Summit Toyota of Akron
Akron, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Shannon swinehart was THE BEST SALES EXPERT WE HAVE EVER HAD Shannon and the summit Toyota team was a great help. We told her what we wanted and she got it with 24hrs for a great price. She helped us from a-z wi Shannon and the summit Toyota team was a great help. We told her what we wanted and she got it with 24hrs for a great price. She helped us from a-z with everything. We know where we are getting our future cars from. She got us 2 2015 4Runners More
Great experience and purchase. I recently purchased a 2014 Grand Caravan. I told Bob Treece I was looking for a 3rd row seating vehicle. When all was said and done he presented the I recently purchased a 2014 Grand Caravan. I told Bob Treece I was looking for a 3rd row seating vehicle. When all was said and done he presented the vehicle and it was a perfect match in both price and desired vehicle. More
very postive experience I recently bought a used 2007 vehicle and drove about 2 hours away to look at it. I liked it but there were some slight mechanical issues. The mechani I recently bought a used 2007 vehicle and drove about 2 hours away to look at it. I liked it but there were some slight mechanical issues. The mechanics looked at it & in a timely matter told me what the problem was, that they would fix it & deliver it. After the whole process, we left and when it was delivered everything was good to go. They were very accommodating & welcoming & I would recommend Shannon or anyone at the dealership. Very pleased. More
Stress free experience I was searching for a specific vehicle and TJ was able to locate it for me quickly. My sales person Shannon Swinehart answered all my questions and to I was searching for a specific vehicle and TJ was able to locate it for me quickly. My sales person Shannon Swinehart answered all my questions and took care of the details keeping me informed all the way through the process. This dealership staff is friendly and professional. This is an easy recommendation to make. More
Wonderful experience! The entire process of leasing a car for the first time has been very painless and a very pleasant experience at Summit Toyota. Thank you! The entire process of leasing a car for the first time has been very painless and a very pleasant experience at Summit Toyota. Thank you! More
No hassle same day purchase I would highly recommend this dealership to anyone. First and foremost I would research as many cars as possible before arriving to the dealership so I would highly recommend this dealership to anyone. First and foremost I would research as many cars as possible before arriving to the dealership so that you can arrive with intell about their vehicles. I found this dealer because I found the car I wanted first and I narrowed my list down to three places. Ho haggle financing and I ended up with a low digit rate on the loan. The finance debt is legit and service/extended warranty in place as well. 10 out of 10 More
Very friendly car shopping experience My sales person was Shannon Swinehart. She was very helpful, knowledgeable and friendly. I was looking for a used car under a certain price and she My sales person was Shannon Swinehart. She was very helpful, knowledgeable and friendly. I was looking for a used car under a certain price and she pointed out two very nice selections. Thanks again Shannon and Summit Toyota! More
Due diligence is absolutely essential After reviewing vehicles for a couple weeks, I narrowed my choices to a few vehicles at a few different dealerships. Unfortunately when I stopped at t After reviewing vehicles for a couple weeks, I narrowed my choices to a few vehicles at a few different dealerships. Unfortunately when I stopped at this dealership I was not assertive enough about my requirements and wants. The sales team was more interested in simply selling a vehicle than in helping me find a vehicle to meet my needs. I was shown vehicles that did not have the features I requested, and it quickly became obvious the sales associate working with me did not know the features of Toyota vehicles or the dealership's current stock of vehicles. He was friendly and clearly had sales skills (e.g., customer priming hacks such as regularly referred to the vehicle as "yours/your car" etc. before purchase), but he did not seem knowledgeable about the cars he was selling. As the interaction went on, I felt my concerns were ignored and I was told the vehicle had features it did not have. I can't explain why I just gave up and made the bad decision to purchase it. I wish I walked away. The following days when I looked at the vehicle more carefully, read reviews, and looked at the owner's manual I cried and cried. The car has poorly painted dings, scrapes, and a half-dollar sized dent in the bumper. It has stains on the seats and scrapes on the dashboard. The road noise is horrid; I can barely hear my child's voice in the back seat. When I contacted the dealership and raised concerns, the sales associate told me that I knew I was looking at the vehicle when it was dark, and I was told by the sales manager the paperwork cleared and the car was mine. Fortunately the sales manager conceded to my "dismay" by installing one of the main features I requested. This was a very stressful and depressing experience, and I made a very, very bad decision to purchase from Summit Toyota. I know I will take a financial hit when I trade this vehicle in, but I will try to find another vehicle as quickly as possible (not from Summit Toyota). More
Simply Amazing! My auto purchase was unplanned. My previous vehicle died sooner than expected. I called Shannon. I told her what I wanted. I thought I'd hear back in My auto purchase was unplanned. My previous vehicle died sooner than expected. I called Shannon. I told her what I wanted. I thought I'd hear back in a few days with options. The next day she put me in the "perfect car". That's what she said "I have the perfect car for you". After I drove it I knew she was right. I knew I wanted a Toyota. I hadn't decided whether the Yaris, Matrix or Camry was right for me. It turns out, the Toyota Avalon is perfect for me! Buying a car can be confusing, stressful, even unnerving. At Summit Toyota it was fun. Thanks Shannon! More
Awesome Expierence!!! SHANNON SWINHEHART is all that needs said when referring to an AWESOME sales experience. Not only was she doing the work of 2 different positions, and SHANNON SWINHEHART is all that needs said when referring to an AWESOME sales experience. Not only was she doing the work of 2 different positions, and working with myself and another customer. She never missed a beat! I even seen her running at times! Shannon was very professional, out going, and funny. Really too many things to list on how good of an experience I had. In closing... Summit Toyota of Akron is the place you need to be when searching for your next vehicle. I went to 5 different lots in the Akron/Canton area, no one could help me because of my credit. EXCEPT for Summit Toyota!!! More