Summit Toyota of Akron

FIVE STAR RATING A completely positive experience. An all around great experience. My team, Bob Waterson and Andrew Smolen were professional, courteous and knowledgeable. They kept me informed as to wh An all around great experience. My team, Bob Waterson and Andrew Smolen were professional, courteous and knowledgeable. They kept me informed as to when my 2015 would arrive. Worked with me on price. Why go any place else for a Toyota. More

Great customer service - Keeps me coming back each time! I just wanted to send a quick note to say KUDOS to Bob Wilson in the Service Dept. What should have been a routine 1 hour oil change somehow turned in I just wanted to send a quick note to say KUDOS to Bob Wilson in the Service Dept. What should have been a routine 1 hour oil change somehow turned into 3, and basically spent the rest my workday there unexpectedly. After breaking a lug nut / stud off for the tire rotation Bob informed me they would be getting the repair ASAP at no additional charge. I have been at other service centers where they would no question charge for something like this and turn into a bigger headache than it already is. I appreciate Bob’s courtesy and honesty while I had to wait so long and he made sure to credit me for the inconvenience. I have only been to Summit Toyota a handful of times so far but its employees like Bob that keep me coming back there. I always feel comfortable and trust everything to be done right and fair…( and in my experience that hasn’t always been the case at car dealers!) So credit is due where it is deserved. Also, before leaving I spoke with Mike Maloy about a possible trade in later and felt like it would be a great place to make a deal if they could find my next Tundra hopefully! Thanks again! More

Very satisfied I was looking for a Toyota Tacoma with specific features and Shannon and her team were able locate one for me. They didn't try to just sell me somethi I was looking for a Toyota Tacoma with specific features and Shannon and her team were able locate one for me. They didn't try to just sell me something off the lot that was close to what I was looking for which I really appreciated. I would buy from them again. More

very happy customer Shannon went above and beyond to help get me in a good car for a great deal. Treated me like a #1 priority even when we ran late and she was supposed Shannon went above and beyond to help get me in a good car for a great deal. Treated me like a #1 priority even when we ran late and she was supposed to get off work an hour before we got done, but even then she didn't rush, continued to be thorough, and even took the time as I was leaving to set up my blue tooth for my phone. I will be telling everyone I know what a wonderful job she did, and the great deal Toyota of Akron gave me, defiantly the best service I ever had buying a car!! Thanks so much!! :) More

My first time buying a car here. Shannon we would like to say thank you for your amazing job. It was very nice to meet you and bill kelly. Keep up the good spirit. Shannon we would like to say thank you for your amazing job. It was very nice to meet you and bill kelly. Keep up the good spirit. Sincerely, Kevin and Shelia Harsh More

Wonderful Experience After being a loyal customer of another Toyota dealership for many years, we stopped into Summit Toyota of Akron because we happened to be in the area After being a loyal customer of another Toyota dealership for many years, we stopped into Summit Toyota of Akron because we happened to be in the area and our lease was almost up. We were immediately greeted by the friendly staff. We proceeded to then work with an experienced and professional salesperson, Tina Santucci, who listened to our needs and was able to secure a deal we were very comfortable with. From the man who held the door open, to the salesperson, finance/sales managers, and the owner, each person my family came into contact with was extremely friendly, professional, and knowledgeable. Car shopping with two young children is never easy. Unlike the previous dealership we worked with, our children were acknowledged immediately and Tina did her best to speed up the deal before the kids got too antsy. It was a great experience from start to finish. We won't be returning to the previous dealership we frequented; we are now loyal customers of Summit Toyota of Akron. More

It just does't get any better! I have purchased 5 Toyotas, over the past 25 years from Summit Toyota and the quality of service and great prices just cant be beat!. Bob Watterson is I have purchased 5 Toyotas, over the past 25 years from Summit Toyota and the quality of service and great prices just cant be beat!. Bob Watterson is the only rep I will deal with and he is top notch. More

fantastic operation Best autopurchase experiance ever. lol They made it too easy. Fantastic staff. Tim Treadway will go out of his way to make your experiance awesome. Best autopurchase experiance ever. lol They made it too easy. Fantastic staff. Tim Treadway will go out of his way to make your experiance awesome. More

Tina Santucci was great and helped me so well. Also answer all my questions. Thanks so much!! I am very happy with the purchase of my 2014 Toyota Corolla was great and helped me so well. Also answer all my questions. Thanks so much!! I am very happy with the purchase of my 2014 Toyota Corolla More