Summit Toyota of Akron

tina santucci Tina was extremely kind and helpful it was a pleasant change from other car dealers, I would definitely by another vehicle from her at Summit Toyota Tina was extremely kind and helpful it was a pleasant change from other car dealers, I would definitely by another vehicle from her at Summit Toyota David Richmond More

Summit Toyota Visit My experience with Summit Toyota was very much unexpected, but turned out very well. I had visited another dealership that had a specific car that I w My experience with Summit Toyota was very much unexpected, but turned out very well. I had visited another dealership that had a specific car that I wanted to take a look at. Turns out it wasn't what I wanted and I started to head home. On the way home we decided to stop by Summit Toyota just to look because I really liked the new 2014 Corollas, but I had no intentions of buying one. I didn't even think I would be able to because I'm still pretty young to be purchasing a car and I'm currently a full time student who works part time as well. Therefore I didn't think I had much credit to get financed. So after talking to a few of the salesmen I chose to look into leasing. In the end they were able to work with me and I was able to get approved for my loan! Everyone who I talked to was extremely helpful and I had a wonderful salesman. He mentioned he hadn't been there for too long, but he was very kind and helpful in helping my make my decisions. I love my new Corolla and I am very happy and content with my choice to lease from Summit Toyota. I would definitely recommend it to other customers! More

New Toyota Highlander We were so pleased with our experience at Summit Toyota. We were also looking at other makes and models prior to deciding on the Toyota Highlander. We were so pleased with our experience at Summit Toyota. We were also looking at other makes and models prior to deciding on the Toyota Highlander. Tina worked hard for our business! Her great customer service made our purchase decision even easier!! She was always so friendly and helpful. They had to locate the a vehicle that met our needs and Tina was good about calling us with updates. The financing also went really well. Jamie shopped around to get us the lowest rate available, even lower than our preapproved rate from our bank. I have an accounting/finance background and used my tablet to verify the numbers and everything checked out perfectly. It is nice to work with an honest, helpful group of people! Thank you!! We are so happy with our new Highlander! More

Customer focus Tina was our sales associate. She was great. Good personality but even better she was straight forward with us. She did not "pressure" us into purc Tina was our sales associate. She was great. Good personality but even better she was straight forward with us. She did not "pressure" us into purchasing the vehicle. We would come back to her as our sales associate. Everyone from TJ the sales manager to the finance department was excellent. We came in at 6 and left shortly after 8 with our used car, clean and ready to go. Thanks for an enjoyable experience. More

length of sale everything was ok, but sales person did not know her product well enough and the sale took way to long, it took over three hours everything was ok, but sales person did not know her product well enough and the sale took way to long, it took over three hours More

Great experience at Summit Toyota The service I received at Summit Toyota was outstanding. They were recommended to me by my boyfriend who has leased several cars from them. Mike expla The service I received at Summit Toyota was outstanding. They were recommended to me by my boyfriend who has leased several cars from them. Mike explained everything I needed to know about the Corolla before I got in to take it for a test drive. The entire experience was comfortable and they weren't pushy. I felt like I could make the best decision for me without being pushed into something. I would recommend them to anyone looking for a good experience purchasing/leasing a vehicle. I can now say that I drive a car that I feel safe and secure in. Thank you!!!!!! More

Summit Toyota Experience After spending many many hours at many different dealerships, Bob Watterson was the best salesperson I had encountered. He was extremely helpful, con After spending many many hours at many different dealerships, Bob Watterson was the best salesperson I had encountered. He was extremely helpful, considerate, and most of all, non-pressuring. He was truly concerned for me from the buyer's standpoint! I would not hesitate to deal with him again. I can't say enough good things about my experience and the thanks I have. More

Best Car Buying Experience! We originally went to Summit Toyota to get our old 1995 Corolla fixed, we'd taken it to numerous mechanics multiple times and nobody had been able to We originally went to Summit Toyota to get our old 1995 Corolla fixed, we'd taken it to numerous mechanics multiple times and nobody had been able to fix the issue. Summit Toyota was able to find what was wrong right away and fixed it promptly. Sadly, a few weeks later another part broke that was too expensive to fix. The mechanic at Summit Toyota told us that the it wasn't worth it to fix the car since the repairs would cost more than the car was worth rather than charging us an insane amount of money to fix the car anyway. After that everyone at Summit Toyota did everything they could to help us get a new car. They took both of our old Toyota's in trade; the non-working 1995 Corolla and our working but VERY old and VERY used 1996 Camry with 320,000 miles on it. They gave us an amazing amount of money for these two cars considering the fact that they would never be able to re-sell either of them. After that we worked with Scott Defabbo to purchase a used car from Summit Toyota. He helped was extremely patient with us; talked to numerous people in my family, presented us with all our options as we tried to figure out the best way to purchase a car. We ended up with a beautiful 2005 Corolla. Scott got us a loan for the car and helped us every step of the process. He was never pushy, never tried to talk us into a decision or steer us towards a certain car or price. We were never unsatisfied with his or anyone else's service at the dealership. My family has always driven Toyota cars, but this is by far the absolute best customer service we've ever received because the people at Summit Toyota went above and beyond to help us out when we ended up without a good car due to bad luck. We're absolutely happy with our new car and will definitely be returning to Summit Toyota for any future car purchasing or maintenance needs. I would absolutely recommend this dealership to anyone looking to buy a new or used vehicle, they're really a great place to go. And if you have a Toyota and need it serviced, this is the place to take it because you can trust the mechanics and you can trust that it will be in good hands and that they'll be honest with you. More

I have purchased many cars in my life, but this purchase was one of the most pleasant. Everyone from the GM, T.J., to the salesman, John Heslep, was excellent to work with. John even drove a demo to my of was one of the most pleasant. Everyone from the GM, T.J., to the salesman, John Heslep, was excellent to work with. John even drove a demo to my office for inspection and test-drive. If I make another Toyota purchase in the future, I'm sure Summit will be my dealership of choice and John Heslep my "go-to guy". More

DeFabbolous experience Awesome experience. fantastic staff. this was our 2nd minivan we purchased from this dealership. Scott was attentive, professional, charismatic, timel Awesome experience. fantastic staff. this was our 2nd minivan we purchased from this dealership. Scott was attentive, professional, charismatic, timely, respectful and considerate of my time. we will definitely be back! great doing business with you all More