them. After that we worked with Scott Defabbo to purchase a used car from Summit Toyota. He helped was extremely patient with us; talked to numerous people in my family, presented us with all our options as we tried to figure out the best way to purchase a car. We ended up with a beautiful 2005 Corolla. Scott got us a loan for the car and helped us every step of the process. He was never pushy, never tried to talk us into a decision or steer us towards a certain car or price. We were never unsatisfied with his or anyone else's service at the dealership. My family has always driven Toyota cars, but this is by far the absolute best customer service we've ever received because the people at Summit Toyota went above and beyond to help us out when we ended up without a good car due to bad luck. We're absolutely happy with our new car and will definitely be returning to Summit Toyota for any future car purchasing or maintenance needs. I would absolutely recommend this dealership to anyone looking to buy a new or used vehicle, they're really a great place to go. And if you have a Toyota and need it serviced, this is the place to take it because you can trust the mechanics and you can trust that it will be in good hands and that they'll be honest with you. More

I have purchased many cars in my life, but this purchase was one of the most pleasant. Everyone from the GM, T.J., to the salesman, John Heslep, was excellent to work with. John even drove a demo to my of was one of the most pleasant. Everyone from the GM, T.J., to the salesman, John Heslep, was excellent to work with. John even drove a demo to my office for inspection and test-drive. If I make another Toyota purchase in the future, I'm sure Summit will be my dealership of choice and John Heslep my "go-to guy". More

DeFabbolous experience Awesome experience. fantastic staff. this was our 2nd minivan we purchased from this dealership. Scott was attentive, professional, charismatic, timel Awesome experience. fantastic staff. this was our 2nd minivan we purchased from this dealership. Scott was attentive, professional, charismatic, timely, respectful and considerate of my time. we will definitely be back! great doing business with you all More

My experience at this dealership was fantastic! Rodney was very knowledgeable about the vehicle. He answered every question I had about it. It has a lot of fancy features in it that I never even heard of was very knowledgeable about the vehicle. He answered every question I had about it. It has a lot of fancy features in it that I never even heard of or knew existed and Rodney explained everything in great detail to me and made me feel comfortable asking so many questions. They all worked very well as a team together to keep things going smoothly. They had to stay after hours to get me all set up in my new car and seemed happy to do it! I will definitely recommend this dealership to anyone I know looking for a new car. Thanks for everything! More

Came in because of the mailer and discount offrered - Rodney was great, great sense of humor, truthful, very professional, and knew what he was doing - except for the two Money Orders we lost and had to Rodney was great, great sense of humor, truthful, very professional, and knew what he was doing - except for the two Money Orders we lost and had to repurchase - but I think a good DAY was had by all, and I respect Rodney for doing, unseen, and never met, such a great job - fine car, very pleased More

Everyone was super helpful and friendly! They answered all our questions, which we had a lot of because we have never leased a car before. We leased 2 corollas and we love them. We will definitely recomme all our questions, which we had a lot of because we have never leased a car before. We leased 2 corollas and we love them. We will definitely recommend summit toyota to our friends. More

I leased a new Sienna from Summit Toyota this week. I leased a new Sienna from Summit Toyota this week. Stephen Robbins in sales was very easy to work with. He is knowledgeable , friendly and very cust I leased a new Sienna from Summit Toyota this week. Stephen Robbins in sales was very easy to work with. He is knowledgeable , friendly and very customer focused. Everyone I dealt with, including the people in service, seemed to care about the customer. I hope and expect that the after sales customer service will continue. More

my wife and I have purchased numerous vehicles from Bill Kelly, and that is why I called Bill, when I needed a newer vehicle. He introduced me to Shannon Swinehart, and between her and Bill, I couldn't of a Kelly, and that is why I called Bill, when I needed a newer vehicle. He introduced me to Shannon Swinehart, and between her and Bill, I couldn't of asked for better people. The next time we need a newer vehicle, we'll make sure to call Bill or Shannon. More

This place was by far the best ,I live in Mansfield,Ohio and drove to Akron,Ohio well worth the drive .I walked in ,was met with the greeter ,and introduced to Scott,told him why I was here and what I wante and drove to Akron,Ohio well worth the drive .I walked in ,was met with the greeter ,and introduced to Scott,told him why I was here and what I wanted to see,he handed me the keys and said go.My husband and I took the SUV and was gone for about 45 mins. and returned to the dealership,excited about the Buick and we sat down to discuss the puchase and WOW, from there on it was a #1 service from there ,until I was out the door with my Buick Enclave,total time at this place was absolutely Great. More

Jason was very easy to work with and is very knowledgeable. He made the paperwork process painless and quick. I would definitely recommend him and Summit Toyota! knowledgeable. He made the paperwork process painless and quick. I would definitely recommend him and Summit Toyota! More